Everett Chevrolet Buick GMC Cadillac

I left a review weeks ago,mentioned the issue I had when buying my car from this dealership, and still haven’t spoken to anyone. I do understand there’s a pandemic happening right now, and I am very sympath buying my car from this dealership, and still haven’t spoken to anyone. I do understand there’s a pandemic happening right now, and I am very sympathetic towards it. However my issue with the sales manger and car salesman happened way before this pandemic. I will be sure to never do business with this dealership again. I also hope capital one/ auto navigator disassociates themselves with them as well. More

I was originally happy with my purchase of a 2019 Impala, until i went over my contract when i got home. The sales manager assured me "verbally" he discounted my car. But the paperwork says differently. I l until i went over my contract when i got home. The sales manager assured me "verbally" he discounted my car. But the paperwork says differently. I let him and the salesman know i was working on my credit, l just moved here, and i haven't had luck finding a car here. I also let them know I was upside down on my car. They assured me they would "look out for me" and Get me the "best deal" they could. The salesman wasted my time tryna sale me a brand new car that i did"nt want. Finally, he listens to me and sells me the car i originally came to buy. I asked about the price, and if it could go any lower. The sales manager said he would help me out, with much negotiation, he said he would drop the price by $500. Which was fair for all the wasted time on the car i did'nt want. But shame on me for not paying attention before signing the contract (After being there for 6 hours i was exhausted and ready to go).I tried contacting the salesman he said its nothing he can do. I feel like i was taken advantage of…. No one will even call me back. I regret doing business with this dealership. I wish i could just get me old car back. More

My name is Steve I am very disappointed in this dealership after me my family and friends have bought between and 20 cars in Morganton I have had issue with a gap check now for about 75 days I have dealership after me my family and friends have bought between and 20 cars in Morganton I have had issue with a gap check now for about 75 days I have talked to several people now I have asked 4 people to have the owner cal me so either he does not care or they have not told him More

You called my house, multiple texts, I can barely walk, waiting on back surgery, made a deal on truck waiting to come pick it.up and you sold it waiting on back surgery, made a deal on truck waiting to come pick it.up and you sold it More

Poor salesman Spoke with dealership on a Friday about looking at a used truck they had posted online. Was told I could come look at it Saturday, but couldn't drive Spoke with dealership on a Friday about looking at a used truck they had posted online. Was told I could come look at it Saturday, but couldn't drive. So waited to hear from them on Monday. Was told truck was ready for sale. Could not make it to look until Thursday. Understood the I had a scheduled appointment at 6:00. Dealership called that morning to confirm the appointment. Called them prior of my 2.5 hr ride. Made sure truck was still available and would be there for me to look at it. Was told yes was available and would be waiting on me. Twenty miles from arriving I received a call truck just sold. More