Evans Volkswagen

We bought our new 2011, VW Jetta, Sedan, TDI-Diesal at Evan's VW. Kyle Whiltshire in Sales was great! He was very helpful, friendly and knowledgeable about the VW's we were originally considering and hel Evan's VW. Kyle Whiltshire in Sales was great! He was very helpful, friendly and knowledgeable about the VW's we were originally considering and helped us narrow it down to the Jetta/Sedan. The buying process was fine; as always, as a buyer we want the lowest price; so of course I would have liked a lower price, but it was the best price available; we shopped other VW dealers and came back to Kyle at Evan's VW because of how Kyle treated us the first time we walked into Evans VW when we began our VW hunt; Kyle's knowledge, helpfulness and friendliness impressed us {both of us are over 50 years old]. I noticed others comments about this dealership weren't so flattering. That was not our experience with our Sales contacts. Kyle Whiltshire was professional; along with his Sales Manager, Anthony Greco. We shop in very casual dress, old jeans and never felt uncomfortable. Both Kyle Whiltshire and Anthony Greco were helpful and friendly always. Ann Conrad in finance/warranty was nice and helpful as well. We purchased the Wrap Around Warranty and the exterior/interior protection because we keep our vehicles for a long time and have found it always paid off to get it on other brands- this is our first VW. Even now when we return for Service, both Kyle and Anthony are helpful and friendly. And the Service Department is super! Helpful, attentive, comfortable waiting area. We recommend Kyle Whiltshire to buy from and our experience from Service there has made us doubly glad we bought and have service performed at Evans VW. We love our Jetta-Diesal. Great mileage--- ave 44+ overall city/highway. Just put the 1st 10,000 miles on it! And the NAV system has been helpful as well. We hope this is helpful. More

From the moment I walked in to Evans M, I felt welcome, esp by Chris Hemphill, my salesman. I think I bought my Beetle that day. Each time I've been back, for change of oil, and to have a mirror fixed, esp by Chris Hemphill, my salesman. I think I bought my Beetle that day. Each time I've been back, for change of oil, and to have a mirror fixed, I could not ask for more friendly service and such a pleasant place to sit and wait. The mechanics were friendly and I didn't have to wait very long. Chris Hemphill even stopped by to say hi while I was waiting. No other dealership in the Dayton area has been so welcoming and nice to me. (I'm from a Ford family and the nice feeling is certainly missing from their showrooms, so I'm the lone VW lover in the family because of that, and also because VW's are the BEST) You can be sure, when I am ready for a new VW, I'll come back to Evans. Marsha Marquardt More

This is my second purchase from Evans. I have always found Jim to be knowledgeable about the products he sells and is always responsive to any of my requests. found Jim to be knowledgeable about the products he sells and is always responsive to any of my requests. More

I've dealt with Chris for both of my VW Jettas and will continue to go back as long as the VW cars stay as great as they are! Chris has excellent customer service and will help in any way he can to get th continue to go back as long as the VW cars stay as great as they are! Chris has excellent customer service and will help in any way he can to get the price to pretty much what I want! More

Great Experience with this dealership and with Chris hemphill. He was very helpful in our transaction, explained things fully, returned all phone calls promptly! The wait area was convenient with a play hemphill. He was very helpful in our transaction, explained things fully, returned all phone calls promptly! The wait area was convenient with a play area for small children!! Great dealership, would recommend!! More

Chris went out of his way to make sure we got the car we wanted. He searched several dealerships to get the right car. We feel we got a really good deal on this car. While we waited for our car to be detail wanted. He searched several dealerships to get the right car. We feel we got a really good deal on this car. While we waited for our car to be detailed, Chris took the time to show us some luxury cars during our wait. More

In the past, I have usually invested in used cars. Mr. Blackburn was able to demonstrate the savings involved in purchasing a new car at this time. After price checking, it seems that he was very correct Blackburn was able to demonstrate the savings involved in purchasing a new car at this time. After price checking, it seems that he was very correct and my wife and I appreciated his accuracy and experience. We feel that Mr. Blackburn is an asset to this organization. He listened and directed every step of the buying experience. There was a mark on the rear bumper which the service department was able to remove without cracking the paint and our car was ready and gleaming when we picked it up. We would highly recommend shopping at Evans Motorworks and specifically asking for Steve Blackburn. More

This dealership seemed to think they were doing me some sort of favor talking with me about the new Volkswagen Golf I was looking at. I may not have been in a business suit, but I make a very good living a sort of favor talking with me about the new Volkswagen Golf I was looking at. I may not have been in a business suit, but I make a very good living and did not appreciate being talked down to by the sales manager like this was the first time I ever negotiated to buy a car, in fact I could afford to buy many of the more expensive vehicles on their lot if I choose to and have purchased new cars 5 times in the past prior to this. I was even pre-approved for financing for just about any Volkswagen I choose to purchase. The sales staff never called me back when they promised to, and acting like I was bothering them when I went to look and test drive the vehicle. Just because I dismissed their horrible offers for my trade, $2000 less than blue book, and laughed when they asked for sticker on the new vehicle does not mean I did so because I could not pay that much. I would not pay that much in an unfair deal. When the sales manager lectured me about how trades work while still offering thousands less than blue book and wanting sticker price for the car I knew the dealership was not for me. If they simply did not want to offer me a decent price they should have just said so, not lecture me about their "volumes sales" and "market value" for trades. If they are such a high volume dealer why did they not sell a single one of the three vehicles I looked at during the 3 week period that I was dealing with them? I seldom saw other customers when I was at the dealership and never saw them actually sell a car. More