
European Auto Expo
Lodi, NJ
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I would just like to take the time to thank European Auto Expo for a wonderful job and great selection of cars they have. I had a great experience working one on one with Rich and then later down the line w Expo for a wonderful job and great selection of cars they have. I had a great experience working one on one with Rich and then later down the line with Lenny. The service, kindness and hospitality was great. They didn’t force anything on me. They sat down with me and broke it down step by step so I could understand everything. Rich was an amazing salesman. He followed through with the deal that was promised and followed up to make sure I had all the proper papers so when we picked up the car it was ready to go. Rich even called after to check up on me and the car. Everyone in the store was nice to work with. When it came to financing, Lenny was a great help. He worked with me one on one to show a breakdown of what was going on. Both these gentlemen were a pleasure working with, I would highly recommend them for efficient, fast, and guaranteed work. More
Arizona Buyer: My experience with European Auto Expo Arizona Buyer: My experience with European Auto Expo was a great one. I worked with Luis to get the deal done and he was professional and diligent Arizona Buyer: My experience with European Auto Expo was a great one. I worked with Luis to get the deal done and he was professional and diligent in working with me. I would recommend Luis and his dealership to anyone across the country. More
The car I wanted was a BMW 3-series. Looked all over for the right Car and right price. European Auto expo made it happen. Not only I got the car I wanted, but their service and friendly environment made th the right Car and right price. European Auto expo made it happen. Not only I got the car I wanted, but their service and friendly environment made the process easy. Thanks Louis and Lenny. I love my car More
This is a classic bait and switch operation. They have 2 cars I was looking for listed on various sites (their own and aggregators). I went to the dealership and neither was available (Listed at $21K). Th cars I was looking for listed on various sites (their own and aggregators). I went to the dealership and neither was available (Listed at $21K). The first guy I spoke to did not mention the cars were not available. He went straight to 3 other cars that were $3K-$8K More expensive. After some discussion I was told I could get a good deal on these cars; that they were going to lower the price on one(Originally $25K). They came back with projected monthly payments, factoring in a "lower" price and a trade in valued at $2500. Doing some quick math, it was apparent that they had actually raised the price to $33K. (I accounted for tax, interest rate and some fees). They RAISED THE PRICE. Someone that is not as quick could easily be duped. I would not at all recommend doing business with these guys. I met with 3 people there. They ALL LIED; each stated that the originally vehicle I went in to buy was sold on a different day. I hate seeing people taken advantage of so be sure to understand what your payments will be and what you're buying before going to a dealer. Also, don't be afraid to walk away; you can ALWAYS find another car. More
The guys were absolutely wonderful! I had such a great experience the minute I walked in the door. They were very friendly and helped me make a decision. Especially Moh, he was very patient and sat with m experience the minute I walked in the door. They were very friendly and helped me make a decision. Especially Moh, he was very patient and sat with me to describe all the details about the vehicles I was interested in. Service was quick, and the process was very easy unlike at other car dealerships where it just takes half of your day. I would highly recommend this place because of the variety of cars available and the extremely nice staff. Thanks for your help Moh. More
Moh is a flat out liar. They will bait and switch you. They will steal your money and they have zero concern for you. They are out for themselves. Any busy that will lie to get clients in the door shoul They will steal your money and they have zero concern for you. They are out for themselves. Any busy that will lie to get clients in the door should be put out of business. Throw ethics out the window with this company, they will pull the wool over the eyes of any unsuspecting buyer. More
I saw this dealership online, and I went to check this place out. Originally I read the reviews online and saw these guys are nothing more but crooks, but I went to see them anyway to experience it for my place out. Originally I read the reviews online and saw these guys are nothing more but crooks, but I went to see them anyway to experience it for myself. When I got there, the Salesman Louis was pretty easy and helpful. He took my license and let us take the car for a test drive. However, once I came back and I asked him for the numbers and the other gentlemen came out (Mo). He was very cheeky, and just didn't want to talk about the prices. I asked him specifically what kind of fees can I expect besides the price of the car. He said there is nothing more than the price. I offered him one thousand less than the price of the car advertised in cash. He declined because there is so called Dealer Preparation Fee:875 Documentation Fee:375 Even though I don't plan on registering the car here and I'm out of state buyer, he refused and he wouldn't budge! More
As i was searching for a used Mercedes Benz S-550 on cars.com. I noticed this dealer because they had really amazing prices. I am currently located in Manhatten New York. Due to me being very busy in cars.com. I noticed this dealer because they had really amazing prices. I am currently located in Manhatten New York. Due to me being very busy in my office, most of the work was done through the phone. Which helped me out a lot. As soon as i walked into the dealer i felt like i was home. I am now driving one of the top of the line vehicles out with a very low interest rate even though my credit was not so good. I strongly recommend EUROPEAN AUTO EXPO to anyone that is looking for a used vehicle. Once again thank you so much. I Will be doing business again!!!!!!!!!! More
I purchased a BMW from this dealership and initially had a good experience. However, as soon as I handed over the check, everything changed. After one week of owning the car, I had five service issues (chec a good experience. However, as soon as I handed over the check, everything changed. After one week of owning the car, I had five service issues (check engine light, vehicle check light, replaced transfer case, replaced taillight, and replaced halo light). Please keep in mind the car had a great autocheck and carfax history. I reached out to the dealership to have these repairs paid for but they out rightly refused. After several more calls, they finally accepted to pay for the check engine light and replacement of two bulbs. I drove 2 hours to NJ expecting the repairs to be completed the same day. I arrived to find out they would need 4 business days and would not be able to offer me a loaner car. Even though they had almost a week, when I picked up my car, only the check engine light had been fixed. The dealership offered no apology for failing to do what they promises, instead they told me a light bulb was $5 and I was overreacting- I ended up paying almost $200 to replace the front halo light alone. I faxed a copy of my receipt to dealership and asked for a refund since they should have fixed it- I have not heard anything back. Finally, almost 40 days after the purchase of the vehicle, I am still waiting for my permanent registration and license plates to arrive. The dealership has been unable to submit simple forms in a timely manner to the PA motor vehicle department. For the past week, I have been calling in the hopes of resolving the issue but no one is able to give me a solid answer. I even asked for a refund of my registration fee & tax and offered to go to the Motor Vehicle to register the car myself. They refused and ensured me that they would be able to do it. If you are considering doing business with this dealer, I plead with you to reconsider. The past 40 days have been filled with stress and anxiety. I have even taken time off work because of all the problems with this dealer. It's just not worth it.I have filed a formal complaint with the Better Business Bureau and I am waiting a resoltion- There have been 10 complaints failed against this dealership in the past 12 months FYI. More