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Everett Chevrolet Buick GMC Cadillac

Hickory, NC

4.3
926 Reviews

161 Hwy 70 SE

Hickory, NC

28602

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Showing 926 reviews

April 16, 2023

You cannot trust everett Chevrolet they didn't give my discounts that I worked all life for now that I know this they don't want to talk to me anymore don't shop at this dealership they lie to your face a More

by Jr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sherman Powell
Apr 17, 2023 -

Everett Chevrolet Buick GMC Cadillac responded

I do apologize that you feel this way. However you have refused to come in and look at the documents that you signed explaining the discounts that you received from General Motors. As I have explained to you, General Motors sets employee prices and the military discount, both of which you received. No one is refusing to talk with you as a matter of fact I invite you to come sit down with me and discuss it. My name is Sim Hamby and I will be glad to schedule a time to review all of your documentation.

March 19, 2023

I live in mororgton NC. but I have to drive to hickory to get my oil changed because you can't trust the Morganton service department. More

by a1wellpump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richards
Apr 05, 2023 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for your business!

January 04, 2023

Samantha in service is a great asset to your company. .great personality and knowledge..give her a raise More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
October 19, 2022

Terrible Experience, Everett Chevrolet misleads customers, they don't take responsibility for their mistakes, don't use Everett Chevrolet period. I needed a new battery, my car, Corvette didn't hav More

by kaf309b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Jenkins, Tommy Gossett
Dec 13, 2022 -

Everett Chevrolet Buick GMC Cadillac responded

We want all of our customers to be completely satisfied with their experience with us. Please reach out to our dealership number to resolve any issues you may have. Have a great day!

August 24, 2022

I would like to personally say Casey at Everett Chevy in Hickory is definitely your salesman to shop with, from the start Casey made me feel comfortable with my buying experience keeping my needs in mind in More

by Malikwhite5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Beason
August 06, 2022

I needed a truck for work. Alvin was our sales rep. I really didn’t want another payment or to purchase a truck and was willing to settle on a vehicle just to get the job do More

by ac.holland1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin Woodruff
June 27, 2022

Bought a 2019 Chevrolet Colorado from Everett Chevrolet this past weekend and the service was excellent. JC and Charlie were both extremely professional as salesmen and were patient with what I was looking More

by aleric6380
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.C. Millard, Charles Christenbury
May 30, 2022

I had been looking for a low mileage 203 Ford Explorer with the tow package for many months and May due diligence led me to Everett. . My salesperson Tip Williams and Business Liaison Jesus Jimenez were b More

by p.berman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Lynch
November 11, 2021

A sales manager calls someone interested in a vehicle they wrongly quoted someone, basically bullying them to take the bad review they posted down. Who does that? Who calls a potential customer and be More

by Chase09
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brent Clark
Nov 15, 2021 -

Everett Chevrolet Buick GMC Cadillac responded

Sorry to hear about your experience. There was a mix up with vehicles which we made you aware of while you were at the dealership. Brent reached out to see if he could help and to apologize, again. He was only trying to help. We wish you safe travels!

October 20, 2021

Recently went and picked out a vechicle and did credit application and was approved. Had down payment covered and went home to retrieve a document needed for loan. Was contacted by salesman on way back to More

by michaelhartley1022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Oct 22, 2021 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional experience, so we are disappointed to hear that yours was not up to par. Please contact us at 828-327-9171 to discuss your concerns, as your satisfaction is of the utmost importance to us.

Nov 11, 2021 -

michaelhartley1022 responded

Thank you for your response. I went to your used car superstore and found a vechicle I liked. They went above and beyond in making up for the problem I had . Thanks to everyone and I will be back to do more buisness. Again Thank You.

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