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Evans Toyota - Service Center

Ft. Wayne, IN

4.6
208 Reviews

208 Reviews of Evans Toyota - Service Center

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July 17, 2019

Friendly, knowledgeable, efficient Service Staff In addition to the friendly, knowledgeable, efficient staff, the service department provides a comfortable lounge for customers who want to wait for t More

by yar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
Jul 23, 2019 -

Evans Toyota responded

Thanks for the great review! Warm Regards, The Evans Toyota Team

July 16, 2019

great service Dave took care of everything promptly and kept me informed. Daryl, the shuttle driver, does an excellent job and I appreciate that he picks me up asa More

by happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daryl, shuttle driver, David Cornett
Jul 23, 2019 -

Evans Toyota responded

Thanks for the great review! Warm Regards, The Evans Toyota Team

July 14, 2019

10/10 Recommend Kind staff who are helpful and take the extra time to explain things or chat. I keep coming back and will continue to do so. More

by EB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
Jul 16, 2019 -

Evans Toyota responded

Thanks for the great review! Warm Regards, The Evans Toyota Team

July 12, 2019

Avalon4 We have been a customer for many years-purchasing and having our cars serviced at Evans. The staff all around is wonderful. I would recommend this d More

by Avalon4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Croghan-Service
Jul 16, 2019 -

Evans Toyota responded

Thanks for the great review! Warm Regards, The Evans Toyota Team

July 11, 2019

Pain free Quick and reliable fast and friendly easy in and out hassle free and convenient trustworthy and professional,personal service and they understand wha More

by Iuhunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Evans Toyota responded

Thanks for the great review! Warm Regards, The Evans Toyota Team

July 10, 2019

Needed a tire, got a tire. We went in on a Friday, and they didn't have the tire in stock. They ordered it and in came in on Monday. The tire was changed Tuesday. More

by JHRav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Evans Toyota responded

Thanks for the great review! Warm Regards, The Evans Toyota Team

July 06, 2019

Pleasant visit No one likes to spend time sitting in the waiting room waiting on their car to be fixed or serviced as we all feel time would be better spent elsewher More

by sbartolin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen
Jul 08, 2019 -

Evans Toyota responded

Thanks for the great review! Warm Regards, The Evans Toyota Team

Jul 16, 2019 -

Evans Toyota responded

Thanks for the great review! Warm Regards, The Evans Toyota Team

July 05, 2019

Excellent communication.. Pleasant waiting area. Timing committed accurate. Service representative made me feel totally comfortable. The communication with the other customers was thorough and time More

by AppreciateReggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Croghan
Jul 08, 2019 -

Evans Toyota responded

Thanks for the great review! Warm Regards, The Evans Toyota Team

July 03, 2019

Met me in the parking lot As I pulled into the parking lot, two service employees were walking across the lot toward the building. They stopped at my car and asked if I was in More

by bsullens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn’t catch his name, but the guy who met me at my car is the one who worked on my car. Kudos for his excellent customer service. , Justin Winters
Jul 08, 2019 -

Evans Toyota responded

Thanks for the great review! Warm Regards, The Evans Toyota Team

July 03, 2019

Tundra - 18,000 mile oil change, soft ware updates Very good service and people there at Evans Toyota. Go on line and schedule your appointment. Drop off the vehicle. You receive a phone call when it More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Evans Toyota responded

Thanks for the great review! Warm Regards, The Evans Toyota Team

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