Everett Chevrolet Buick GMC Cadillac

Tamra was great ! Very personable. She advised me regarding the oil change/tire rotation/27 point inspection special. I had originally scheduled a repair appointment for a recall on my GMC Acadia. De regarding the oil change/tire rotation/27 point inspection special. I had originally scheduled a repair appointment for a recall on my GMC Acadia. Decided to also have the additional service performed while I was there. Work was completed in less than one hour. Customer waiting area was spotless. Magazines ,newspapers, and TV were available as well as free Starbucks coffe and popcorn. More

I came into the dealership not knowing if I would even be able to purchase a new car. I had gotten a bad deal at another dealer and was just frustrated. Derek Reed was the first salesperson that I spoke to able to purchase a new car. I had gotten a bad deal at another dealer and was just frustrated. Derek Reed was the first salesperson that I spoke to. I told him my situation and he did everything he could to help me. I left the dealership that day not knowing if I was going to get the new car I chose or not. Then Derek called the next morning and told me that he had a deal worked out for me. When it came time to sign papers Ryan Caldwell explained everything that I was signing to me. I left the dealership that day with the car I wanted, the payment amount that I wanted, and with more options than I had even hoped for. So I want to thank Derek Reed for selling me my very first brand new car! More

Very friendly staff. They made what is normally a dreaded process (buying a car) very easy and enjoyable. Thanks for the great service. We will be sure to recommend your dealership to others. dreaded process (buying a car) very easy and enjoyable. Thanks for the great service. We will be sure to recommend your dealership to others. More

Lance was a very friendly, exceptional sales person. The only person I felt wasn't completely honest with me was the gentleman in the finance office. We originally were going to do our own financing at a c only person I felt wasn't completely honest with me was the gentleman in the finance office. We originally were going to do our own financing at a credit union, but after being convinced we could get a lower rate through the dealer we did an ap and we insisted on a local bank. When the finance guy came in and told us the rate, we had to force him to tell us what bank (Capital One) which wasn't local as we'd asked. I could tell he was displeased, but it was a simple request, not one to be dishonest about. However, Lance is the BEST sales person we've ever dealt with, not pushy, very friendly, happy to get us answers. Overall it was a pleasure. More

My husband and I found our Certified Chevy Traverse online and called to speak with a salesperson regarding this. We were connected with Neil Parsons and we were so thankful! We live 2.5 hrs from the online and called to speak with a salesperson regarding this. We were connected with Neil Parsons and we were so thankful! We live 2.5 hrs from the dealership and was unable to travel to test drive for a day or so. Mr Parsons answered my husbands questions over the phone and promptly sent us an email with detailed information. When coming to test drive, Mr Parsons had our vehicle ready and waiting for us to test. He was informed/educated about the vehicle and provided a relaxed, no-hassle environment. He clearly has a gift for building rapport with his clients and my husband and I felt no sales pressure during our entire purchase process. Mr Parsons was kind, thoughtful, and honest and I would definitely purchase a vehicle from him again :) More

We purchase a used Volvo from this dealership and were informed it was in great condition with no accidents, collisions, ect. Our salesman provided us with an AutoCheck report as proof of no damage, as w informed it was in great condition with no accidents, collisions, ect. Our salesman provided us with an AutoCheck report as proof of no damage, as well as a few service records to ensure our confidence in the car. We were given numerous guarantees (verbally of course) that the car had never been in any accidents. After purchasing the car, the next day it wouldn't start. After many attempts it finally started. The second day we owned the car the air conditioning went out. Something was obviously wrong so we returned to the dealer with the car. Long story short.....THIS DEALERSHIP KNOWINGLY SOLD US A CAR THAT HAD OVER $6000 WORTH OF REPAIRS PERFORMED IN THE LAST YEAR DUE TO A BAD COLLISION THE PERVIOUS OWNER WAS IN. THE REPAIR WORK DID NOT SHOW ON ANY AUTOCHECKS ECT. BECAUSE HE PAID THIS DEALERSHIP CASH FOR REPAIRS AND OBVIOUSLY DID NOT REPORT IT TO INSURACE. Tricks of the trade for these dealers. UDAP law requires all businesses to be ethical in sales to consumers and protects consumers from unfair and deceptive practices such as these. BUYERS BEWARE!!! This dealership will lie, lie, lie! More

I commend Bryan Parsons for his friendly and courteous service. He has contacted me to assure that everything is well. Thanks for a good buying experience. Bill Benfield service. He has contacted me to assure that everything is well. Thanks for a good buying experience. Bill Benfield More

This is my second purchase from Everett and Kris Kerr in the past two years. Both experiences have been easy and without any pressure from Kris. I honestly felt like Kris went above and beyond to get me t the past two years. Both experiences have been easy and without any pressure from Kris. I honestly felt like Kris went above and beyond to get me the best price for my purchase and trade. It took us a week to come to the deal but it was smooth and without pressure from anyone at Everett. Kris took the time to answer all my questions before and during the purchase of my new 2013 GMC Sierra. The young lady (Cathy) in finance was a pleasure to work with as well. She was not pushy after i denied the extra care options she tried to sell me. I was out of the finance office in 20 minutes or less. Ryan Hoke was nice in getting my on star, phone and xm radio switch over from 2012 Silverado. He also made sure I understood all the options on the new truck. Over all experience was excellent with everyone I worked with at Everett. Thanks Todd Pope More

We just bought a new Chevy Camaro from Everett Chevrolet in Hickory. I have to say it was one of the best experiences buying a car I have ever had. We live 2 hours away and didn't want to sit in a dealershi in Hickory. I have to say it was one of the best experiences buying a car I have ever had. We live 2 hours away and didn't want to sit in a dealership all day. We knew the car we wanted, we called, and talked to Chuck Zimmerman. Our total time on the phone with Chuck and Kathy (finance manager) was about 15 mins. Our time at the dealership to pick our car up was less than 30mins. It was quick, easy, and smooth. They care about their customers and their business. I would recommend Everette to everyone!!!! More

The sales people went out of there way to take care of me. They gave me a better deal than I expected on the first quote. I was pleased with the trade-in price for my used truck. The buying process went s me. They gave me a better deal than I expected on the first quote. I was pleased with the trade-in price for my used truck. The buying process went smoothly. I will be a repeat customer. More