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Ettleson Cadillac

Hodgkins, IL

Overview
Employees
Reviews
Vehicles
4.8
310 Reviews
We're family-owned and operated. This means that, unlike the big corporate franchises, we take the time to get to know our clients and what they need. • If you're looking to sell your vehicle, we'll buy it with cash! • Our state-of-the-art service facility is the ideal place to serve our wealth of Chicagoland drivers in need of maintenance and repairs. • We offer free shuttle to service customers, which will take you anywhere within 5 miles of our dealership. • You get a variety of benefits when you buy from us, including a Best Price Guarantee, 30-day tire-price-match guarantee and even 24-hour roadside assistance. • We're an award-winning dealership with the hardware to prove our quality. Come in and check out the awards in our showroom to see the excellence for yourself!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 310 reviews

September 03, 2024

Outstanding buying experience. The 8th vehicle purchased from Ettleson, 2 This year. Everyone is super nice and knowledgeable Brian, Mike and Louis were a genuine pleasure To wo More

by Rubinmgmt1@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
. .
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Ettleson Cadillac responded

Thank you for your wonderful review! I'm thrilled to hear about your outstanding experience at Ettleson Cadillac, especially since you've purchased your 8th vehicle with us. It's great to know that Brian, Mike, and Louis made your experience enjoyable. I appreciate your continued support and look forward to assisting you again in the future! Sincerely, Frank Amadeo, General Manager (708) 215-2350

September 02, 2024

Everyone at the dealership was incredibly patient, knowledgeable, and kind. Product specialist, Luis, walked me through the entire vehicle and answered all of my questions flawlessly. Highly recommend More

by krista.paplaczyk
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Ettleson Cadillac responded

Thank you so much for your wonderful review! I'm thrilled to hear that you had a great experience at Ettleson Cadillac. It's fantastic that Luis was able to provide you with the support and information you needed. I truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Frank Amadeo, General Manager (708) 215-2350

August 21, 2024

Pleasure to do business with them. No pressure approach in their sales presentation. Were fair with our trade in value. More

by tsulkowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
. .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Lucas
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Aug 23, 2024 -

Ettleson Cadillac responded

Thank you for your kind words! I'm thrilled to hear that you had a pleasurable experience with us at Ettleson Cadillac. Our no-pressure sales approach and fair trade-in values are important to me, and I appreciate you noticing that. I look forward to assisting you again in the future! Signature: Frank Amadeo, General Manager (708) 215-2350

August 08, 2024

Disrespectful. I had to demand that they clean my car before delivery...I received rude and curt attitudes from store manager and finance manager. More

by nataliabivens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Greene
1.0
This rating includes all reviews, with more weight given to recent reviews.
. .
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Amadeo, Katherine Callarin in finance, Angelo Boccio car salesman,Kyle in Service
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Aug 08, 2024 -

Ettleson Cadillac responded

Hello Nataliabivens, we deeply regret the unpleasant experience you had at our company. Please accept our sincerest apologies for any inconvenience this may have caused. Your feedback is valuable to us. Our general manager will contact you if he hasn't done so already. Have a wonderful day.

July 30, 2024

David and Luis were great and very helpful! ! Definitely recommend using them and will in the future! More

by Kms6381
Recommend Dealer
Yes
Employees Worked With
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2024 -

Ettleson Cadillac responded

Thank you for the fantastic 5-star review! We truly appreciate your recommendation and are thrilled to hear that David and Luis provided you with great service. We look forward to assisting you in the future at Ettleson Cadillac. See you again soon! Signature: Frank Amadeo, General Manager (708) 215-2350

July 13, 2024

I recently purchased a Cadillac XT5 from Ettleson Cadillac and was completely impressed with their professionalism and customer service. A special thank you to our salesperson Bill Starkey, his excel More

by Kmlewis_73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Sharkey, Katy Callinan, Luis
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Jul 16, 2024 -

Ettleson Cadillac responded

Thank you for choosing Ettleson Cadillac and for sharing your positive experience with us! I truly appreciate your kind words about our team members Bill, Katy, and Luis. I am thrilled to hear that you were impressed with our professionalism and customer service. It means a lot to me that you would recommend us to others. I look forward to welcoming you back in the future! Signature: Frank Amadeo, General Manager (708) 215-2350

June 27, 2024

Frank, Louis and Bill were the best. They were all very helpful and explained everything in detail. More

by Christineabennett0831
Recommend Dealer
Yes
Employees Worked With
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Ettleson Cadillac responded

Thank you for sharing your experience with us, Christine! We are thrilled to hear that Frank, Louis, and Bill provided you with exceptional service by explaining everything in detail. At Ettleson Cadillac, our team strives to ensure that every customer receives the highest level of assistance. We appreciate your positive review and look forward to assisting you again in the future. Drive safely! Signature: Frank Amadeo, General Manager (708) 215-2350

June 19, 2024

Excellent customer service by Mike & Luis, explained everything on my new Lyriq. And would absolutely highly recommend! More

by kmm100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
michael & Luis
Report | Print
Jun 21, 2024 -

Ettleson Cadillac responded

Thank you for choosing Ettleson Cadillac and for the 5-star review! We are thrilled to hear that Mike & Luis provided you with excellent customer service and explained everything about your new Lyriq. We appreciate your recommendation and look forward to assisting you again in the future! Signature: Frank Amadeo, General Manager (708) 215-2350

June 18, 2024

Outstanding customer service. Angelo and Luis were very helpful. I would recommend these gentleman to anyone More

by julesalv33
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Boccia
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Jun 20, 2024 -

Ettleson Cadillac responded

Thank you for sharing your positive experience with us! I am thrilled to hear that Angelo and Luis provided outstanding customer service. I appreciate your recommendation and look forward to assisting you in the future at Ettleson Cadillac. Drive safely! Signature: Frank Amadeo, General Manager (708) 215-2350

June 18, 2024

Keith and Frank made it very easy to purchase my new XT5,I have now purchased my 7th car from Keith and ettleson cadillac.Luis did a good job on explaining everything about the car and Finace made the p More

by mark_brown225@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Ettleson Cadillac responded

Thank you for choosing Ettleson Cadillac! I appreciate your loyalty as a 7-time customer and I am thrilled to hear that you had such a smooth car-buying process. I look forward to serving you again in the future and thank you for recommending us! Signature: Frank Amadeo, General Manager (708) 215-2350

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