Ettleson Hyundai - Service Center
Countryside, IL
83 Reviews of Ettleson Hyundai - Service Center
I didn't like the service that I received from this guy. He is so unprofessional and rude. Service people fixed my car and they left out a detail which I found on the carpet and I showed it to Steve b guy. He is so unprofessional and rude. Service people fixed my car and they left out a detail which I found on the carpet and I showed it to Steve but he didn't even apologized and showed me attitude about it and then he made me feel bad that I didn't know where it belongs to. Also I was having problems with my air conditioner in the past and then they fixed it but the same problem came back (one time it would work and other time it would not), so I was trying to explain this to Steve but he didn't listen to me until the end and ran to check out my car. He told me that air conditioner works so I told him that he didn't even let me finish that it did not work couple days ago but now it is good. His reply was:"Don't roll your eyes at me", he said it in a mean manner. I was shocked and hurt. He is so unprofessional and he doesn't know how to handle problems. There can be a lot of unhappy clients but he has to know how to handle those kinds of situations in a professional and polite manner. I told him what was wrong with my car and he had to share that information with Mike (who is completely opposite from Steve, he handles unpleasant situations with good manner and he is very polite) but he didn't. Avoid this man if you like to receive a good service. More
I was having mileage issues with my Sonata Hybrid and contacted the dealer where I bought the car (OHare Hyundai). They told me (without seeing the car) That ther was nothing wrong with it. I then contac contacted the dealer where I bought the car (OHare Hyundai). They told me (without seeing the car) That ther was nothing wrong with it. I then contacted Hyundai corporate and Tod called me and set up an appointment. He went out of his way to check the car and worked with my wife and I to understand the issues and worked with us to understand the systems and how they worked. Tod is great If you looking for a Hyundai or need service go to Ettelson (avoid the other guy!!!) More
The man was very kind and gave me and amazing deal for my first new car! Cared about my safety and listened to my preferences! He had quite a sense of humor and told us to come to the dealership for a oil first new car! Cared about my safety and listened to my preferences! He had quite a sense of humor and told us to come to the dealership for a oil change because I would receive a car wash and inside cleaning! I have experienced other sales people trying to sell cars at other dealerships and seemed annoying but he was just marvelous! Great job and I'm loving my car, hyundai elantra ! More