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Evans Toyota - Service Center

Ft. Wayne, IN

4.6
208 Reviews

208 Reviews of Evans Toyota - Service Center

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March 11, 2020

Not happy We had appointment at 9am to have our 2019 Rav 4 checked for the recall for bad engine blocks,was told it would take about 2 hours,said they would cal More

by Ray Brock
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Justin Winters
November 12, 2019

Good service Not only do you have the best sales people you also have a great service dept. I have been coming to Evans Toyota for 13 years and thru those years i More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cornett
Nov 13, 2019 -

Evans Toyota responded

Thanks for the great review! Warm Regards, The Evans Toyota Team!

November 08, 2019

11/7/19 Prius Service Service excellent & timely while at a meeting. The cost was lower than expected too. Shuttle provided to & from meeting at Grand Wayne Center very ap More

by cochran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle Van Driver - don't know his name., Chris Robinson
Nov 12, 2019 -

Evans Toyota responded

Thanks for the great review! Warm Regards, The Evans Toyota Team

November 01, 2019

Came in for oil change due to vehicle warning and tire rotation. Service indicated vehicle did not need oil change yet as it was running with synthetic oil. Tires were rotated. I mentioned I heard noise f More

by Judy2
Recommend Dealer
Yes
Employees Worked With
Justin Winters
Nov 04, 2019 -

Evans Toyota responded

Thanks for the great review! Warm Regards, The Evans Toyota Team

October 31, 2019

SERVICE EVENT on OCTOBER 29, 2019 I came in to have four tires replaced. The tires were mounted, balance and a alignment was completed in less time than what I was told. YEA!! I dea More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Winters
Nov 01, 2019 -

Evans Toyota responded

Thanks for the great review! Warm Regards, The Evans Toyota Team

October 31, 2019

After my service was completed I asked my service technician a question about my new.C-HR John Geiger took me to my vehicle and showed me what I needed to know. He could’ve just told me and let it go More

by Keith
Recommend Dealer
Yes
Employees Worked With
John Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Evans Toyota responded

Thanks for the great review! Warm Regards, The Evans Toyota Team

October 30, 2019

Good service We were promptly greeted and directed to a service writer who clarified the purpose of our visit. We waited for the vehicle's return. Pricing was appr More

by ajs
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cornett, Chris Robinson
Nov 01, 2019 -

Evans Toyota responded

Thanks for the great review! Warm Regards, The Evans Toyota Team

October 29, 2019

Top notch dealership. Service department is one of the best I've ever dealt with. Purchasing a vehicle from this dealership is a good experience, with friendly and knowledgeable staff. More

by COACHHULS
Recommend Dealer
Yes
Employees Worked With
Castille Dewells, David Cornett, Justin Winters, Jim Shlater
Nov 01, 2019 -

Evans Toyota responded

Thanks for the great review! Warm Regards, The Evans Toyota Team

October 27, 2019

Always helpful Each time I visit for preventative maintenance the service crew (especially John G) are especially helpful, kind and professional. Scheduling was easy More

by 4Runnerx3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Evans Toyota responded

Thanks for the great review! Warm Regards, The Evans Toyota Team

October 25, 2019

The service is very professional. I have appreciated the way I was treated by the sales and service employees. When I have been given a price for work and the time it takes, I can coun More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Robinson, Justin Winters
Oct 25, 2019 -

Evans Toyota responded

Thanks for the great review! Warm Regards, The Evans Toyota Team

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