Euro Motorcars Germantown

My overall experience for the last several years at Germantown Euro has been very good; this is due to my service advisor Dave Hutchinson, would strongly recommend him (he is fair, knows the product li Germantown Euro has been very good; this is due to my service advisor Dave Hutchinson, would strongly recommend him (he is fair, knows the product line, quality work performed and is customer focused). More

Fred Gordon is the best. I called him after 3months and he still remembered me. For your info, Fred is not a pushy salesman; you are in good hands with Fred truth me. Looking for professionalism and s he still remembered me. For your info, Fred is not a pushy salesman; you are in good hands with Fred truth me. Looking for professionalism and superb service, Try Fred Gordon at Euromotors, Germantown. I am not saying that other salemen are not good, just try Fred and see for yourself. He is a born saleman; the best of the best. Fred Gordon, May the "Bread of Heaven" continue to feed you till you want no more. I appreciate you. HIGH FIVE for you Fred. Thank you so much for all your help! Jim Tareen, the sale's manager and Nash Smith made my purchase a piece of cake. If you are looking for a pushy saleman find someone else... I got a very good deal for my C300...thank you very much!!! More

I recently purchased my second car from Euromotorcars Germantown and Ramesh. A good portion of the reason I came back a second time was because of the outstanding service I have received from both Ramesh Germantown and Ramesh. A good portion of the reason I came back a second time was because of the outstanding service I have received from both Ramesh in Sales and Ted in Service. I absolutely hate the process of buying cars and have always left it to my husband. There is no other dealership I would have gone to and felt comfortable buying a car on my own. But because of the relationship I've developed I had no problem buying this without assistance. I knew that I would not be taken advantage of because I was a woman. I so enjoy my dealings with Ramesh and Ted because in addition to providing great customer service they also always treat me with respect and don't presume they should only talk to my husband about matters dealing with my car. As a side note I also LOVE my new car but truly the main reason I came back was because of these two guys and how great they are at what they do. Thanks so much for restoring my faith in car dealerships! More

It was a great pleasure to work with Fred Gordon in purchasing a new car for my wife and leasing another one for me. He was very friendly and very knowledgeable. He explained in great detail the cars purchasing a new car for my wife and leasing another one for me. He was very friendly and very knowledgeable. He explained in great detail the cars we were interested in and showed us several options. My wife and I had a great time during this process. Thanks very much Fred. More

Even though there is a Mercedes Benz dealer closer to where I live (Virginia), I was very impressed with the excellent customer service I received when I purchased my previous Mercedes Benz two years ago where I live (Virginia), I was very impressed with the excellent customer service I received when I purchased my previous Mercedes Benz two years ago; therefore, I decided to go back again to EuroMotorcars in Germantown, MD. As soon as you walk in the door you feel welcome and they are willing to do the best to please the customer. My salesperson was very interested to know what exactly I wanted and I got it, they are very professional and offer outstanding service. The best dealer I have ever visited and I have to many. More

I could not be more pleased with EuroMotors of Germantown, and my sales professional Eric Sofon. Everything from the general environment of the dealership to the integrity and professionalism of e Germantown, and my sales professional Eric Sofon. Everything from the general environment of the dealership to the integrity and professionalism of everyone I dealt with was top notch. I had been driving a 3 series BMW for 5 years and it was time for something new. An all wheel drive was important since I wasn't able to drive my BMW in the snow. I had seen a certified GL 450 online and emailed the dealership. I was lucky to get set up with Eric. I was instantly in love with the suv. I got a GREAT deal and was treated with the utmost respect. The Gm even went out of his way to greet me and my husband and offer his card. I am so pleased with my experience that my husband will be trading his Lexus for a Mercedes. There is a reason that I live in Tysons Corner but drove to Germantown for a car. You can consider me a customer for life. The other dealerships should be worried! More

We discussed the necessity of purchasing a new car for at least two years. Because we did not want to deal with the hassle, we delayed even visiting a dealership. We found our experience with Arnold Brown a least two years. Because we did not want to deal with the hassle, we delayed even visiting a dealership. We found our experience with Arnold Brown at Euromotorcars in Germantown to be most pleasant. My initial visit included a test drive with Mr. Brown. He explained features clearly and took me on a complete tour of the whole service facility. When I returned with my husband several months later, he remembered me immediately and was enthusiastic about the follow-up visit. He remained highly focused, answering questions and seeking assistance when he needed to consult. The two of us took another test drive. After the test drive, we discussed details including a USAA insurance price advantage. He did not pressure us in any way and was highly respectful of our cautious nature. When we returned a few days later to finalize the purchase, the whole staff including Arnold Brown, made the process quick, easy, and efficient. After purchase, we have received several follow-up calls. I feel the dealership will be there for us if we need help in any way. We are grateful that the experience was as stress free as possible. Margaret Kelley More

The service at this dealership was amazing. From the time we hit the lot our salesman Sammy was attentive, kind, honest and knowledgeable. He listened to what I wanted and found a few cars he thought would m we hit the lot our salesman Sammy was attentive, kind, honest and knowledgeable. He listened to what I wanted and found a few cars he thought would meet my needs. I traded in my 525 BMW and could not be more pleased with my 08 E350 4 Matic! I origian;;y came in for a C300, but based on my needs and the luxuries I wanted, this was the best car for me. Everyone fro Sammy to the finance guy to the Manager was extrememly kind and appreciative to my husband and me for choosing this dealership. I would recommend this dealership and Sammy to all my friends! SRW Frederick, MD 21701 More

Had a great experience in buying my new Mercedes at Euro Motors in Germantown. Jim Pratt my salesman was a true professional in every way. He keep me informed as to changes in leasing and financing terms as Motors in Germantown. Jim Pratt my salesman was a true professional in every way. He keep me informed as to changes in leasing and financing terms as I made the decision to purchase. would recommend him and the dealership to anyone I know. More

I contacted the dealership and was put in touch with Danny Nasr. I gave him the specification and an approximate price. He called me in an hour and had found the car and had worked out the price with th Danny Nasr. I gave him the specification and an approximate price. He called me in an hour and had found the car and had worked out the price with the business office that I was satisfied with. I told him when I can come in and told him to have the paper work ready.When I got there the car was ready and all the paper work in place. He went over the the specification of the car and all the important issue in detail. Dealer offered me additional options that would save money in the long run. I was out of the dealer ship with the new car within an hour. Nice work and kept their promise. More