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Everett Chevrolet Buick GMC Cadillac
Hickory, NC
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Most amazing car buying experience I have ever had Absolutely outstanding experience. Worked all the details with Kamby and Neil remotely. No psychological pressure sales tactic like most dealers do. I Absolutely outstanding experience. Worked all the details with Kamby and Neil remotely. No psychological pressure sales tactic like most dealers do. I was trying to work a deal with local dealerships (including one 2 miles away from my house) and nobody wanted to negotiate something that would make sense to me. I, then, remembered of the famous commercial on TV! Emailed them on a Saturday, we worked all the deals via internet and a week later I went over there to sign papers and pickup my car. If you think car buying is a hassle like I do, think again. And always remember: If you did not get a Everett deal, you did not get a deal at all! It is not just a commercial song, it is actually a reality. More
They did what I asked them to do--what a concept! In a world where customer service is almost non existent these folks are a breath of fresh air. After finding the truck I wanted on their website I em In a world where customer service is almost non existent these folks are a breath of fresh air. After finding the truck I wanted on their website I emailed them and said in effect I'm interested in this truck, no trade in, I don't care who the dealer is, all that matters is price so give me your best out the door price, please don't call me at this point. Brent Clark got that email and did exactly what I asked him to do and in the process badly beat 2 other dealers I was working with who didn't respect me enough to give me their best price as it was obvious they were more interested in playing games than selling trucks. Brent then turned me over to Conrad Smith to complete the deal. The first thing Conrad did was to point out a dent in the hood that I had not seen. The roll out dent man worked on it for about 2 hours and Conrad said he got it 98% out and we don't think you will see it and we are sure someone who didn't know where it was won't see it BUT we won't deliver it to you unless it is 100%. They asked me to leave it with them for a couple of days so they could turn it over to the body shop folks who made it all disappear and repainted it. At one point the body shop manager(I think) called me and said I need another day because I want to "rub on it a little more to be sure there are no swirls in the paint and the paint is still a little too soft for that". I left it with them and picked it up today. Body work was perfect. Also had them do a Rhino spray in bed liner which was perfect. I have bought a lot of vehicles over the years and I have never been treated any better from start to finish--even in the old days when customer service was being given by most dealers. I'm a big fan of Everett. This was my first time dealing with them, Lord willin' it won't be my last. More
Purchase of 2013 Terrain My experience at Everett purchasing a GMC Terrain was diametrically opposed to what I expected. Chris was terrific; friendly, forthcoming, and offered My experience at Everett purchasing a GMC Terrain was diametrically opposed to what I expected. Chris was terrific; friendly, forthcoming, and offered a fair price on my new vehicle. More
Vergne Harvey Great job on honest straight answer on my lease requirement. Jaime great on details at deal finish. Justin clear on money stuff. Service was great. Great job on honest straight answer on my lease requirement. Jaime great on details at deal finish. Justin clear on money stuff. Service was great. More
Everett Chevrolet,GMC,Cadillac, Buick. Great dealership. We found Everett GMC in Hickory NC on the internet while looking for a 2015 GMC Denali. Our local dealership had no idea when they could get one, and We found Everett GMC in Hickory NC on the internet while looking for a 2015 GMC Denali. Our local dealership had no idea when they could get one, and it would take months to order. We tried our local Chevrolet dealer, and he could not get a 2015 with the options we wanted. After a lot research in 5 states the exact Denali we were looking for was at Everett. We drove the 100 miles to test drive it. Our salesman Conrad Smith, was incredible as far as knowledge of the vehicle and the options. We negotiated the sale and were very satisfied with the price. We went back for a seat belt extension and parts is shipping it to us right away. so the bottom line is Good inventory, service , and price. We have subsequently spoken of our purchase with friends. An astonishingly number of people have said our family has bought there for years. Our local Chevy dealer said they were a 3rd generation premier GM dealer, they must be doing something right. I agree. More
Rusty Lutz, every salesman could learn alot from Rusty. The dealership is very professional. They keep you in the loop when you purchase a vehicle from them. Rusty Lutz is the nicest, most knowledgeable s The dealership is very professional. They keep you in the loop when you purchase a vehicle from them. Rusty Lutz is the nicest, most knowledgeable salesman I have ever met in any business. We have bought a Corvette, GMC Sierra, a Cadillac CTS and a GMC Acadia from Rusty. I also plan on buying a new Corvette from him in the near future More
My recent car purchase Very appreciative of the professional and helpful attitude of Conrad Smith. His kindness and helpfulness really made a positive difference in my day Very appreciative of the professional and helpful attitude of Conrad Smith. His kindness and helpfulness really made a positive difference in my day! Thanks so much! More
Great We were getting the run around at a lot of dealerships. But this dealership helped us get the deal done and on the terms that we wanted. There was n We were getting the run around at a lot of dealerships. But this dealership helped us get the deal done and on the terms that we wanted. There was no pressure and we were able to test drive the car without a salesman in our ear trying to tell us things we already knew. Great service may by my new truck from here. More
AWESOME Buying Experience My wife and I drove from Charlotte, NC to Hickory, NC (1hr 15min drive) to visit Everett Chevy to purchase a used GMC Acadia. We were greeted by Chad My wife and I drove from Charlotte, NC to Hickory, NC (1hr 15min drive) to visit Everett Chevy to purchase a used GMC Acadia. We were greeted by Chad Woods the moment we walked in to the dealership. He was extremely personable and knowledgeable! This was by far the best car buying experience that my wife and I have ever had!! More
Excellent car-buying experience!! Easiest car buying experience I have ever had. From test drive to leaving in my new car, it was perfect. Everett beat the highest trade in quote I h Easiest car buying experience I have ever had. From test drive to leaving in my new car, it was perfect. Everett beat the highest trade in quote I had for my trade-in vehicle. Tom Bush and all others I dealt with were very helpful and non-pushy. My next vehicle will come from Everett!! More