Euro Motorcars Volvo
Washington, DC
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53 Reviews of Euro Motorcars Volvo
needed a new front light bulb/ suggestion was to replace both. Also a wire at the bulb was replaced. Cost was over $150. Seemed a lot to me. I have brought my volvos for years to Martens and I think they both. Also a wire at the bulb was replaced. Cost was over $150. Seemed a lot to me. I have brought my volvos for years to Martens and I think they do a great job, and I think the charges are reasonable, but I did not think this was reasonable for for replacing headlights on a 2007 car. More
The staff was very friendly and helpful. This was the quickest I have experienced in getting a rental for use. I felt the new green team representative was truly there to help and he called me to negotia quickest I have experienced in getting a rental for use. I felt the new green team representative was truly there to help and he called me to negotiate quotes for work and tires. Great overall customer service. More
The regular scheduled service received was excellent. Everything was explsined very well and the car was ready in a timely manner. I will definitely be aware to recommend this service department to my 2 Everything was explsined very well and the car was ready in a timely manner. I will definitely be aware to recommend this service department to my 2 sisters who have the VOLVO C70. Also, if anyone asks about the MARTENS VOLVO I will tell them the Good News also. More
The service exceeded regular service maintence in that all recalls were checked and or made. Ms. Green informed and explained all the recalls which were listed in detail on the service invoice. Ms. Green all recalls were checked and or made. Ms. Green informed and explained all the recalls which were listed in detail on the service invoice. Ms. Green's conduct was professional, yet friendly. More
friendly, helpful, quick turn around time, easy to make appointment, hospitable, service cost included with lease is great benefit, offered shuttle transportation, answered questions clearly. appointment, hospitable, service cost included with lease is great benefit, offered shuttle transportation, answered questions clearly. More
We have always shopped at Martens (3 volvos and 3 vw). Jonathan Green did a fantastic job and helped me look at the car at my own pace. Also, the other sales reps who were not part of the sale were extrem Jonathan Green did a fantastic job and helped me look at the car at my own pace. Also, the other sales reps who were not part of the sale were extremely friendly and thoughtful. Even after the sale. The sales team clearly is about building and mantaining relationships rather than sales transactions. Of course, the transaction follows, but it is painless and even enjoyable. More
All good. Everything we asked to be repaired was done so. I was disappointed to hear that I needed new tires, which weren't cheap, but such is life. so. I was disappointed to hear that I needed new tires, which weren't cheap, but such is life. More
Having been a customer of this outstanding dealership since the 70's, I continue to get excellent service and its the reason I just bought another Volvo. Haroon is advisor I count on and he is reponsive since the 70's, I continue to get excellent service and its the reason I just bought another Volvo. Haroon is advisor I count on and he is reponsive, polite and informative. More
Always a pleasure working with Brenda Green and her Gold team. I know that the recommended work is that needed and there are never any unpleasant surprises. Her team has serviced our 2002 S-80 for 112,000 team. I know that the recommended work is that needed and there are never any unpleasant surprises. Her team has serviced our 2002 S-80 for 112,000 miles and we expect will service it for many more. John Collinge and Zandra Flemister More
The service department helped me out with an extended warranty problem. Brenda calmly told me the process, and said she would call the rep and present my case for coverage. She did this professionally, warranty problem. Brenda calmly told me the process, and said she would call the rep and present my case for coverage. She did this professionally, and I never felt the anxiety of an expensive car repair. The car was ready the same day. Thank you for such great, personalized service. More