
Everett Chevrolet Buick GMC Cadillac
Hickory, NC
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First buying experience at Everett Chevrolet...and it was excellent. Jason Crooks was my sales consultant and he was courteous and extremely knowledgeable of the Suburban that I purchased. He was very friend excellent. Jason Crooks was my sales consultant and he was courteous and extremely knowledgeable of the Suburban that I purchased. He was very friendly and not the pushy type of salesman one sometimes get. Even my wife, who is tough to negotiate with, was impressed by his skills. The financing was handled thoroughly by Justin Phillips and he explained all of our options in a professional manner. Ryan Hoke finished our purchase experience by patiently explaining all the bells and whistles to a technically challenged old man. I would sincerely recommend the above individuals and Everett Chevrolet to others. In fact, they are searching for a new truck for my son at this very moment. They are certainly deserving of a visit to their dealership in Hickory, NC. Bruce Lacey More
Great dealership! Tom Bush was professional, knowledgeable and went the extra mile to help me get the vehicle I wanted. Ryan Home knows the products inside and out. knowledgeable and went the extra mile to help me get the vehicle I wanted. Ryan Home knows the products inside and out. More
This dealership is outstanding and the folks that work there are great. We purchased a new 2014 Camaro and just before signing the deal the car was hit in the lot by another customer. The sales person, Co there are great. We purchased a new 2014 Camaro and just before signing the deal the car was hit in the lot by another customer. The sales person, Colby Chapman gave us another brand new car to drive for the weekend while the dealership located the exact same Camaro for us. I feel these folks went over the top to take care of the customer and not just from how they handled the original car being damaged but by from the very start of our shopping experience. Colby Chapman was very attentive to our purchase and assisted with showing us several cars and options. We already knew that we wanted a Camaro and Colby helped us find the right one for us. Colby even found a rebate. The sales experience was very low pressure and easy. This is great place to buy a car and we will return to Everett in the future! More
My buying experience was excellent. John Froedge was extremely knowledgeable and was able to answer all of my questions thoroughly. I felt the sell price was very fair and my trade in was given great v extremely knowledgeable and was able to answer all of my questions thoroughly. I felt the sell price was very fair and my trade in was given great value. Lastly, my experience with the product specialist Ryan Hoke was very positive. Versus simply explaining what the product features were he actually took the time to program my Bluetooth and set my up with On Star. I walked away from the experience completely satisfied and impressed with the level of professionalism the exhibited. More
After three 80-90 mile round trips and 15+ hours of wasted time I finally have a properly installed Rhino Liner, leaving me with mixed feelings about Everett Chevy. A couple months after having the Rh wasted time I finally have a properly installed Rhino Liner, leaving me with mixed feelings about Everett Chevy. A couple months after having the Rhino Liner applied, I started having places in the bed flaking up where the liner was very thin. Also a good portion of the Rhino on the tailgate was coming loose and starting to peel up. On my second trip, they resprayed the entire bed and tailgate, fixing the thickness issues but creating a new set up problems. The tailgate no longer shut and the Rhino was still peeling off the tailgate. On my third trip back to fix the tailgate, Jeff Lail, the collision center manager, was by no means pleasant or the least bit apologetic about the issues I was experiencing. I dropped the tailgate off at 10am and stopped back at 1pm to see if it was done yet. Jeff then told me it wouldn't be done until 5pm. He knew that I was waiting on the tailgate and never bothered to mention it wouldn't be done until the end of the day when I dropped it off. After a slightly tense discussion and getting Mr. Everett involved, Jeff agreed to deliver the tailgate to my house once it was completed. Other than Jeff Lail, the rest of the employees that I dealt with at Everett Chevy were very friendly and seemed to care about the customer. I spent a good deal of time sitting in the service center waiting area and the ladies checked in every 20 minutes or so to see if anybody needed anything. I definitely won't be returning to the Everett Collision Center with any of my vehicles due to the very poor experience I had with Jeff and getting my Rhino Liner applied correctly, but the rest of the dealership seems to be okay. More
First time buying online. I would never have believed that the process was so simple. Rusty had everything ready for me when I arrived at the dealership. I will definitely recommend this dealership to fr that the process was so simple. Rusty had everything ready for me when I arrived at the dealership. I will definitely recommend this dealership to friends and I will return to Everett in the future. More
This is the 2nd vehicle I've purchased from Everett Chevy. both were online sales, never even test drove the Sierra or the Terrain, both were Certified by Everett Chevy. I knew they would stand buy the Chevy. both were online sales, never even test drove the Sierra or the Terrain, both were Certified by Everett Chevy. I knew they would stand buy their vehicles, Never had any problems and buying experience was superb! Thanks to the Everett's for making a tedious task very easy. Jim Boggs, Cornelius, NC More