European Auto Expo
Lodi, NJ
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I am a very happy customer!! I purchased a 2010 Bmw and all thanks to Mohammad the best salesman I have ever encountered, he was very professional courteous and made me feel at ease right away. He understo all thanks to Mohammad the best salesman I have ever encountered, he was very professional courteous and made me feel at ease right away. He understood my budget and Mero the finance manager helped me get the payment that I was able to afford. I'm a satisfied customer and recommend my friends n family to European Auto in Lodi. Thanks to Lenny also. He's a real honest knowledgeable man whom I will continue doing business with. Thanks Again Guys- See u soon:) More
Mero, Lenny and Moe were very helpful , friendly and professional. they allowed me to take my time choosing a car. Thank you guys for you help. professional. they allowed me to take my time choosing a car. Thank you guys for you help. More
Let Me start off with i left a negative remark a week ago out of anger stemming from a slew of unfortunate events. since then i got a few things squared away, and had the opportunity to speak to Ernesto fac out of anger stemming from a slew of unfortunate events. since then i got a few things squared away, and had the opportunity to speak to Ernesto face to face. at the end of the discussion i left with a feeling of shame, because i sullied his reputation without give him the opportunity to address my issues. the internet can be a sounding board when one is angry but can also cause great harm to good people, hence we must be careful of what we post. as a man, it is humbling to hear the truth of your poor decision making, which i had to face and come to grips with. so anyway the only reason why i chose ok for quality of work is because i technically have had no work done at the facility. Ernesto is a stand up guy, who i have a greater respect for after our conversation. i would recommend European Auto Expo, and would suggest that you approach Ernesto the right way and if any slight issue occurs, give him a chance to make right. His Moral compass points in the right direction. Regarding salesman Mohammed, he's a all around good guy, with a good spirit. He's new to the dealership but is a straight shooter which i dearly respect. If you're in the market to look for a used car check them out and say the guy with the cane recommended them. More
I would definitely recommend this dealership to anyone in need of a car. Ernest and the mgr Ernesto were such a great help. My boyfriend was looking for a car and they worked with him until he found the perf need of a car. Ernest and the mgr Ernesto were such a great help. My boyfriend was looking for a car and they worked with him until he found the perfect one. We appreciated their honesty. Normally with salesmen they are just about getting money in their pockets but these guys actually worked with us, had my boyfriend test drive the cars, look it over and told him pointers to look out for. They made us feel comfortable working them. When it came to the approval process Ernesto went over every step so we knew and understood exactly what was going on. Thanks guys! Keep up the good work! More
At first I was sceptical about this place. It took me time to find the right car but with the help if the salesman Ernest Garcia , I was able to find what I was looking for. His attitude was good an time to find the right car but with the help if the salesman Ernest Garcia , I was able to find what I was looking for. His attitude was good and he was always available. I appreciate his salesmanship. More
European Auto Expo is the best place to buy your future car! Sam, the Sales Represenative and Mero, the manager know every detail about the cars they have in stock! Also, they have reasonable prices which car! Sam, the Sales Represenative and Mero, the manager know every detail about the cars they have in stock! Also, they have reasonable prices which is a PLUS!!! They made me feel more confident and comfortable with picking my car! They answered every question I had about the car, very friendly and caring people that want you to make the right choice! I will definitely recommend this place to friends and family! Thank you Sam and Mero! You guys rock! More
European Auto Expo had great internet pricing with even better inventory, this combination lured me in and had me drive almost 2 hours from PA to make a purchase. They had plenty of C 300s to choose from, better inventory, this combination lured me in and had me drive almost 2 hours from PA to make a purchase. They had plenty of C 300s to choose from, and once I narrowed it down Sam who I had talked to over the phone earlier in the day was just as helpful in person. The purchasing experience was like nothing I've seen before, we didn't have to haggle back and forth and waste time. The price was right from the get go and Mero took care of the financing quickly and got me a great interest rate! I was unfortunately unable to drive the car off the lot that day due to Hurricane Sandy's aftermath but they made arrangements for me to come pick up the car after their hours of operation. From beginning to end Sam and the rest of the staff were friendly and gave me the attention I deserved as a customer. I highly recommend this dealership and I will definitely do business with them again! More
