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Euro Motorcars Germantown
Germantown, MD
286 Reviews
Welcome to Euro Motorcars Germantown!
Our goal as a luxury Mercedes-Benz dealership is to bring a new ownership experience to our customers in the Maryland, Virginia and the Washington, DC area. We have won plenty of awards since we opened our doors in 2004 but in the end, it all boils down to the experience that our customers tell us about when they leave our dealership or when they keep coming back. This is only possible with the help of our knowledgeable and friendly team.
Mercedes-Benz in Germantown is a full service facility. You will find our New Car and Pre-Owned Car Department with plenty of inventory to choose from and a large display area with over 100 cars right in the front of the dealership. Whether you are looking for the brand new C-Class, the revolutionary E-Class, customers' all-time favorite GLC, the luxury S-Class or an electric vehicle, we have them all. You will find an extensive mixture of sedans, roadsters, convertibles and SUVs as well as certified preowned cars and Mercedes-AMG models.
Our Service and Parts Department is conveniently located behind the showroom. Here you can also find our boutique full of genuine Mercedes-Benz accessories as well as our Appearance Center.
We believe that we can assist you with Mercedes-Benz sales, financing, and leasing as well as service and parts. We even have paint and dent repair specialists who are working closely with our service team and the appearance center.
We invite you to visit us to enjoy a one of a kind Mercedes-Benz experience here at Euro Motorcars Germantown in Maryland.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 286 reviews
November 01, 2023
We bought a used Audi Q7, and it was a great car; however, when we took delivery of it we noticed that it had a coolant leak. Adrian went out of his way to make it right for us. We live almost 4 hrs however, when we took delivery of it we noticed that it had a coolant leak. Adrian went out of his way to make it right for us. We live almost 4 hrs away, and he came and got the car and brought us a loaner. He also made sure it was fixed 100%, and delivered it back to us!! He kept in touch with us, and let us know what was going on throughout the entire process, Thank you, Adrian! You’re one of the best salespeople we’ve worked with. More
by Scott Crosby
Employees Worked With
Adrian Palmer
November 01, 2023
I was looking for a used GLE in a specific color with specific options. Although I did not purchase my car here, Adrian went above and beyond assisting with my search, running numbers, and suggesting alt specific options. Although I did not purchase my car here, Adrian went above and beyond assisting with my search, running numbers, and suggesting alternatives (knowing I was in a time crunch). He is the type of salesperson that anyone would hope to work with. Not pushy and genuinely wanted to help! More
by Tricia J
Employees Worked With
Adrian Palmer
October 30, 2023
Honestly, I’m glad i went with Adrian. He was exceptional! He broke down every answer to every question i had about my vehicle. Was very knowledgeable, kind, and worked with my every need He was exceptional! He broke down every answer to every question i had about my vehicle. Was very knowledgeable, kind, and worked with my every need . I felt like i was dealing with family rather than just a dealership. He even checked on me after the purchase and is still in contact with me letting me know if i need anything he’s there. Everyone make sure you go with Adrian ! More
by Niko Brown
Employees Worked With
Adrian Palmer
October 19, 2023
Although unable to make a deal, I would not hesitate to work with Adrian again. His knowledge, empathy, enthusiasm and transparency made the experience less stressful. Feel confident you can engage his hel work with Adrian again. His knowledge, empathy, enthusiasm and transparency made the experience less stressful. Feel confident you can engage his help without hesitation. More
by rixpic
Employees Worked With
Adrian Palmer
October 16, 2023
+Ten stars to all Mr. Kwame Odum, Ms. Senayet Begashaw, Mr. Brian Granados, and Euro Motorcars Germantown. Thank you to all. First new car and first Mercedes-Benz. We b Kwame Odum, Ms. Senayet Begashaw, Mr. Brian Granados, and Euro Motorcars Germantown. Thank you to all. First new car and first Mercedes-Benz. We bought the car over sending e-mails back and forth for 1 or 2 days. First impression with Mr. Kwame Odum and Mr. Brian Granados were transparency in sales quote. We met Mr. Kwame Odum at the dealership, he was professional all the way, he was very helpful. Also Ms. Senayet Begashaw in the finance dept. tried to help us with financial help and she found one for us. Very happy with new Mercedes-Benz we purchased and Thank you to Mr. Kwame Odum's follow-up support. More
by YK & HJ
October 14, 2023
Professional all the way. No pressure and respectful. The Best or None. Mercedes legacy lives on. No pressure and respectful. The Best or None. Mercedes legacy lives on. More
by Tom@rieger.com
October 10, 2023
We live in Miami Florida we found this vehicle online we spoke to Adrian our sales rep. We bought the car over the phone. We flew to Germantown Maryland to sign the papers and it was a wonderful experience, spoke to Adrian our sales rep. We bought the car over the phone. We flew to Germantown Maryland to sign the papers and it was a wonderful experience, the car wash, immaculate, clean and ready to go everybody very professional very nice people. It was a very nice experience to buy a car from this dealership and from Adrian our sales rep I will recommend this dealership and Adrian to anybody any time we thanks them what a wonderful job they did More
by Rolandoeausa
Employees Worked With
Adrian Palmer
October 04, 2023
I had a great experience with this dealership. The staff was very helpful and respectful. I would definitely recommend this dealership to others. The staff was very helpful and respectful. I would definitely recommend this dealership to others. More
by Smithsburg Man
October 03, 2023
Clean, spacious dealership filled with very professional sales people and managers, just as you would expect of Mercedes-Benz, Ramesh Kapoor was terrific in taking care of me. sales people and managers, just as you would expect of Mercedes-Benz, Ramesh Kapoor was terrific in taking care of me. More
by Terry
Employees Worked With
