Euro Motorcars Germantown

I received terrific service from EuroMotorcars Germantown and specifically from Abdul Razak and Jimmy Tareen during the purchase of my '08 E350. I contacted the dealership from London, UK and requested that and specifically from Abdul Razak and Jimmy Tareen during the purchase of my '08 E350. I contacted the dealership from London, UK and requested that they locate a vehicle for me with very specific criteria. The dealerships showed patience and understanding in locating and ultimately making this purchase by email and phone extremely painless. Abdul’s willingness to keep me informed of his efforts made it an easy process and it was as easy as if I was at the show room and I was thousands of miles away in London. This being my 2nd purchase from EuroMotorcars Germantown I look forward to having the vehicle serviced there. In the past I have received excellent service from their Service department and I look forward to continuing that relationship. More

I have been looking at buying a C class for a couple years, but I'm very indecisive and kept chaning my mind about what I wanted. Larry was very patient with me, gave me pros and cons and feedback on t years, but I'm very indecisive and kept chaning my mind about what I wanted. Larry was very patient with me, gave me pros and cons and feedback on the different packages available. When I finally made my decision he had the car for me within 3 days. The paperwork was fast and smooth. We had one issue within hours after leaving and it was corrected immediately. I hope to be a longtime customer. More

I have been to the Euromotorcars service department a few times, to get my car serviced, and the service has been exceptional. Friendly, fast, courteous....I recently went in because of an issue with my soun times, to get my car serviced, and the service has been exceptional. Friendly, fast, courteous....I recently went in because of an issue with my sound stsytem. They fixed it quickly and just made me feel like a very valued customer More

Euromotorcars Germantown consistently provides superior customer service. Rob Fetteroff is a consumate professional and I trust him completely with my Mercedes. Service has been superior and everyone from customer service. Rob Fetteroff is a consumate professional and I trust him completely with my Mercedes. Service has been superior and everyone from the person I meet when I drive up, to the car rental agents to the person who delivers my car to me when my service is complete are very friendly, professional and go out of their way to please. My hat is off to Rob and his team. More

When i came to buy a car, i was the most confused person ever. i wanted something i cannot afford but, Larry was able to bring me back to reality. I am so happy with my red C300 Mercedes! I get complements ever. i wanted something i cannot afford but, Larry was able to bring me back to reality. I am so happy with my red C300 Mercedes! I get complements everyday, it fits me i look great and sexy in it! When i think i almost did not get that! I had the best experience ever! More

Excellent dealership. Easy to work with. Use to drive only Audi's now I wouldn't go back because of the way one of there dealerships treated me. Always friendly and cooperative. Nice to have a loaner car only Audi's now I wouldn't go back because of the way one of there dealerships treated me. Always friendly and cooperative. Nice to have a loaner car as well. have recommended the dealership to others. Thanks keep it up. Tom Clendenin More

SHE DID A GREAT JOB!!!!SHE WAS VERY EXPERIENCE IN HER JOB AND I WOULD RECOMMEND HER TO MANY OF MY FRIENDS AT WORK,SHE WAS GREAT IN HER CUSTOMER SERVICE TO US AND MADE FEEL GOOD ABOUT EVERYTHING THAT MADE US AND I WOULD RECOMMEND HER TO MANY OF MY FRIENDS AT WORK,SHE WAS GREAT IN HER CUSTOMER SERVICE TO US AND MADE FEEL GOOD ABOUT EVERYTHING THAT MADE US TRUST HER IN MAKING THIS PURCHASE FOR THIS NEW CAR. GREAT JOB!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Craig Kern was great to work with. He was knowledgeable and delivered the vehicle on time as promised. I felt like everyone walked away with a fair deal. I have leased two other E Class and have purchased and delivered the vehicle on time as promised. I felt like everyone walked away with a fair deal. I have leased two other E Class and have purchased a new GL. This is the first time I have purchased a pre-owned vehicle, when it's time to purchase another, I'll be back to see Craig. More

Arnold Brown was a particularly helpful, friendly and attentive sales agent - and most importantly, gave us a great deal on our new car! He also went out of his way to make trading in our old vehicle as attentive sales agent - and most importantly, gave us a great deal on our new car! He also went out of his way to make trading in our old vehicle as easy as possible - and at a great trade-in value! We thoroughly enjoyed our experience. More

Arnold responded to my late night internet inquiry early the next morning. Struck the right balance between following up and giving me space and time to consider his deal. Price was great and process of del the next morning. Struck the right balance between following up and giving me space and time to consider his deal. Price was great and process of delivery and trade was very efficient. I was in and out of the dealership in less than 2 hours. Arnold did what he said he'd do. More