Ettleson Cadillac
Hodgkins, IL
Filter Reviews by Keyword
By Type
Showing 316 reviews
Dealing with Ettleson Cadillac was a great experience! Working with Thea was a pleasure. She not only was professional but kind and courteous and patient. She answered all our questions and we never felt Working with Thea was a pleasure. She not only was professional but kind and courteous and patient. She answered all our questions and we never felt pressured. I also thought highly of her sales manager Brian who had the same approach to selling and doing the best to make the process of buying a car fair and pressure free. I also appreciate Joe from the tech department who helped us set up all the technical settings for our new vehicle. I will definitely recommend Ettleson dealership to my family and friends. More
Keith kissane and Luis were great as always. Both made the sales transaction easy. Thanks Both made the sales transaction easy. Thanks More
This dealership in my opinion is outstanding and I would recommend them.what more can you say than that recommend them.what more can you say than that More
I purchased the vehicle on Aug 19 2023 from Angelo (maybe misspelled but his office is the first one on right after entering). The overall purchase process was good. But when I was about to drive out of door misspelled but his office is the first one on right after entering). The overall purchase process was good. But when I was about to drive out of door, some defect was found and finally I decided to leave the car fixed first before driving it. I was told that I will get the car Monday or Tuesday next week. That's fine. The fact was that I did not get the car until Thursday next week. After getting the car, I texted Angelo if I would be expected to receive some sort of compensated way owing to the inconvenience being caused including the time delay (not just the delay owing to defect but also the delay from Monday/Tuesday to Thursday) and was told by him that "I will talk to my boss and let him know what we discussed". After that, I followed up with him by texting twice: once later on the same day and second time on Aug 31 but have not got any feedback since then. I don't know what is happening but was very pissed about that attitude after sale. Actually I believe this is also one component of sale process. More
Keith and the dealer are top notch always willing to go the extra mile for me the extra mile for me More
Best Cadillac dealership to work with & Kieth is the best salesperson. All the salespeople are wonderful. Highly recommend them. salesperson. All the salespeople are wonderful. Highly recommend them. More
Dan was an excellent sales person in the Porter who drove the car up was very polite and attentive the car up was very polite and attentive More