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208 Reviews of Evans Toyota - Service Center
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April 05, 2019
A Day Well Spent David Cornett has always been very helpful and is very good at what he does. Kevin Moriarty has been a good addition to you staff. David Cornett has always been very helpful and is very good at what he does. Kevin Moriarty has been a good addition to you staff. More
by Kat04
Employees Worked With
Gary - Finance, David Cornett, Kevin Moriarty
Helpful April 05, 2019
They were helpful and respectful. We were treated with respect and our questions were answered promptly. The customer service waiting area is comfortable and we appreciate the refreshm We were treated with respect and our questions were answered promptly. The customer service waiting area is comfortable and we appreciate the refreshments that are available. More
by HappyCouple
Employees Worked With
February 25, 2019
Dave is the one you want. Beware of Scott/Lenny. I’ve seen people come and go at Evan’s service department. Dave is the best. He is the one I trust to take care of all our Toyota’s. Some new younger I’ve seen people come and go at Evan’s service department. Dave is the best. He is the one I trust to take care of all our Toyota’s. Some new younger people seem nice too. Not a fan of Scott or Lenny. I don’t trust them. They will have their people test drive your vehicle without your knowledge. It is supposedly to check the vehicle which is understandable if there was a reported problem. Not for a newer vehicle with no problem brought in for regular service. Quite shocking to see your vehicle “flying” down the highway while coming back from breakfast. I suspect they are trying to find other things wrong to suggest more service. I used to work at a dealership myself so I know how it works. Most techs will drive your vehicles hard. Not a fan of this technique but I’m sure this helps some suggestions of additional work. Some may be needed. I gave Scott and Lenny two years to simply apologize for their actions/procedures that upset me. Just excuses and lies which is disappointing. Customer service has apologized but they are not the individuals who have offended. BTW, Fort Wayne Toyota does NOT take your vehicle out for a highway test for an oil change unless you reported a problem for them to check. I do think they have a very good service department and like the dealership overall. Just would like to see them require all their employees to act in a professional honest manner and ultimately put the customers first. I think Rick Evans knows and practices this. I’m just not sure Lenny and Scott do... That is why I highly recommend Dave! Jason is very helpful in parts. More
by Could be great
January 23, 2019
Long time happy customer I have been coming to Evans for over 20 years. The great service and friendly faces keep me coming back. I work with David Cornett in service and he I have been coming to Evans for over 20 years. The great service and friendly faces keep me coming back. I work with David Cornett in service and he always takes great care of me. Thank you More
by OG Fort Wayne timer
Employees Worked With
David Cornett
November 13, 2018
Service Left 2 messages, he was on phone! Never called back. Call was emergency. I cursed you for 20 yrs! Will never recommend this place ever Left 2 messages, he was on phone! Never called back. Call was emergency. I cursed you for 20 yrs! Will never recommend this place ever More
by Mholland
Employees Worked With
October 03, 2018
Super Awesome Team and Service Justin and his team rocks! Awesome service every time! Professional, friendly & great at what they do! Ted the courtesy driver is awesome too! 50 ??‘ Justin and his team rocks! Awesome service every time! Professional, friendly & great at what they do! Ted the courtesy driver is awesome too! 50 ??‘s More
by Alabama Girl
Employees Worked With
Other Employees :
There are a few more but I am not sure of theer names! Entire service team is awesome!
September 16, 2018
Stellar personal service I have relied on Dave to come through on last minute rental needs for many years. I operate a small business in Fort Wayne and I feel that I have a pa I have relied on Dave to come through on last minute rental needs for many years. I operate a small business in Fort Wayne and I feel that I have a partner who I can rely on for my car rental needs. Dave always comes through for me!! More
by Svorderman
Employees Worked With
Dave Renner
September 13, 2018
Car Reantal My best experience ever of renting cars. Very friendly, always explains the controls and options on the car and makes renting a car easy. Will continu My best experience ever of renting cars. Very friendly, always explains the controls and options on the car and makes renting a car easy. Will continue to rent from Evans because of DAVE. More
by Chris
Employees Worked With
Dave Renner
September 13, 2018
Rental I've rented from several places over the years and Dave at Evans has been the BEST. Always a nice car, always explains the workings of the car instead I've rented from several places over the years and Dave at Evans has been the BEST. Always a nice car, always explains the workings of the car instead of just handing you the keys. More
by Likes Evan's Toyota
Employees Worked With
Dave Renner
September 04, 2018
Friendly and professional Been renting cars there through Dave Renner for 3 years now and every time it’s a smooth and easy process. Dave is extremely friendly and professional Been renting cars there through Dave Renner for 3 years now and every time it’s a smooth and easy process. Dave is extremely friendly and professional and tries to accommodate all my needs. Would highly recommend Evans Toyota!!! More
by Carguy
Employees Worked With
Dave Renner