I am upset to return to this site to see that my initial review was removed due to not responding to a response I had received from the dealer previously. I unfortunately was unable to see the response but review was removed due to not responding to a response I had received from the dealer previously. I unfortunately was unable to see the response but nevertheless I am happy to leave a new review. Please understand that I am a district customer service sales manager and can recognize good service and poor service when I encounter it. I initially came upon European auto on the internet while looking for a used BMW 5 series. I had previously purchased a 5 series CPO directly from BMW 2 years previously. I purchased it with an extended warranty and never had to bring the vehicle in once for service. It drove like a dream. So this time I decide to purchase a vehicle from a used car dealer and not from BMW directly. Fault number one. I went to the dealership and met with a salesman by the name of Lou. I had spoken to him previously over the phone. Nice guy- good manner about him. Called me daily. He worked for the sale. I found a 5 series that I liked. Signed on the line and drove off into the sunlight, Only for the transmission light to come on 5 miles down the road with reduced handling along with bucking from the tranny, I proceeded to call Lou and Lenny (the owner). They drove down the road and picked me up. Thought it might have been a freak event but it happened 3 times before we got back to the lot. Its now 11pm and raining. At this point anyone with a brain would have canceled the deal and went elsewhere. Not me. I proceed to randomly choose another 5 series. 535i sport and luxury package. Nice. started the car. It had several maintenance lights on like oil change tire pressure and inspection. No biggie. We redo the loan and again I drive off into the night. To make a long story short I bought a LEMON! and they don't care. It tooks over a month to get my registration. I drove around with expired temporary plates for weeks. I called daily and kept being told that someone would call me back. Right! The car came with no mats and no owner manual. I purchased the vehicle three months ago and have spent over 3K in repairs. I had a bent rim and a cracked rim all of which were done previously as you can see that it was previously repaired, 3 fuel injectors go, leak in rear differential, bald tires all around, engine oil cabin filter seal is cracked leaking engine oil and now just tonight I had to park it on the side of the road because the engine is overheating. Im guessing radiator or water pump. I cant wait to hear what this is going to set me back. The car drives like crap. I am so upset. Whats crazy is that Lenny assured me that all their vehicles are thoroughly checked by a BMW mechanic. That's a load of crap. They took advantage of me as a woman and I resent that, I will report to the BBB as well as look into getting an attorney, I purchased this veh with 52K miles. It drives like it has 300K miles. I am so upset. I would never recommend anyone to do business here. They love you up until you sign on the line and then after that they dont know you. i purchased this veh to the tune of 38K dollars and its been a nightmare ever since. Lenny you and Nero should be ashamed! Dont think about doing business here. There are millions of other dealers who will treat you right who sell the same car. A dealer is a dime a dozen. Its just finding a good one thats the hard part. Let me save you the heart ache by telling you to move on! Update: I have traded in the lemon car which needed at water pumo installed at a price tag of $1800. I had extreme negative equity within this car but it left me with no choice but to rolll it into a new veh.Lesson well learned here. European Auto Expo I am ready and willing to respond to your response to this! More
I contacted this dealership, after seeing a used toyota Avalon on line, which was the type of car that i was looking for. After speaking to the salesman Ernest, who was very pleaseant, I decided to come to Avalon on line, which was the type of car that i was looking for. After speaking to the salesman Ernest, who was very pleaseant, I decided to come to the dealership to look at the car. The car was brought over from another lot. I took it for a test drive and decide to make a deposit. The sales manager Ernesto also helped in completing the sale. They BOTH were very professional and sincere. I felt very comfortable, and satisfied with everything. The car was great they prepped the car and took care of everything. I would recommend this dealership and also recommend the salesman Ernest who was excellent !!! Thank you European Auto Expo !!! More