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Everett Chevrolet Buick GMC Cadillac
Hickory, NC
928 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 20, 2012
I had searched for a Chevrolet Tahoe for quite some time. I inquired about 3 different ones by email. Neil was very helpful and answered my questions quickly via email. I traveled 2 hours from Elizabethton, I inquired about 3 different ones by email. Neil was very helpful and answered my questions quickly via email. I traveled 2 hours from Elizabethton, TN to purchase one of their Tahoe's. When I got there Neil was very busy with 3 other customers. He already had the vehicle gassed up and ready for me to test drive. He then introduced me to Vince and that he would take care of me. He did. He was very nice and got me the deal I was looking for. More
by angela.stout.96
December 17, 2012
I just bought a 2013 GMC Terrain from Heath McPherson. Without a doubt, this was the greatest new car purchase I have ever made. Heath was professional, knowledgeable and very personable. I thoroughly enj Without a doubt, this was the greatest new car purchase I have ever made. Heath was professional, knowledgeable and very personable. I thoroughly enjoyed the entire process from the first phone call to leaving with my new car. Everyone in the entire dealership makes you feel welcome and that they truly appreciate your business. I will highly recommend Heath and the dealership to everyone I know. Sandy Strang More
by The Lamberts
December 17, 2012
Very pleasant experience. Everyone was friendly. Did not feel pressured or talked down to. Would higly recommend to anyone looking for a new or used car. feel pressured or talked down to. Would higly recommend to anyone looking for a new or used car. More
by wayne.e.mitchem
Employees Worked With
Ryan Hoke, Tom Bush
December 15, 2012
My wife and I were shopping for a AWD smaller suv. Brian Parsons worked with us so well. He called and emailed me regularly with no pressure to buy , but plenty of offers to continue helping us until he wa Parsons worked with us so well. He called and emailed me regularly with no pressure to buy , but plenty of offers to continue helping us until he was able to locate a vehicle that fit into our budget with the package we were looking for. He worked hard for our business without sowning the competition. Other dealerships of other brands of card seemed to always down the competetitors, We felt llike our business was both valuable and meaningful to the Everett dealership. we will definitely come back when the time for another vehicle is in our future. More
by sprobertson
Employees Worked With
Ryan Hoke
December 15, 2012
Very good experience. Everyone was helpful and the overall service was great. Every department did a great job to give the quality of attention that I was looking for. overall service was great. Every department did a great job to give the quality of attention that I was looking for. More
by PalmieriR
Employees Worked With
Ryan Hoke
December 06, 2012
Tom Bush was a pleasure to deal with. He was prompt, thorough and professional. In my 50 years of buying cars, Tom and the Internet made the car buying experience painless. Ryan Hoke was especially he thorough and professional. In my 50 years of buying cars, Tom and the Internet made the car buying experience painless. Ryan Hoke was especially helpful and walked me through the technology of OnStar and Bluetooth. This is my third Suburban. A lot has changed since my last purchase in 2001. Thanks all 'round! Best, Jere Baxter Charlotte More
by jbaxter8
Employees Worked With
Tom Bush, Ryan Hoke, Tom Bush, Tina Lynch
December 03, 2012
My husband has purchased 2 Cadillacs from this dealer in the past. We contacted Heath last week to inquire about an SRX that we saw online. My husband told Heath that I was interested in an SRX $32,500 bu the past. We contacted Heath last week to inquire about an SRX that we saw online. My husband told Heath that I was interested in an SRX $32,500 but that I wanted a different color. Heath informed my husband that he would look for one. He then proceeded to tell my husband that my husband "burnt" him on the last vehicle trade and that they paid my husband too much for the last Cadillac on the trade in. My husband questioned Heath as to how this could be his fault. Customers are not allowed participated in the appraisal of their own vehicle, nor do they set the final offer. If Everett offered too much, that was not my husband's fault, nor should it have been discussed with my husband in such an unprofessional manner. Heath then proceeded to tell my husband that it took a long time to resale the vehicle. Shortly after this call, Heath sent my husband a link via email for another vehicle that was awaiting delivery to Everett. We reviewed the email and decided to speak with Heath about the car. At the same time, I had referred my co-worker to the Everett website where she found a vehicle that she was interested in. When I spoke with Heath about the car, it was still in transit and had not arrived at Everett. When the car arrived, I spoke with Heath and asked what kind of deal we could make. He told me that he could match the price of the first car $32,500. I asked if he could do better and he said "no". I told him that I was going to purchase an 2010 SRX premium package, the question was, would it be from him. I told him that I had found one online for $28,000 but that it was further way. I also told him that my co-worker was very interested in a vehicle she found online. He had the opportunity to make 2 sales that day. He refused to reduce the price on the SRX that I was interested in, so I transferred him to my co-worker. He spoke with her about the car that she interested in and agreed to fax her information on the car so that she could review it with her bank. She never received the information. He also told her that I didn't understand all the extras that were being offered on the vehicle that I was looking at and that I didn't understand the pricing. This was upsetting to me because, he didn't explain ALL THE EXTRAS I was to receive. Once again he was very unprofessional when speaking with a potential customer. I had referred her to him and he chose to speak negatively about me to her regarding information that he never gave me. I spoke with my husband and he decided to speak another sales rep and he contacted Lindsey via email. Lindsey told my husband that she would speak with a Manager. My husband was then sent an email from Heath stating that the list price price was the final offer (we still have the email). I found Heath to be very unprofessional and I find it hard to believe that Everett would have pasted up the opportunity to sale 2 cars all because Heath was upset about a previous transaction that had nothing to do with my husband, although Heath blamed him.. If a deal could not be made, fine, I can keep looking. I am offending by by way we were spoken to, and spoken about. More
by bwop4
Employees Worked With
HEATH
November 27, 2012
Neil did a fantastic job for us. Very responsive from our initial inquiry all the way through our vehicle purchase. This was a very pleasant experience for us and we will definitely go back to Neil and our initial inquiry all the way through our vehicle purchase. This was a very pleasant experience for us and we will definitely go back to Neil and Everett for our next purchase. Ryan was extremely knowledgable of our auto and did a wonderful job walking us through all the great options on our vehicle. He was extremely helpful and we left knowing we were in good hands if we ever had any questions about our vehicle. More
by Blaine1
Employees Worked With
Ryan Hoke
November 25, 2012
Friendly and efficient. Lynne was pleasant and seemed to genuinely care. We purchased a 2007 Chevrolet work truck. Our overall experience was positive. We will return for future purchases. genuinely care. We purchased a 2007 Chevrolet work truck. Our overall experience was positive. We will return for future purchases. More
by Caudle
Employees Worked With
Lynne Collins
November 23, 2012
Easy transaction, great service. Pricing was fair, good selection. Upgrade options were available. Financing was simple. Tom and Ryan were professional, got me the truck I wanted. selection. Upgrade options were available. Financing was simple. Tom and Ryan were professional, got me the truck I wanted. More
by mcmatson
Employees Worked With
Tom Bush, Tom Bush
