
Everett Chevrolet Buick GMC Cadillac
Hickory, NC
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All I have to say is "Man alive it was worth the drive!" Everett Chevrolet GMC far exceeded my expectations. I live over an hour and a half away and decided to visit Everett based on a personal re drive!" Everett Chevrolet GMC far exceeded my expectations. I live over an hour and a half away and decided to visit Everett based on a personal recommendation from another prominent dealership in the area (Killians Hardware) and the reviews I read. I am so glad I did. Not only was their price great but their customer service far exceeded my expectations. I had a very specific list of requirements for a new 2014 GMC truck. They immediately were able to locate one and bring it in within 24 hours. Tamela Everett made me feel like family and Mike White communicated with me the entire time with updates as to where things were in process. I found this extremely helpful since I live in Asheville. It made the drive worth it! Before visiting Everett I had been to a local dealer around the Fletcher market and was turned off by their lack of customer service. That dealer made me feel that buying from them was a privilege. Well it wasn't. At Everett they bent over backwards to make sure everything was perfect. I was very impressed with their service shop as well. Everything that I have read about them is top notch. When I picked up my new truck they put me through a tutorial with Ryan Hoke. He was very professional and extremely knowledgeable about the product. With all of the new technology that comes in today's vehicles you need to have someone that can explain things in a clear way - Ryan did just that! I plan on getting my service work done here as well. When I entered the service area I was impressed with the comfortable surroundings and attentive service staff. It is well worth the drive! More
I purchased a new Terrain on Labor Day. Chris was friendly and helpful, as was Cathy. Chris deserves a better office space. I had a perception of minor difficulty, primarily due to the amount friendly and helpful, as was Cathy. Chris deserves a better office space. I had a perception of minor difficulty, primarily due to the amount of time the paperwork required (considering my sterling credit) and related internal communications, but this was adequately addressed to my complete satisfaction by Tina, head of customer service. Possibly, Tina alone should have been rated 'great' under customer service, but my rating in that catagory reflects the business as a whole. I believe any problems, even though minor, were largely the result of a busy business open on a holiday. My initial impression was one of far too many sales managers considering the time required to process. However, given the chance, I would repeat the experience and would recommend this dealership to anyone. They have demonstrated that they do care about providing favorable customer care. More
Wonderful experience everytime - from service to sales, we are always treated like family! Only dealership that makes buying a car an enjoyable experience! Thank Everett Chevrolet/Buick/GMC!! we are always treated like family! Only dealership that makes buying a car an enjoyable experience! Thank Everett Chevrolet/Buick/GMC!! More
The overall experience was very good . Jaime's pleasant personality and helpfullness allowed me to acquire a vehicle which will fulfill my requirements for years to come . I will definitely recomm pleasant personality and helpfullness allowed me to acquire a vehicle which will fulfill my requirements for years to come . I will definitely recommend your dealership to others and I will check with you if I have further needs in the future . Robert Roark Bristol,tn. More
We live 465 miles (almost 8 hours away) and we were nervous about making a purchase so far from home. Our Sales Rep. (Bryan Parsons) was friendly, honest and a pleasure to deal with. In todays world it nervous about making a purchase so far from home. Our Sales Rep. (Bryan Parsons) was friendly, honest and a pleasure to deal with. In todays world it Very Very Hard to find a dealership that works so hard to ensure that the customer is completely satisfied. So to the dealership of Everett GMC, THANK YOU, for all the hard work and professional staff !!!!!!!!! More
I would like to take this opportunity to thank Tina Lynch for her assistance with my purchase. I was having a couple issues when she stepped in and came to my rescue. Being a business owner myself, every com for her assistance with my purchase. I was having a couple issues when she stepped in and came to my rescue. Being a business owner myself, every company should have a "Tina". There are still a couple issues to be resolved and I have all the faith in the world that Tina will be there to the end with me. I would also like to thank John Froedge and Cathy Crisp. They also were extremely helpful. More
My wife Amy and I are repeat customers at Everett Chevrolet. As long as Everett Chevrolet continues doing business in the manner I have experienced with them, then I will always buy from them. Buying Chevrolet. As long as Everett Chevrolet continues doing business in the manner I have experienced with them, then I will always buy from them. Buying a car has always been stressful in the past but not anymore, not at Everett! We become one of the first owners of beautiful 2014 Crystal Red 2LT Impala......AWESOME! Thank you Everett Chevrolet David & Amy Russell More
When searching the internet for a new vehicle, we found exactly what we were looking for at Everett Chevy GMC Buick in Hickory, NC. Our salesman was Jamie Garcia, he did an awesome job getting us all the exactly what we were looking for at Everett Chevy GMC Buick in Hickory, NC. Our salesman was Jamie Garcia, he did an awesome job getting us all the info that was needed! He and Ryan worked very hard in helping us stay within a comfortable monthly payment in the purchase of our new GMC. The whole experience from searching the interent, speaking and working with Jamie, as well as working with Ryan in making the numbers work, to the drive out to Hickory, NC was amazing. I'll never purchase a vehicle 'the old fashioned way again"!! I've told many relatives, and friends not only of our car buying experience by searching the interent, but when thier ready for a new/or new-used vehicle to do their own search. We couln't be happier with our experience or our beautiful new GMC. Once again.....................Thank You Everett Chevy, Jamie, and Ryan for a GREAT Experience :-)))))))))))))))))))) More
Today's purchase was the seventh new car I have purchased from Everett since the mid-70's. I have never had anything less than the best treatment. I've been a customer of three generations of Ever purchased from Everett since the mid-70's. I have never had anything less than the best treatment. I've been a customer of three generations of Everetts, beginning with Marvin, the first "Everett Chevrolet" in Hickory. He evidently taught his descendants well in the area of customer consideration! More
Great experience. Very fair price. The staff did a fantastic job, from procuring the vehicle, detailing it and processing all the paperwork. I drove to the dealership, the truck was ready to go (real fantastic job, from procuring the vehicle, detailing it and processing all the paperwork. I drove to the dealership, the truck was ready to go (really sharp looking 2500 Crew-Cab) and all I had to do was sign the paperwork and I was out the door. I plan to call Neil Parsons when I am ready to purchase my next vehicle. Well Done Neil, THANKS! More