European Auto Expo
Lodi, NJ
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Reason for Visit: Sales (Used) I recommend this Reason for Visit: Sales (Used) I recommend this dealer: No My Review of European Auto Expo: dealer play game with customers i live in ct and i Reason for Visit: Sales (Used) I recommend this dealer: No My Review of European Auto Expo: dealer play game with customers i live in ct and i was traveling all the way no NJ to buy the car even with out see it or test drive after all the insurance done and the loan completed i called the dealer telling them in on my way down to pick up the car and the dealer told me they had deposit in the car how can you sell a sold car to somebody else? dealer staff really bad and no way in the life i would buy a car from them again lies and theifs that's what they are they should shut down this place More
I went to check out a few Infiniti M35's on their lot. A salesman named David/Danny or something similar, I can't remember his name because he never introduced himself or shook my hand (unprofessional), "as salesman named David/Danny or something similar, I can't remember his name because he never introduced himself or shook my hand (unprofessional), "assisted" me. He was too busy on his phone text and IM'n. Let just call him a "key-fetcher". The first M35x one was dirty on the inside with pet/human hair and dried up spilled drink. And to top it off, when he got me the keys, the car wouldn't start. On to the next vehicle. The second M35x, was cleaner, the color combination I was looking for. He tells me a price of $21,900. I ask for the keys, thoroughly inspect the vehicle, and test drive it. I like it. I get inside the office to discuss the price, and he changes it on me. Now it's $23,995!, because that's what's on the website. Rookie mistake? I say OK, lets bring that down closer to the original price and we have a deal. I tell him what I want to pay, he agrees and starts tallying up the "fees". Fees to expect: Dealer Preparation Fee $795 Documentation Fee $395 DMV Fee $195 DPF? I told him I'm not paying him $795 to pay an undocumented worker $5 to wash and wax the car. He says he has to speak to his manager. He gets his manager, which looks like another salesman. He erases the number the kid wrote and puts a new (higher)number. We go back and forth and I walk out since I had to get back to work. A few days later, I get a call back from the "manager" to come back and to talk some more. So I do return, ready to deal. As soon as I sit down and start talking about prices the kid goes and gets another manager. This time an older gentleman, he inflates the price from $22,995 that me and the kid agreed upon to over $25K. He tells me that he will only let me buy the car if I get their Extended Warranty through a third-party. I tell him I don't need their warranty, the car is already covered and I will extend it with Infiniti myself. Then he tells me I can't buy the car without the $1,800 warranty add on. Fees: DPF $795 Doc Fee $395 DMV $195 Extended Warranty from third party $1,800. Over $3,000 in fees, that's not including taxes on the vehicle. This is for informational purpose and to prepare whoever dares go to this dealership for the shock. Also, this review is for the location in Lodi, on RT46 which is the same dealership. More
I was looking for a nice preo-owned bmw for my daughter when I cam across European Auto Expo. It seemed like a really nice professional place, with great cars at a great price through the internet. I calle when I cam across European Auto Expo. It seemed like a really nice professional place, with great cars at a great price through the internet. I called up and asked the dealer about the car that I was intrested in. He gave me some great figures over the phone, but when I got there, it was like he completeley lied. There was so many hidden Fees and in order to get the internet price you have to buy there extended warrenty which is so much money it just brings the car back up to other dealership norm prices. I drove for hour and half, and I was so dissapointed. More
I just wanted to take a moment to tell you about the I just wanted to take a moment to tell you about the superior service my husband and I received from european. My husband and I each purchased a car I just wanted to take a moment to tell you about the superior service my husband and I received from european. My husband and I each purchased a car from european auto expo. The staff there provided us with excellent service. Each person was knowledgeable, courteous, and professional. Most of all they were patient. It was a three day process and at no point did they pressure us. They stayed late, delivered cars, and offered to do anything to help us. It was such a relief to work with your employees!!! Thank you again European for such a pleasant experience and we will definitely tell our friends and family about our experience with european auto expo More
i went to european auto thinking that i am gonna have the regular used car lot treatment and unprofessional staff , i know that cuz i bought a lot of used cars before but i was taken by how friendly and prof regular used car lot treatment and unprofessional staff , i know that cuz i bought a lot of used cars before but i was taken by how friendly and professional those people were as far as the way they handled the sale from the test drive to the negotiation to the delivery of the car , and i was amazed that there still people like that in this business , so i defiantly recommend that dealer and i would buy another car from there again in a sec. More
I bought a 4 yr old Mercedes Benz from them. On the phone they agreed for a price (and promised no hidden charges) plus agreed for 1 month 30days full warranty. I was coming from Delware. Once I went there, they agreed for a price (and promised no hidden charges) plus agreed for 1 month 30days full warranty. I was coming from Delware. Once I went there, they gave me a invoice $500 more than the promised amount. when asked, he says, the prep fees is default and he knows I've come from far away and it would be a hassle for me to go back. He says, he forgot to mention that price. They will all surround you (almost very threatening manner) After arguing for 30min I had to settle for $250. Next, I'm paying him using my debit card, for this he is charging me 2%. Who charges for Debit card? (bank clearly mentioned no charge for debit transaction) So another argument there for 30min. So after the payment is made, he gives me the 1 month warranty and mentions 50% parts covered. now that the money is transferred, he is now not ready to negotiate. He promised 1month full warranty and says 50 on parts for limited warranty (transmission and engine) well. I was really fed up of this by now. finally took the car (with almost nill gas in it). got it checked up and got a bill of $1800 (brake pads, rotors, B service etc). He never paid me a penny till now. they are such a cheap guys, there attitude is very horrible. They all talk in Arabic in front of you and make fun off you. Never buy anything from them. I should have read the reviews in dealerrater.com before going there. Very bad track record. The guy who has a very bad attitude of all is Amir Ahmed. He is a xxxxxxx. Beware of these thieves. They are big cheats. More
Buyer beware!! they are very friendly but just out to get your money. Also they dont do financing But will say they do and fax it out to a friend. purchased a CPO warranty car and ended up having to pay $7,0 your money. Also they dont do financing But will say they do and fax it out to a friend. purchased a CPO warranty car and ended up having to pay $7,000 to replaced trans. after lawyers and research, found out Europen auto swap trans with a non working one and sold it without regards. BBB Rated them with a "D" MINUS also included on BBB are similar situation. PLEASE BEWARE WITH THIS ONE !!! MY lawyer found them to have violated NJ consumer fraud including deception. Please learn from my mistake. Good luck Car hunting. J.C More
dealer play game with customers i live in mass and i was dealer play game with customers i live in mass and i was traveling all the way no NJ to buy the car even with out see it or test drive after all th dealer play game with customers i live in mass and i was traveling all the way no NJ to buy the car even with out see it or test drive after all the insurance done and the loan completed i called the dealer telling them in on my way down to pick up the car and the dealer told me they had deposit in the car how can you sell a sold car to somebody else? dealer staff really bad and no way in the life i would buy a car from them again lies and theifs that's what they are they should shut down this place More