Everett Chevrolet Buick GMC Cadillac
Hickory, NC
Filter Reviews by Keyword
By Type
Showing 928 reviews
I do have to say that I am not happy with the dealership and due to after I was informed from another dealership that my truck was not a limited edition and someone made it out to be and I was miss lead at and due to after I was informed from another dealership that my truck was not a limited edition and someone made it out to be and I was miss lead at the dealership by that which is shady and illegal along with other things about the truck which was false and then now to find out from another dealership that Everett charged me $10,000 more than sticker price due to it which the truck wasn't even new to start when I bought it and my wife and I had issues with other vehicles from them too . My review is not going against the good people that work at the dealership , but it is focused on the few bad ones . This is where the few bad hurt the good within a business . I suggest that people read the reviews and look for a outstanding dealership that is truly honest with sales and finance . . Plus the bank that gave the loan was no better and went along with it also . When $10,000 more is charged on a base model after running the VIN the bank should of never gave the loan in which red flags should of popped up with the bank . This is why business go under to much greed which is bad for business plus the business ends up in legal issues . I'm sure the Better Business Bureau and the Attorney General Office . More
My experience with this dealership was subpar. I inquired about an out of state sale on a pre-owned vehicle. There was communication for several hours discussing pricing, financing and trade-in. I inquired about an out of state sale on a pre-owned vehicle. There was communication for several hours discussing pricing, financing and trade-in. The rep I was working with was responsive and did a great job answering questions and detailing the process. However, once the packet was sent to the "sales manager" there was silence. I asked for an update later in the day from the rep and was told she would reach out to the sales manager again. Never heard a word. I figured it out the next day on my own when the vehicle was removed from their online listings. Unfortunately just another dealer who has no problem wasting your time. More
Front grill of my 2012 CTS was damaged by a shopping cart. I visited the collision center to get an estimate and schedule a repair. GMC discontinued the support for the part. My estimator, Eddie, said cart. I visited the collision center to get an estimate and schedule a repair. GMC discontinued the support for the part. My estimator, Eddie, said his team would scourer their resources to find a used on if necessary. “Too hard” is not in Eddie’s vocabulary, he phoned me several days later to report that they found one out west. An appointment was scheduled and the repair was done very professionally. We were concerned considering the age of of the car with a broken grill and missing medallion would be to old to repair. Thank goodness I was wrong. More
I have purchased at least 15 to 20 vehicles in the past 40 years. I can honestly say this was one of the best experiences I have ever had buying a vehicle. It began by finding the vehicle I wanted online. 40 years. I can honestly say this was one of the best experiences I have ever had buying a vehicle. It began by finding the vehicle I wanted online. I was not sure what to expect when I got to the dealership as we did most of the negotiations over email/texts. It was a pleasant surprise that from Sales to Finance I could not have asked for better people to have handled my deal. I received top KBB trade value on my vehicle along with a fair market price on the vehicle I was wanting to purchase. This was an out of state purchase for me, but I would do it again anytime based on my experience with this dealership. Thanks again Steve S. for all of you work on my deal. More
Dealing with a dealership shouldn’t make you upset but when they offer $12,000 off MSRP on a 5295 miles on your car, it is embarrassment to them for doing it. They offered based on “Good Condition” but cl when they offer $12,000 off MSRP on a 5295 miles on your car, it is embarrassment to them for doing it. They offered based on “Good Condition” but clearly in “Excellent Condition”. Pics sent don’t lie. My SUV has many upgrades with Ceramic Coating with 5 year warranty and upgraded sound system. But they are an embarrassment to customers and to their dealership. AVOID them. Not worth the headache on you. More
We had excellent customer service,our salesman Dennis was extremely helpful and knowledgeable about the car,everyone we had any dealings with was very friendly not pushy at all, very good car buying experian extremely helpful and knowledgeable about the car,everyone we had any dealings with was very friendly not pushy at all, very good car buying experiance More
BUYER BEWARE ! ! WORST CHEVROLET DEALER EVER!! Purchased a 2023 Chevrolet Corvette 70th Anniversary from and Everett Chevrolet with 1100 miles on it. Let me start b ! WORST CHEVROLET DEALER EVER!! Purchased a 2023 Chevrolet Corvette 70th Anniversary from and Everett Chevrolet with 1100 miles on it. Let me start by stating I have 11 cars and buy at least 4 cars a year! So this comes with EXPERIENCE working with car dealers! I purchased the car and the salesman agreed to ship the car enclosed trailer and I asked if the 2 leather 70th anniversary bags that were listed on the window sticker were in the car. She said YES they were. I received the car on a Flatbed and the driver took my 2020 Corvette without even asking for the second key and before I could check the car! This guy just dropped off the 2023 and took my car without even telling me he was leaving!! I then check for the 2 leather 70th bags and, of course, were not in the car! Everette Chevrolet NEVER CALLED ME TO ASK A SINGLE QUESTION after I called several times!! I waited 3 months and never received a single document! I had to call and threaten to contact Motor vehicle division of NC. Only after that I finally received my registration and title!! DO NOT TRUST THIS DEALER !!! More
Been dealing with this dealership for over 25 years, bought 9 different vehicles from them with good results, however we bought a 2017 Yukon March of this year with a good sales transaction. After 5 day bought 9 different vehicles from them with good results, however we bought a 2017 Yukon March of this year with a good sales transaction. After 5 days driving the Yukon the battery was dead and had to jump it off. Took it in to the service dept and after 3 days they determined the heated seat module was draining the battery. They disconnected the module just to get it running. They claimed they ordered one and we've checked in several times over the last 4 months to check on it and get the run around from our service consultant if she even answers the phone. I think their hoping I'll just forget about the whole thing.. This is defiantly not the same dealership it used to be. More
If your in the market, this is your dealership. Ive never had such great things to say about a dealership before. Candice has been over the top great at handling my issues and obstacles of my sit Ive never had such great things to say about a dealership before. Candice has been over the top great at handling my issues and obstacles of my situation. This is a truly caring and understanding person. I cannot thank you enough for everything Candice! More
I had a great experience purchasing a used truck from Everett. Alvin was my salesman, and he did a fantastic job. He worked with me online prior to me walking on the lot, and was very straightforward wit Everett. Alvin was my salesman, and he did a fantastic job. He worked with me online prior to me walking on the lot, and was very straightforward with getting the paper work and deal in order when I arrived in person. I never felt misled or upsold on any part of the deal. If I’m in the market to buy a vehicle in the future, I’m starting with Alvin at Everett. Easily the best dealership that I’ve worked with. Thanks for your business! More