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Evans Toyota
Ft. Wayne, IN
530 Reviews
Our family roots in the Fort Wayne area run deep. We first opened our doors all the way back in 1955, and we love what we do. We are still a family owned business and now our second generation has taken over. This family is still very involved in the day-to-day operation. In fact, if you ever have a problem that we aren’t taking care of properly, you can use one of our two red phones and get a direct line to our owner’s cellphone. That’s how confident we are in our level of customer service.
Our dealership is a full service dealership. Not only can we get you into a great car, but we can also give you the Toyota service or maintenance that you need. In addition to that, we provide rentals with over 90 cars available, and we provide insurance through Safeco and Progressive, which means we can provide any type of insurance you need. We are your comprehensive dealership and with our convenient location in Fort Wayne we can serve all the surrounding areas including New Haven, Columbia City, Auburn, Warsaw, Garrett, Decatur, and more!
At Evans Toyota we have a complete line-up of the latest Toyota vehicles. If you are looking for a new Toyota, then you have come to the right place. We have countrywide favorites like the Camry, Corolla, and RAV4, and we also have local staples like the Toyota Tundra and Tacoma. Whether you need a truck, car, SUV, or crossover, you can trust in our inventory to have the options that you need. Browse everything that we have in stock online, or come to see us in person. You can also take advantage of our college and military rebate programs.
In addition to our new inventory, we also have an extensive used inventory that includes a variety of vehicles from various manufacturers. Whether you are looking for a used Toyota or something else entirely, the team at Evans Toyota can help. Just like our new inventory, you can browse our entire used inventory right online. If you are thinking about trading in a vehicle, then we can help with
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 530 reviews
August 27, 2019
Excellent service Chris does an excellent job of making sure the job is done correctly and is very informative with me. Will continue to use Your service department. Chris does an excellent job of making sure the job is done correctly and is very informative with me. Will continue to use Your service department. More
by Tom daley
Employees Worked With
Chris Robinson
August 27, 2019
When I arrived I stood and waited for a couple minutes while The other Toyota dealership in Fort Wayne always washed and vacuumed my vehicle when I took it in for service. It sure was great to get back a c The other Toyota dealership in Fort Wayne always washed and vacuumed my vehicle when I took it in for service. It sure was great to get back a clean car! I really miss that. More
by Nettie
Employees Worked With
I don’t know who helped me.
August 25, 2019
15000 miles service the service was faster than I was told. my only issue was the service area was a little cold. I have never had a bad experience when taking in any of the service was faster than I was told. my only issue was the service area was a little cold. I have never had a bad experience when taking in any of my vehicles. This is the 3rd vehicle that my husband & I have bought from your dealership. More
by Mary
August 25, 2019
Excellent Customer Service Hello I always say that Toyota's Service Center, is what sells Toyota's! I had my tire emblem come on and so I drove my car over to Evans to be Hello I always say that Toyota's Service Center, is what sells Toyota's! I had my tire emblem come on and so I drove my car over to Evans to be evaluated without an appt. Scott, the service manager came out and immediately took my car back for an evaluation. Within 10 minutes I was advised I had run over a nail. Scott, took my car back and began working on it. Gary Cramer, the Finance Manager, whom I have worked with in the past at Evans, remembered me and asked me if I would like a cup of coffee while I waited. Gary, proceeded to make me a cup of coffee. Scott, came out and asked me if I needed a shuttle ride somewhere while my car was back in service. The friendly shuttle man gave me a ride to where I needed to be. All in all I was able to meet my responsibilities, and have my tire replaced. Exceptional customer service and a one of kind Service Center, is why I continue to purchase vehicles from Evans, and recommend Evans, to my friends, and colleagues! Thank you, Evans Toyota! More
by Rebecca
August 22, 2019
Review r I feel i should have received more for my trade in, I think they unrated the Ford Focus I traded in. It had no mechanical issues at all I feel i should have received more for my trade in, I think they unrated the Ford Focus I traded in. It had no mechanical issues at all More
by Profile
August 22, 2019
Excellent first time Toyota purchase experience. Andrew Bradshaw, and Simon Burk were very professional, knowledgeable, and personable. We have been Honda customers for 18+ years, and we bought a Hig Andrew Bradshaw, and Simon Burk were very professional, knowledgeable, and personable. We have been Honda customers for 18+ years, and we bought a Highlander due to the excellent experience we had with Andrew and Simon. More
by Allison1989!1
Employees Worked With
Andrew Bradshaw, Josh Feichter, Simon Burk
August 22, 2019
Best on Fort Wayne!! Andrew Bradshaw (sales) made this purchasing experience very quick and easy! Much thanks! My daughter has a brand new Rav4 and is ear to ear smiles Andrew Bradshaw (sales) made this purchasing experience very quick and easy! Much thanks! My daughter has a brand new Rav4 and is ear to ear smiles! More
by AlexRav4
August 20, 2019
Caring people In shopping for a new vehicle alone for the first time I found everyone at this dealership to very helpful and caring in my situation! Wanting me to m In shopping for a new vehicle alone for the first time I found everyone at this dealership to very helpful and caring in my situation! Wanting me to make the best choices for me! More
by kfpr58
August 20, 2019
VERY DISAPPOINTED I arranged to have a cat back system installed on my 2018 Toyota Tacoma which was advertised to give my truck an aggressive sound which is exactly wha I arranged to have a cat back system installed on my 2018 Toyota Tacoma which was advertised to give my truck an aggressive sound which is exactly what I was looking for, a little background for you, I purchased this vehicle from Evans Toyota last year along with a 2018 Toyota Highlander for my wife, we spent close to $80k with Evans. I had the catback system installed within 2 hours which was good, but when the service manager and I went out to inspect the truck, I started the truck up, and it did not sound any different than what it did before the new exhaust. The service manage inspected the truck and spoke to the service technicians and I quickly found out, the exhaust did not do what it was advertised to do. I had the new cat back exhaust pulled off and had the old exhaust put back on. This gave me another 2 hour wait which in total was 4 hours waiting in the dealership. Evans ended up charging me $140 for a system that did not do as advertised and wasted 4 hours of my wifes and my vacation day, and a waste of $140 as what did I have to show for it ? More
by Jeff B.
Employees Worked With
August 17, 2019
Pleasant and proffesional I really appreciated the professional no bull transaction from my sales rep Brandon Mainz he had patience an determination in finding me exactly the n I really appreciated the professional no bull transaction from my sales rep Brandon Mainz he had patience an determination in finding me exactly the new vehicle that I was looking for at a price that was better than expected.I would like to commend entire Evans staff for putting me in a top quality Toyota truck. More
by SKIPHIL
Employees Worked With
Brandon Mainz
