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Evans Toyota
Ft. Wayne, IN
529 Reviews
Our family roots in the Fort Wayne area run deep. We first opened our doors all the way back in 1955, and we love what we do. We are still a family owned business and now our second generation has taken over. This family is still very involved in the day-to-day operation. In fact, if you ever have a problem that we aren’t taking care of properly, you can use one of our two red phones and get a direct line to our owner’s cellphone. That’s how confident we are in our level of customer service.
Our dealership is a full service dealership. Not only can we get you into a great car, but we can also give you the Toyota service or maintenance that you need. In addition to that, we provide rentals with over 90 cars available, and we provide insurance through Safeco and Progressive, which means we can provide any type of insurance you need. We are your comprehensive dealership and with our convenient location in Fort Wayne we can serve all the surrounding areas including New Haven, Columbia City, Auburn, Warsaw, Garrett, Decatur, and more!
At Evans Toyota we have a complete line-up of the latest Toyota vehicles. If you are looking for a new Toyota, then you have come to the right place. We have countrywide favorites like the Camry, Corolla, and RAV4, and we also have local staples like the Toyota Tundra and Tacoma. Whether you need a truck, car, SUV, or crossover, you can trust in our inventory to have the options that you need. Browse everything that we have in stock online, or come to see us in person. You can also take advantage of our college and military rebate programs.
In addition to our new inventory, we also have an extensive used inventory that includes a variety of vehicles from various manufacturers. Whether you are looking for a used Toyota or something else entirely, the team at Evans Toyota can help. Just like our new inventory, you can browse our entire used inventory right online. If you are thinking about trading in a vehicle, then we can help with
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 529 reviews
October 15, 2022
Went to Evans Toyota for routine oil change and maintenance. Dealt with John who was awesome. Tech was efficient getting the work done. Well done Evans Toyota Service Center Team! maintenance. Dealt with John who was awesome. Tech was efficient getting the work done. Well done Evans Toyota Service Center Team! More
by MJ
Employees Worked With
October 07, 2022
I came in for an oil change for the first time since driving my vehicle from CA three days previously. Jeremy the sales associate came to me in the waiting room and blamed the previous people who did my driving my vehicle from CA three days previously. Jeremy the sales associate came to me in the waiting room and blamed the previous people who did my oil change for putting on my oil cap too tight (I have no way to prove that.) he informed me I would be paying $40 for a new cap and that they wouldn’t take responsibility for it since it wasn’t them who serviced the car last. I said why should I be the one who is responsible for it?? He said, “Well, or we could just NOT do the oil change” after I had already been waiting an hour. He said to contact the previous service department in CA to ask them for a refund. Also, I was charged $45 instead of $40 on the invoice. This is the worst customer service I have ever received. Lexus and Toyota should be embarrassed. Oh, that’s right…but they won’t be because Jeremy informed me that there’s no corporate to contact; each dealership is independently owned. Isn’t Jeremy a peach? More
by K Murphy
Employees Worked With
Jeremy
September 30, 2022
The service agents are always Friendly, efficient and professional. Work is done on time and at projected cost. Amazing staff, I have been a customer for 30+ years, will not go anywhere else. professional. Work is done on time and at projected cost. Amazing staff, I have been a customer for 30+ years, will not go anywhere else. More
by Zentdds
Employees Worked With
Justin Winters
August 25, 2022
John is always great to work with. He is friendly and always willing to help any way he can! I would highly recommend him and Evans Toyota service! He is friendly and always willing to help any way he can! I would highly recommend him and Evans Toyota service! More
by Aeottinger
July 19, 2022
Fast, honest, personable, and patient. I always feel they have my best interests at heart. I always feel they have my best interests at heart. More
by jwricheson
Employees Worked With
June 18, 2022
Quick and courteous service with convenient shuttle to and from anywhere in Fort Wayne. Will continue to take my cars there. and from anywhere in Fort Wayne. Will continue to take my cars there. More
by meriwether1981
June 14, 2022
As usual, the work they did was great. The real star of my visit, however, was Sam Harshbarger. He walked me through all the service items they were going to perform on my Yaris. He took t The real star of my visit, however, was Sam Harshbarger. He walked me through all the service items they were going to perform on my Yaris. He took the time to listen to my concerns about moving to Texas and continuing my service at a Toyota dealership. I felt like I was his only customer at the moment. I felt that he genuinely cared about me, my vehicle, and my move. If I was planning to remain in Fort Wayne, I would want Sam to handle my service visits exclusively going forward. He is absolutely awesome, and the management at Evans should recognize his excellence. If other customers feel as comfortable with him as I do, he will be a key to the continued success of the Evans Toyota service department. Thank you, Sam. I'll miss Evans Toyota when I move. I will count myself lucky if I am able to find someone like Sam when I get to Dallas. More
by barry.sullens
Employees Worked With
Sam Harshbarger
June 07, 2022
Arrived early. Service personnel was courteous and helpful. Discussed what needed to be done. Car was ready on time. Check out was quick snd efficient. Will return Service personnel was courteous and helpful. Discussed what needed to be done. Car was ready on time. Check out was quick snd efficient. Will return to this dealer at the next opportunity. More
by wlgros
Employees Worked With
Justin Winters
May 25, 2022
Everyone at Evans Toyota has made us feel right at home. Every step of the service process was trouble free. All my experiences with Evans has been a positive one. I would do it all again for sure. Every step of the service process was trouble free. All my experiences with Evans has been a positive one. I would do it all again for sure. More
by Jody.fee
