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Ettleson Buick GMC - Service Center

Hodgkins, IL

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587 Reviews

587 Reviews of Ettleson Buick GMC - Service Center

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September 05, 2018

Good Service Was able to get a 'same day' appointment for a new battery. Vehicle was in and out, as promised by Brian in the Service Department. More

by LS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Service Department
Sep 06, 2018 -

Ettleson Buick GMC responded

We're excited to see that our team took care of you and that everything went very smoothly. We hope to see you again in the future. -The Ettleson Cadillac Buick GMC Team

September 02, 2018

Running board mounted The running board Arrived quickly, it was scheduled for installation the next day . The work was completed when promised. Car wash is a nice perk. More

by PEAKRANCHERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ettleson Buick GMC
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2018 -

Ettleson Buick GMC responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Take care! -The Ettleson Cadillac Buick GMC Team

August 31, 2018

Service Very easy process to schedule and get vehicle in for an oil change and service. We really appreciate the team here that goes above and beyond the expe More

by hammer.meg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 31, 2018 -

Ettleson Buick GMC responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We hope that we can work with you again in the future! -The Ettleson Cadillac Buick GMC Team

November 23, 2016

Service Appointment not honored Scheduled an appointment for Tuesday, November 22, 2016 at 6:00pm. I have the confirmation email that my appointment was set. Went there and was tur More

by jagwolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
none (service center)
January 03, 2015

Great Service! I brought my 2009 Pontiac Vibe GT in for a recall and I was treated like I owned a Cadillac! My service advisor Tony Weidling was fantastic so profes More

by mbojovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Weidling
June 20, 2014

Great Car Buying Experience My Wife, 2yr old son and I brought our vehicle into Ettleson's service department, walked over to the dealer side, talked with Mr. Ray Gandurski and l More

by bigfree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Gandurski
February 19, 2011

Randy, our service adviser, has provided us consistently excellent care for our vehicles since we first went to Ettleson for service in 2003. He is very knowledgable, professional, friendly and helpful, an More

by jdavidhood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy in Service; Ruben in Sales
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