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Everett Chevrolet Buick GMC Cadillac
Hickory, NC
928 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 928 reviews
November 11, 2021
A sales manager calls someone interested in a vehicle they wrongly quoted someone, basically bullying them to take the bad review they posted down. Who does that? Who calls a potential customer and be they wrongly quoted someone, basically bullying them to take the bad review they posted down. Who does that? Who calls a potential customer and begs them to take their bad review down? My husband and I have traveled 15 hours from Iowa to visit family and thought we would check out this dealership since he was quoted a “great” price via email from the salesperson he was emailing. Pictures of the truck were in the email, and it was communicated a different price shortly before we arrived.THOUSANDS of dollars higher. Multiple prices were thrown at us on this vehicle. First $32k then $38k then $36k on the website? We show up and they will NOT budge on pricing period, even though we were told $32k on the email. CarGurus even says this vehicle is overpriced … lol and KBB even proves it’s overpriced. No wonder your lot has so many used vehicles that are sitting and aging! You guys sure have a terrible way of welcoming people from out of state, this was the worst possible experience possible from a car dealership. We had way over $7000 for a down payment to put down on the vehicle and an excellent credit score- and you still treat a potential customer this way! The sales manager (Brent) said he probably wouldn’t even be able to get the vehicle through service, etc. almost as if he didn’t care whether we purchased the vehicle or not. The market is bad enough as it is, much less having a bad experience. We will be purchasing back home, for way less. We aren’t teenagers and we aren’t incompetent. My husband works for a GMC dealership and knows the value of vehicles. This message will be posted in more places and we have quite a family basis in the area, so bullying someone to take a bad review down wasn’t worth the ego trip. People deserve to know how Everett of Hickory treats their customers. Lies and dishonesty from the get go. Next time someone wants to call and bully someone about a review, think again. We will be contacting the BBB on behalf of the stunt that was pulled. Then- responds to the google review with a smart remark. Very unprofessional and they let their personal feelings get in the way. More
by Chase09
Employees Worked With
Brent Clark
October 20, 2021
Recently went and picked out a vechicle and did credit application and was approved. Had down payment covered and went home to retrieve a document needed for loan. Was contacted by salesman on way back to application and was approved. Had down payment covered and went home to retrieve a document needed for loan. Was contacted by salesman on way back to dealer that i needed to bring him 500 dollars or he was sending the vehicle to another lot. Could not understand why they would sell a car i had already agreed to purchase. The vehicle had just came in and was not clean or been through shop. Not a good way to treat customers. This would have been my 2nd purchase from them. No way to treat customers. More
by michaelhartley1022
Employees Worked With
Zach
February 18, 2021
Jesus was extremely kind and answered me even on a Sunday with questions about my new car. He’s an honest guy and we were grateful to purchase a car from him! with questions about my new car. He’s an honest guy and we were grateful to purchase a car from him! More
by Beckaallyson92
Employees Worked With
Jesus Jiminez
December 31, 2020
We bought a 2011 Terrain in August, 2018 . Dealership was great . The problem, sold a vehicle that was the type in a class action lawsuit . Vehicle has same issues , dealer refuses to help . Out of warranty great . The problem, sold a vehicle that was the type in a class action lawsuit . Vehicle has same issues , dealer refuses to help . Out of warranty , but should not have been on dealers yard . More
by Cegkeg
Employees Worked With
Dennis Spencer
December 29, 2020
Recently we purchased a 2021 GMC Sierra from Everett Chevrolet. We had a great experience with our purchase. Our salesman Jesus Jimenez was very friendly and courteous. We appreciated him showing us the Chevrolet. We had a great experience with our purchase. Our salesman Jesus Jimenez was very friendly and courteous. We appreciated him showing us the features of the vehicle and answering the questions we had. More
by cgwoodcock
Employees Worked With
Jesus Jimenez
July 29, 2020
My wife and I worked with Jesus to purchase a 2017 X5 Cadillac. We found him to be courteous and very Knowledgeable about the product he Was selling and he was able to get the Price we desired.We wo Cadillac. We found him to be courteous and very Knowledgeable about the product he Was selling and he was able to get the Price we desired.We would highly recommend EverettandJesus Jimenez. More
by dorseycain
Employees Worked With
Jesus Jimenez
July 15, 2020
After, or should I say if my vehicle gets repaired,I will never return to your dealership in Hickory ever again.... I have given you four chances in about a year and a half with different things on my vehicl never return to your dealership in Hickory ever again.... I have given you four chances in about a year and a half with different things on my vehicle and I'll never do it again. I will drive extra miles to another dealership just to ensure I never return to this one. More
by Ronald Scoggin
Employees Worked With
Service
May 23, 2020
Jesus was just a great . I enjoyed working with Jesus Jimenez, very friendly and courteous, in fact everyone was, Jesus worked hard in helping me get the car that i wanted. I enjoyed working with Jesus Jimenez, very friendly and courteous, in fact everyone was, Jesus worked hard in helping me get the car that i wanted. More
by r829ec
Employees Worked With
Dillon Beaver
May 01, 2020
Kris Horan and the service department are top notch!! They always take excellent care of me and my vehicle. Complimentary sanitization during this time was the cherry on top!! I highly recommend Everett They always take excellent care of me and my vehicle. Complimentary sanitization during this time was the cherry on top!! I highly recommend Everett Chevrolet! More
by Letitbecometogether
Employees Worked With
Kris Horan
April 27, 2020
Jesus did a wonderful job helping us get our 2018 GMC Terrain SLT. We bought the car at a great price and we are very pleased with our purchase and experience at Everett. Terrain SLT. We bought the car at a great price and we are very pleased with our purchase and experience at Everett. More
by Kandace098
Employees Worked With
Jesus Jimenez
