Everett Chevrolet Buick GMC Cadillac

Conrad did an outstanding job facilitating the purchase of my '12 Buick Enclave.... after shopping locally here in the Raleigh area, I called out to Hickory about what they may have to offer.... Conrad mad of my '12 Buick Enclave.... after shopping locally here in the Raleigh area, I called out to Hickory about what they may have to offer.... Conrad made a great deal and made it easy. They delivered the car here to me..... I had not visited the dealership, but they had such confidence in their cars that they were willing to deliver all the way to Raleigh. Honest and fair, I would highly recommend to anyone. Steve Ayscue, Holly Springs, NC More

three years ago I pulled into Everett Chevy to talk with a salesman that was referred to me by a friend. I set down at his desk and to my surprise more than a transaction took place. I had dealt with Salesm a salesman that was referred to me by a friend. I set down at his desk and to my surprise more than a transaction took place. I had dealt with Salesman before ( and had been one myself at one point). To my surprise it wasn't about making a sale it was about making a customer happy and earning a customers business and respect. Two car purchases later, I stopped in to say hello to my friends and came across a car that did more than catch my eye. I inquired about it, got prices and played with numbers. Over the course of FOUR months (not a type) I went back and forth with Neil. Throwing different options, ideas, and questions at him. I test drove the car 3 different times, brought family and friends by to look at it. and bugged Neil a few more times. We would get close and it just wouldn't line up. Neil never got agitated, or frustrated with my indecision. In fact even encouraged me to make sure it was what I wanted to do and that it wouldn't put me in a bind. I currently had a 2010 Camaro V6 Bumblebee Camaro that was almost paid off. But, after four months of price quotes, sales quotes and everything the entire team at Everetts worked with me to find financing and get my payments exactly where I wanted them. everything lined up perfectly and it was the smoothest purchase I have ever done. Neil and the team at Everett's are amazing. As being a 3rd time buyer from them, I can honestly say they are more than JUST a dealership selling cars, they all act as if they are family. We can joke and cut up and have a good time! I cant rave enough about all their help during this process. So thank you to the entire team at Everett's (especially Neil) for getting me in the car of my dreams. I am now the proud owner of a 2013 Metallic Blue Chevy Camaro Hot Wheels Edition SS2. If you are in the market for a vehicle you have to check out Everett's and ask for Neil Parson! It is good to know that there are good honest, non pushy salesman out there that respect their customers. I give this review to thank Neil and share how happy I am with my purchase of my new SS Camaro More

This is my 2nd car purchase from Everett Chev in the last couple years. Everyone was very friendly. AJ was the salesman and was very helpful and great to work with. couple years. Everyone was very friendly. AJ was the salesman and was very helpful and great to work with. More

While looking @ your Buick, LaCross, salesman, Seth Shatley approached me for assistance. He was not pushy at all. He was very compassionate with helping me make a decision for my purchase. He was f Shatley approached me for assistance. He was not pushy at all. He was very compassionate with helping me make a decision for my purchase. He was friendly and patient and did not rush this 78 year old woman. All my needs in purchasing my 2013 Buick, LaCross were met by having Seth Shatley. Thank you Seth and everyone else for helping me purchase my 2013 Buick LaCross. I will definitely recommend Everette, Cheverolet, Buick to all my friends. Sincerely, Doris Reel Johnson More

Jaime Garcia was great. This the second vehicle that I've purchased from him. This guy knows his business. I will recommended to everyone great service. Thanks again. I've purchased from him. This guy knows his business. I will recommended to everyone great service. Thanks again. More

Our Toro salesman came by our store and was showing us his new vehicle. We had been looking for a new truck so he told us where he purchased his. We called and Tom Bush answered the phone. He immediate his new vehicle. We had been looking for a new truck so he told us where he purchased his. We called and Tom Bush answered the phone. He immediately texted me the info that we were looking for. He followed up with us and answered all our questions and concerns. I was concerned purchasing a vehicle about an hour away but after dealing with Mr. Bush and seeing the facility, we were sure that we had made the right decision. We are enjoying our new vehicle and in the future if we have other needs, I assure you that I will call Mr. Bush for his help and advice. More

