Evans Toyota - Service Center

Excellent service Information provided by service staff was clear and easy for me to understand. They were able to work me in when I was in need of a new battery and th Information provided by service staff was clear and easy for me to understand. They were able to work me in when I was in need of a new battery and the shuttle service was very helpful More

Unscheduled visit to pick up ordered parts. I stopped by unannounced to pick up a parts order. I was promptly greeted by Kay within seconds of arriving. His attentiveness to my arrival and orde I stopped by unannounced to pick up a parts order. I was promptly greeted by Kay within seconds of arriving. His attentiveness to my arrival and order was an indicator and hallmark of his obvious commitment to customer service and excellence on behalf of the dealership. Kay immediately projected that my inquiry and presence became paramount at the time and he was genuinely focused on providing a superior experience for me personally. His courteous and professional demeanor and commitment to service excellence make him an outstanding employee and a valuable asset to your organization. More

Oil change and check-up The people are great and super helpful! They made sure to explain things and address any concerns I had about messages displayed on the dashboard. T The people are great and super helpful! They made sure to explain things and address any concerns I had about messages displayed on the dashboard. Turned out to be no real issues, which was great to hear. Thanks for putting the customer first! More

Top-Notch Prius + Customer Care John and the service team at Evans Toyota took care of my Prius and fixed an issue created by another Toyota dealership's lackluster service departmen John and the service team at Evans Toyota took care of my Prius and fixed an issue created by another Toyota dealership's lackluster service department -- all with more respect and genuine hospitality than I've ever experienced in any car buying or car servicing process. Kudos to Evans; you've earned my loyalty! Safety concern addressed, oil change and regular maintenance, plus 100k fluid changes and an emergent o-ring / gasket issue. All of this taken care of quickly and correctly, with a level of communication I've rarely benefitted from at any dealership. More

Service Everyone was very friendly and helpful! We had running boards installed, they were ready at our appointment time and they finished in a timely fashion Everyone was very friendly and helpful! We had running boards installed, they were ready at our appointment time and they finished in a timely fashion! We were very impressed with everyone at this dealership! More

Great place to service your Toyota Best experience ever! David and Kay made this experience so excellent. Every other place told me no and they made it happen in a timely manner. Grea Best experience ever! David and Kay made this experience so excellent. Every other place told me no and they made it happen in a timely manner. Great people! Thank you! More

Excellence As a longtime, completely satisfied customer whose normal service appointments occur in April and in October, I have respect and high regard for the s As a longtime, completely satisfied customer whose normal service appointments occur in April and in October, I have respect and high regard for the service people Evans Toyota attracts and retains as employees. More

They go the extra mile Chris Robinson took the initiative to go over and beyond for me. He always helps me understand what is truly needed, and what can wait. He will also t Chris Robinson took the initiative to go over and beyond for me. He always helps me understand what is truly needed, and what can wait. He will also take an issue to upper management to get the best deal if he feels one is needed. If a part is under warranty, both he and David Cornett will make the calls to get those parts covered. I have never worked with a better team then I have with Chis, Dave and Scott House. They truly care about the customer, and I can say working with Scott for 13 plus years, I truly feel as though they are not just Toyota employees, but my friends as well. They are the reason I would continue to buy Toyota's. More

Family Whenever I bring one of our Toyota vehicles in for service I feel like part of the Toyota family. Everyone is so friendly. They care about their cli Whenever I bring one of our Toyota vehicles in for service I feel like part of the Toyota family. Everyone is so friendly. They care about their clients. More

Excellent service The service writers always provided excellent service and accommodations for my busy schedule always able to fit me in with a short notice. The commun The service writers always provided excellent service and accommodations for my busy schedule always able to fit me in with a short notice. The communication has been great even dealing with the repair. More