Evansville Ford LLC
Evansville, WI
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What I didn't like!!!! I shopped for a new vechicle and Trevor Kliscz was my salesman. He was very nice and really tried to accomidate me. However he ran across blockades wi I shopped for a new vechicle and Trevor Kliscz was my salesman. He was very nice and really tried to accomidate me. However he ran across blockades with Alphorn Ford. They had the vechicle that I was interested in. The manager was driving the vechicle over the weekend and I was not able to see the Ford Edge. Trevor was working on getting the Edge for us to see on Wednesday. We live 2 and 1/2 hours away. We were able to come back on Tuesday instead and Trevor made that happen. Really liked the Edge but was not able to close on the vechicle on Tuesday because of time crunch. Came back on Wednesday the Edge was supposed to be cleaned and tail pipes cleaned. They were able to get the dents out before I took the Edge home. Tailpipes still not cleaned and Trevor tried to clean them himself. That's all good. What I didn't care for is it took 3 weeks for me to get my 2nd key. We even called several times and to no avail Alphorn Ford didnot send the key forward. We even went down to Evansville to pick it up but still no key. If I knew this is how sister daelerships worked I would not had shopped there. They need to learn to work together. I would never recomend Alphorn Ford. We were really getting tired of the run around that we were getting. Trevor thanks for all your help. More
Worth the 77 mile drive The 2004 Pontiac Vibe I purchased for my Mom was just the car we were looking for. It was the right color, in excellent condition, had really low m The 2004 Pontiac Vibe I purchased for my Mom was just the car we were looking for. It was the right color, in excellent condition, had really low miles and the no haggle price was better than similar cars in the Milwaukee area where we live, 77 miles away. The friendly and down to earth "small town" service and atmosphere was a plus too. We did have a few issues that Josh and Rafael promptly resolved to our satisfaction. 1. Upon returning home with our new / used car, we noticed the rear headrests were missing. After a few phone calls they were mailed to us within a few days. 2. One month after taking delivery of the car, the strong odor inside the car caused by air freshener and or a cleaning product had not gone away. They offered to perform a full detail service at their expense that would remedy the problem but we did not want to drive another 77 miles one way. After a few days of debates back and forth via phone and email, they agreed to send a mobile car detailer, who was doing work in the Milwaukee that day, to my Mom's house to clean the interior of her car which removed the strong odor to her satisfaction. 3. There was an unexpected fee we were able to negotiate to our satisfaction. Thank you for going the extra mile to correct the issues and turn an unhappy customer into a completely satisfied customer. We would definitely recommend Evansville Ford to friends and family. More
Small town service with incredible prices We had shopped around a lot for a truck and was surprised to find the best price combined with incredible service at Evansville Ford. We assumed that We had shopped around a lot for a truck and was surprised to find the best price combined with incredible service at Evansville Ford. We assumed that the best prices were available in bigger cities but I found both small town service and better-than-big-city prices in Evansville. We drove through Madison, past may bigger dealerships to get to Evansville and every mile was worth it. Bryce and Rafael were helpful with no pressure and did everything they could to get us into an incredible new truck. We drove through Madison to get there and will do it again next time we need a vehicle. More
Bryce, Marsha, and Rafeal were the best! I would recomend them anytime, Ask for Bryce, or Marsha and finish with Rafeal!! Great Ride at a fair price! I looked long and hard before I found Eva I would recomend them anytime, Ask for Bryce, or Marsha and finish with Rafeal!! Great Ride at a fair price! I looked long and hard before I found Evansville Ford! More
Patient and Understanding Thank you, Bryce, for listening so well, for being patient with our car-buying experience, and for going way above and beyond expectations by helping Thank you, Bryce, for listening so well, for being patient with our car-buying experience, and for going way above and beyond expectations by helping us get the car home. You took time to make sure all of our questions, no matter how small, were answered. We appreciated the no-haggle pricing and felt we got a very fair deal. Thank you, Rafael, for being so efficient with your work and finding us an extra rebate. More
Merry Christmas to me!! Christmas just came early for the Scarpelli family thanks to Evansville Ford and thanks to all the helpful, smart, and courteous elves there, I have s Christmas just came early for the Scarpelli family thanks to Evansville Ford and thanks to all the helpful, smart, and courteous elves there, I have so much to be thankful for with Marsha and Bryce being so knowledgeable about my new 2014 Ford Escape! If it wasn't for them and Rafael the finance manager, I'd still be driving my old beater with 300 thousand miles! My new years resolution is to become a faithful Evansville Ford customer and always recommend the elves that made my Christmas so happy! More
Best car buying experience :) I was looking for a new car and met with Ryan and Rafael, they made my car buying experience easy and so enjoyable. I bought a 2014 Ford Focus and lo I was looking for a new car and met with Ryan and Rafael, they made my car buying experience easy and so enjoyable. I bought a 2014 Ford Focus and love it. I will never go threw or recommend any other dealer but Evansville ford! They're truly the best! Thanks Ryan and Rafael! More
Love my Edge! Just picked up my Ford Edge a few days ago. We had never owned or even driven a Ford vehicle before and are very happy with our Edge. It was just wh Just picked up my Ford Edge a few days ago. We had never owned or even driven a Ford vehicle before and are very happy with our Edge. It was just what we were looking for and the Evansville Ford people and our salesperson, Marsha were very helpful in helping us get the kind of vehicle we were looking for and at a price we could afford. We will definitely be back the next time we need a new car. More
"Excellent and Friendly Hometown Service" Trevor was friendly and open to all our questions about the new vehicle we were looking at and considering purchasing. There was no pressure. The atm Trevor was friendly and open to all our questions about the new vehicle we were looking at and considering purchasing. There was no pressure. The atmosphere is relaxed and down to earth. Trevor helped us find the vehicle we wanted and then he was great the day we picked up our new vehicle and made sure we were comfortable with all the "bells and whistles" before we left the lot. Also, made sure we knew we could ask for help with anything we had questions about at any time! We have not bought new vehicle for 10 years. Car shopping can be very unsettling. Trevor made our experience a positive one. We would recommend this dealership to anyone looking for a new car. Great experience!! Thanks!! More
very satisfied Randy Seichter was my salesperson and he did a fantastic job! He is very helpful and courteous! He answered all my questions and was not pushy. I woul Randy Seichter was my salesperson and he did a fantastic job! He is very helpful and courteous! He answered all my questions and was not pushy. I would definitely come back in the future to purchase a car from Evansville Ford and hope Randy is still there to help me. More