Evans Toyota

My 17 year old daughter bought her second car at Evans. We had a set cash budget, and the car she wanted is now hers, less than 24 hours after contact was made! She left with it for the price she wanted, a We had a set cash budget, and the car she wanted is now hers, less than 24 hours after contact was made! She left with it for the price she wanted, and is extremely happy. I started the process for her by connecting to Evans through the website. I was messaged within no time at all (via preferred method of contact) by Joe Villegas. He was very professional and eager to help. I immediately let him know that I wouldn't be coming into the dealership until we worked out the numbers to my satisfaction. This is NOT how it's done, but it's how I do it, and he was very understanding. He answered all of my questions honestly and efficiently. Joe dealt with his managers (who were probably asking why this customer was not at the store!) and with me for almost an entire day until I was happy with the numbers. We agreed to an appointment time the following day, with the understanding that if the vehicle was as expected, we had a deal! Joe was ready for us when we arrived, with the vehicle warmed up and ready to go. He was extremely patient as my daughter and I went over it several times and discussed things, all in 8 degree weather! On the test drive, he let me talk my daughter through the features and the pros/cons of the vehicle, at my request. He let us drive the route we needed to drive to make sure my daughter liked the car...every salesperson has a standard loop they typically have you follow. He was extremely patient despite it being a busy Saturday afternoon. Joe answered all of her questions, as well as mine. If he didn't know something, he found the answer, he didn't talk around things. There was one unexpected surprise with the vehicle, which he was 100% unaware of, but he immediately took it to his manager and we worked out a solution. Mike Smeltzley, the Sales Manager, was very professional and went out of his way to make sure both my daughter and I were confident about her purchase. Mike and Joe were aware that it was my daughter who was deciding on, and also paying for her car, despite me having done the initial negotiations. Even though she's only 17, Mike and Joe treated my daughter as an equal, and treated her with respect. They were both very patient with her, and absolutely took the time to make sure she was certain about this purchase, even after I was saying "write the check already!" The numbers presented when we arrived were exactly as discussed. No hidden fees, no games, and further concessions were made that more than made up for the one "con" we discovered about the vehicle. Chris Jasso handled her paperwork and took her payment. Even though there was no financing involved, Chris took his time with my daughter and made sure she knew what each purchase document meant. Joe then took us to meet the service team, and they were very kind and competent. They made sure we understood the service contract, and let us know they were there to help. The car was delivered efficiently by Joe, truly clean (this doesn't happen everywhere) and he understood and respected that as "car people" we didn't need or want the typical (sometimes lengthy, and we were in a hurry) "delivery" filled with explanations of every feature — although he would've undoubtedly gladly gone through it all patiently and in detail. Let me finish by saying, I'm not an easy person to deal with ever...let alone when I'm spending money, or watching my kid spend her money! I'm an even bigger pain when buying a vehicle! I've purchased a LOT of them. I also spent many years married to a car salesman, and have many friends and acquaintances in the automotive sales field. This means I'm very familiar with both sides of the process, and I have zero patience for common sales tactics, persuasion, or big egos. I know what I want, I know what I will pay, and I don't come into the dealership until the deal is essentially already done. This goes against everything the salesperson is trained to do. None of this was an issue at Evans. Fantastic experience, and we can't recommend Evans or Joe Villegas enough! More

Great Experience Russell was flexible, polite, professional, & up front. We were given a fair price, & he didn't push us into anything. I would refer anybody to go s Russell was flexible, polite, professional, & up front. We were given a fair price, & he didn't push us into anything. I would refer anybody to go see him for their next vehicle. More

REWARDING ENCOUNTER!! Best sales person I have ever dealt with! Made the whole process painless and worry free! Matt was top notch and very friendly. Highly recommend! Best sales person I have ever dealt with! Made the whole process painless and worry free! Matt was top notch and very friendly. Highly recommend! More

Had a great visit and received excellent service!! We really appreciated the detailed explanation of the vehicle capabilities and safety features. Was a hassle free car buying process really appreciated the detailed explanation of the vehicle capabilities and safety features. Was a hassle free car buying process More

Best sales person I've ever had. Knows his stuff. Makes car buying easy. Service department is fantastic. Everyone at Evan's toyota is wonderful. car buying easy. Service department is fantastic. Everyone at Evan's toyota is wonderful. More

Good service Not only do you have the best sales people you also have a great service dept. I have been coming to Evans Toyota for 13 years and thru those years i Not only do you have the best sales people you also have a great service dept. I have been coming to Evans Toyota for 13 years and thru those years i have always been treated with respect. I do want to say Thank You to Dave Cornett for everything he does...always makes sure my car is serviced properly and on time . More

Buying car Evans Toyota dealership is the best . Everyone that works there is so nice and helpfull . I went on line to look at Rav4's because that is what i have Evans Toyota dealership is the best . Everyone that works there is so nice and helpfull . I went on line to look at Rav4's because that is what i have now. Went in and got set up with Castille Dewells ,he is a very good salesperson,he listened to me and helped me get what I wanted,he went above and beyond for me, as far as I am concerened he got me a very good deal, and i am very very happy. More

Matt was great. I felt he really worked hard for me to get the best deal! He made sure I was taken care of the whole time. I would recommend Matt to my friends and family. get the best deal! He made sure I was taken care of the whole time. I would recommend Matt to my friends and family. More

Evans Toyota was a pleasant experience. I was on short notice to make a vehicle change. My sales person was helpful, finance found me a great rate and the warranty that worked. I would recommend Evans notice to make a vehicle change. My sales person was helpful, finance found me a great rate and the warranty that worked. I would recommend Evans Toyota. More

11/7/19 Prius Service Service excellent & timely while at a meeting. The cost was lower than expected too. Shuttle provided to & from meeting at Grand Wayne Center very ap Service excellent & timely while at a meeting. The cost was lower than expected too. Shuttle provided to & from meeting at Grand Wayne Center very appreciated. More