
Everett Chevrolet Buick GMC Cadillac
Hickory, NC
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I called with a description of the car I was looking to lease, and Steve Hunt called me back within 20 minutes with a lease quote on the car. I had waited a week for other quotes from other dealers. When I lease, and Steve Hunt called me back within 20 minutes with a lease quote on the car. I had waited a week for other quotes from other dealers. When I arrived to pick the car up everything was ready for me to sign. Everyone was very courteous and efficient. The follow up to show me all of the features of the car was handled extremely well and I was on my way. I would definately recommend this dealer to anyone conisdering a Chevy or other vehicle to purchase or lease. More
I was lied to about the warranty, I was told the car I bought had a 12 month 12000 mile bumper to bumper not true when I test drove the car we had an issue with the car not starting after a couple attempt bought had a 12 month 12000 mile bumper to bumper not true when I test drove the car we had an issue with the car not starting after a couple attempts the car started the sales person Kris said if I had a problem with this it would be covered under the warranty found out today the battery was the problem not covered I was told, its not the issue of the battery its I was lied to by the sales person... More
We needed to have professional help in replacing our SUV which had served us well over 162,000 miles. We wanted to be as thrifty and environmentally responsible as possible and, over two days with your emp which had served us well over 162,000 miles. We wanted to be as thrifty and environmentally responsible as possible and, over two days with your employee Chris Rhyder, we made the decision on our purchase which we feel achieved this goal suberbly. Paperwork can be a hassle but that was not our experience with Ana Lewis. How nice to have someone explain to us what the signature meant rather than just shoving the papers in front of you. Finally, we were treated to the added pleasure of working with Ryan Hoke, another professional in your employ, as we were introduced to the advanced features of our new 2013 GMC Terrain Denali. What a great experience we had because of those who represent your dealership! More
Really good team work from internet contact through delivery. Tom Truitt sincere and good follow through. I also appreciated follow through without a lot of pressure delivery. Tom Truitt sincere and good follow through. I also appreciated follow through without a lot of pressure More
Had a great experience with Everett Dealership. Tom was very helpful and polite and above allhe was not pushy. I felt as though I could have walked away from the deal at anytime. Thank you for making a str very helpful and polite and above allhe was not pushy. I felt as though I could have walked away from the deal at anytime. Thank you for making a stressful situation such as buying a car very pleasant. When in the market again I will definitely give Everett the first look. Thanks again! I drove two hours to do business at Everett, I'm glad it was not a wasted trip. More
I had searched for a Chevrolet Tahoe for quite some time. I inquired about 3 different ones by email. Neil was very helpful and answered my questions quickly via email. I traveled 2 hours from Elizabethton, I inquired about 3 different ones by email. Neil was very helpful and answered my questions quickly via email. I traveled 2 hours from Elizabethton, TN to purchase one of their Tahoe's. When I got there Neil was very busy with 3 other customers. He already had the vehicle gassed up and ready for me to test drive. He then introduced me to Vince and that he would take care of me. He did. He was very nice and got me the deal I was looking for. More
I just bought a 2013 GMC Terrain from Heath McPherson. Without a doubt, this was the greatest new car purchase I have ever made. Heath was professional, knowledgeable and very personable. I thoroughly enj Without a doubt, this was the greatest new car purchase I have ever made. Heath was professional, knowledgeable and very personable. I thoroughly enjoyed the entire process from the first phone call to leaving with my new car. Everyone in the entire dealership makes you feel welcome and that they truly appreciate your business. I will highly recommend Heath and the dealership to everyone I know. Sandy Strang More
Very pleasant experience. Everyone was friendly. Did not feel pressured or talked down to. Would higly recommend to anyone looking for a new or used car. feel pressured or talked down to. Would higly recommend to anyone looking for a new or used car. More
My wife and I were shopping for a AWD smaller suv. Brian Parsons worked with us so well. He called and emailed me regularly with no pressure to buy , but plenty of offers to continue helping us until he wa Parsons worked with us so well. He called and emailed me regularly with no pressure to buy , but plenty of offers to continue helping us until he was able to locate a vehicle that fit into our budget with the package we were looking for. He worked hard for our business without sowning the competition. Other dealerships of other brands of card seemed to always down the competetitors, We felt llike our business was both valuable and meaningful to the Everett dealership. we will definitely come back when the time for another vehicle is in our future. More