208 Reviews of Evans Toyota - Service Center
Not happy We had appointment at 9am to have our 2019 Rav 4 checked for the recall for bad engine blocks,was told it would take about 2 hours,said they would cal We had appointment at 9am to have our 2019 Rav 4 checked for the recall for bad engine blocks,was told it would take about 2 hours,said they would call as soon as it was done,and at 4 pm they called and said it was done,,,I asked them why did it take so long,their answer was Jerry;whoever he is was being a dick head,,so our RAV4 got put on the back burner,putting other people ahead of us,,,,they couldn’t give me an answer why other than Jerry was being a dick head,,,,,,our Question ;was the work really done on our rav 4:::::::should we take it to another dealer to have it checked out,,,,,,,,why wasn’t we called to tell us why it was taking so long,,,,,,,,,,I just don’t like being treated like we are nobody,,,,,,,thank you and would love to get a respond from you guys,,,,,,,,,,,,,,the Brocks More
Good service Not only do you have the best sales people you also have a great service dept. I have been coming to Evans Toyota for 13 years and thru those years i Not only do you have the best sales people you also have a great service dept. I have been coming to Evans Toyota for 13 years and thru those years i have always been treated with respect. I do want to say Thank You to Dave Cornett for everything he does...always makes sure my car is serviced properly and on time . More
11/7/19 Prius Service Service excellent & timely while at a meeting. The cost was lower than expected too. Shuttle provided to & from meeting at Grand Wayne Center very ap Service excellent & timely while at a meeting. The cost was lower than expected too. Shuttle provided to & from meeting at Grand Wayne Center very appreciated. More
Came in for oil change due to vehicle warning and tire rotation. Service indicated vehicle did not need oil change yet as it was running with synthetic oil. Tires were rotated. I mentioned I heard noise f rotation. Service indicated vehicle did not need oil change yet as it was running with synthetic oil. Tires were rotated. I mentioned I heard noise from left front. Service writer rated car before and after the tire rotation. He believed noise moved with the tire and after driving I agree. Tires are ready for change so will get new tires and make sure that fixes the noise issue. Quick service with excellent communication with the service writer. More
SERVICE EVENT on OCTOBER 29, 2019 I came in to have four tires replaced. The tires were mounted, balance and a alignment was completed in less time than what I was told. YEA!! I dea I came in to have four tires replaced. The tires were mounted, balance and a alignment was completed in less time than what I was told. YEA!! I dealt with service, specifically with Justin Winters. He even helped me up from the very low (but comfortable) lounge chair!! More
After my service was completed I asked my service technician a question about my new.C-HR John Geiger took me to my vehicle and showed me what I needed to know. He could’ve just told me and let it go technician a question about my new.C-HR John Geiger took me to my vehicle and showed me what I needed to know. He could’ve just told me and let it go He went the extra step that he didn’t have to do.when I return I’ll always ask for mr. Geiger More
Good service We were promptly greeted and directed to a service writer who clarified the purpose of our visit. We waited for the vehicle's return. Pricing was appr We were promptly greeted and directed to a service writer who clarified the purpose of our visit. We waited for the vehicle's return. Pricing was appropriate to the service provided. A good experience. More
Top notch dealership. Service department is one of the best I've ever dealt with. Purchasing a vehicle from this dealership is a good experience, with friendly and knowledgeable staff. best I've ever dealt with. Purchasing a vehicle from this dealership is a good experience, with friendly and knowledgeable staff. More
Always helpful Each time I visit for preventative maintenance the service crew (especially John G) are especially helpful, kind and professional. Scheduling was easy Each time I visit for preventative maintenance the service crew (especially John G) are especially helpful, kind and professional. Scheduling was easy and fast with a live person. More
The service is very professional. I have appreciated the way I was treated by the sales and service employees. When I have been given a price for work and the time it takes, I can coun I have appreciated the way I was treated by the sales and service employees. When I have been given a price for work and the time it takes, I can count on it. More