Evans Toyota - Service Center

Excellent service Chris does an excellent job of making sure the job is done correctly and is very informative with me. Will continue to use Your service department. Chris does an excellent job of making sure the job is done correctly and is very informative with me. Will continue to use Your service department. More

When I arrived I stood and waited for a couple minutes while The other Toyota dealership in Fort Wayne always washed and vacuumed my vehicle when I took it in for service. It sure was great to get back a c The other Toyota dealership in Fort Wayne always washed and vacuumed my vehicle when I took it in for service. It sure was great to get back a clean car! I really miss that. More

15000 miles service the service was faster than I was told. my only issue was the service area was a little cold. I have never had a bad experience when taking in any of the service was faster than I was told. my only issue was the service area was a little cold. I have never had a bad experience when taking in any of my vehicles. This is the 3rd vehicle that my husband & I have bought from your dealership. More

Excellent Customer Service Hello I always say that Toyota's Service Center, is what sells Toyota's! I had my tire emblem come on and so I drove my car over to Evans to be Hello I always say that Toyota's Service Center, is what sells Toyota's! I had my tire emblem come on and so I drove my car over to Evans to be evaluated without an appt. Scott, the service manager came out and immediately took my car back for an evaluation. Within 10 minutes I was advised I had run over a nail. Scott, took my car back and began working on it. Gary Cramer, the Finance Manager, whom I have worked with in the past at Evans, remembered me and asked me if I would like a cup of coffee while I waited. Gary, proceeded to make me a cup of coffee. Scott, came out and asked me if I needed a shuttle ride somewhere while my car was back in service. The friendly shuttle man gave me a ride to where I needed to be. All in all I was able to meet my responsibilities, and have my tire replaced. Exceptional customer service and a one of kind Service Center, is why I continue to purchase vehicles from Evans, and recommend Evans, to my friends, and colleagues! Thank you, Evans Toyota! More

VERY DISAPPOINTED I arranged to have a cat back system installed on my 2018 Toyota Tacoma which was advertised to give my truck an aggressive sound which is exactly wha I arranged to have a cat back system installed on my 2018 Toyota Tacoma which was advertised to give my truck an aggressive sound which is exactly what I was looking for, a little background for you, I purchased this vehicle from Evans Toyota last year along with a 2018 Toyota Highlander for my wife, we spent close to $80k with Evans. I had the catback system installed within 2 hours which was good, but when the service manager and I went out to inspect the truck, I started the truck up, and it did not sound any different than what it did before the new exhaust. The service manage inspected the truck and spoke to the service technicians and I quickly found out, the exhaust did not do what it was advertised to do. I had the new cat back exhaust pulled off and had the old exhaust put back on. This gave me another 2 hour wait which in total was 4 hours waiting in the dealership. Evans ended up charging me $140 for a system that did not do as advertised and wasted 4 hours of my wifes and my vacation day, and a waste of $140 as what did I have to show for it ? More

Great Service Dept. Always great service, courteous treatment and quick work! Every time I have come to Evan’s Toyota for service in my Avalon, everyone is so helpful. Always great service, courteous treatment and quick work! Every time I have come to Evan’s Toyota for service in my Avalon, everyone is so helpful. More

Fast, friendly Much quicker than they told us and they fixed my tonneau cover without charging me and the work they did went very well and I would recommend Much quicker than they told us and they fixed my tonneau cover without charging me and the work they did went very well and I would recommend More

Good Service I found their service as per the quality and satisfaction. I I definately recommend if you're looking for a quality service for your vehicle; visit th I found their service as per the quality and satisfaction. I I definately recommend if you're looking for a quality service for your vehicle; visit them. More

Evans Toyota: Friendly Service The people at Evans always go out of their way to make your service visit easy and quick. The employees have always been friendly and respectful on al The people at Evans always go out of their way to make your service visit easy and quick. The employees have always been friendly and respectful on all of my visits. They are good people! The waiting area is comfortable and they offer free wi-fi and refreshments while you are waiting. More

checkup for my 2019 Sienna Van Good , Quick service having 3100 miles after 3 months. Friendly people! I will be waiting for your new Venza for 2020 Thanks for the refreshments t Good , Quick service having 3100 miles after 3 months. Friendly people! I will be waiting for your new Venza for 2020 Thanks for the refreshments too. More