It is clear Everett is all about customer service. Jamie Garcia was pleasant to deal with and never failed to follow through on what he said he would do. He and Ryan Hoke were both patient and helpful in l Garcia was pleasant to deal with and never failed to follow through on what he said he would do. He and Ryan Hoke were both patient and helpful in learning about my new vehicle. I couldn't be happier with my new Chevy Impala. Cathy Crisp was also courteous and helpful. It was worth the drive from Lenoir and I would not hesitate to recommend this dealership to other folks. More

Bought a used vehicle. At the time the salesman and finance person said they couldn't get the car fax to print but assured me it was a clean car fax and had never been wrecked. Well, I went to trade i finance person said they couldn't get the car fax to print but assured me it was a clean car fax and had never been wrecked. Well, I went to trade it in about a year later because I needed something bigger for kids. To my surprise my sales rep came back after looking at the car and told me that it had extensive repair work done to it in the front end. The rep is a good friend and would never lead me wrong. He pulled a car fax and sure enough the car had been in a collision and the entire front end nearly replaced. I never did get a car fax after repeated attempts for months with Everett. The sales rep and finance man was terrible with follow through. Finally I did get one but it showed no accidents. I sent this complaint to DMV for investigation. I was not satisfied with the treatment I got from Jeff Phillips the manager of the store. To get in a vehicle of equal value we were going to have to spend more money basically. My credit was not real good and that is certainly no fault of the dealership so that's on me. Consequences of bad divorce. He was willing to put me in another vehicle but would not absorb any of the negative equity incurred by the purchase on wrecked vehicle. Jeff Phillips was not pleased that I went to DMV. Results of investigation were that it was wrecked, and repaired just barely below the 25% of damage of total value which by law unfortunately in NC does not have to be revealed. The DMV officer did find that it was suppose to be repaired with original manufactured parts of make but it was not. It was repaired with aftermarket parts and there are two welds in the fenders where they were cut and repaired. Bottom line, the repair shop cut corners and ripped the original owner. Not Everett's fault there but Everett does know when a car has been wrecked when they buy them. These guys are suppose to be professionals and they know what they are looking at. I asked more than once if they were sure that the car had not been in any accidents. They were sure it was fine and assured me that it had not and was clean. We could not come to an agreement. My husband and I were very patient, never lost our tempers like many would have. Jeff Phillips was kind to us as was the sales rep. Our biggest issue was that he would not absorb at least some of the negative equity. I felt that I should have been given more gratuity then this. When I challenged Jeff and disagreed by telling him that this was not a good deal. I would never have been in this position in the first place had I known the car was wrecked. He then replied by email to contact his attorney from here on out and that he was not offering anything more then what he was at the present. They can afford lawyers, we can't. My husband was disabled from a back injury which led to major surgery. So basically, we are stuck with a car that should have been totaled probably. We have problems with the front end and now know why. I was very disappointed, felt taken advantage of. The finance man especially was just a flat out liar. He works at another dealership nearby. He was fired for misconduct over something else. I told him I only wanted my credit ran at two or at most three institutions. Instead he ran it through about 16 if I remember correctly. If I have to do business with them to get it right then I would I suppose but never again. My husband owned two new vehicles from Everett and paid them both off. Maybe because we were not big money customers or something, I don't know. If it were my business I would have eaten the negative equity and put the customer in an even better vehicle. So goes the car business, hasn't changed much. I would be happy if they made it right but they didn't and closed it with the attorney threat. Hate leaving bad review but this was my experience unfortunately. Make sure you get a car fax. No matter what the reason is, if they don't have one, do not buy. In fact, ask for two verifications, not just carfax. There is another reporting company as well. Buying a car should be a fun and exciting experience regardless of bad credit, it happens to good people too. Maybe next time, as we certainly learned our lesson here. More

Staff was friendly, efficient, and not pushy. I do not trade cars often but was very satisfied with the entire experience. We have been to several dealerships but Everett treated us the best. We love our trade cars often but was very satisfied with the entire experience. We have been to several dealerships but Everett treated us the best. We love our used car and would trade with Everett again. More

Tom Truitt and Everett Chevrolet made the car buying experience easy, friendly, and enjoyable! I have experienced multiple car dealerships during this buying process and past ones, and Everett Chevrole experience easy, friendly, and enjoyable! I have experienced multiple car dealerships during this buying process and past ones, and Everett Chevrolet was definitely the best dealership I have had the opportunity to work with. Thank you Tom for all your hard work, phone calls, and friendly demeanor. I would definitely recommend Tom and Everett Chevrolet if you are looking for a vehicle. More