Ettleson Buick GMC

sales staff was great they found color and options for the car I wanted and had it delivered to dealer the next morning and it was ready pickup that night the car I wanted and had it delivered to dealer the next morning and it was ready pickup that night More

We went there only to browse the new Yukon's, and Ray showed us a used Cadillac Escalade that was just brought to the lot. It had everything we wanted and more, in terms of features, and the price and mi showed us a used Cadillac Escalade that was just brought to the lot. It had everything we wanted and more, in terms of features, and the price and mileage were low. We ended up spending about 4 hours at the dealership as we worked through some missing title issues, and the entire time Ray was friendly and made us feel comfortable. At the end of the deal he gave us a great, thorough review of all of the features. We would absolutely recommend Ettleson to friends and would welcome the opportunity to work with Ray again in the future. More

I walked into the dealership to ask about lease information and I ask for a saleman. Ray came to help me and he answer all my questions about leasing a 2012 cadillac SRX. the car was not in stock information and I ask for a saleman. Ray came to help me and he answer all my questions about leasing a 2012 cadillac SRX. the car was not in stock but he took his time to find the vehicle and the color we wanted.he was very curtious, product knowledge was excellent, he returned the calls as soon as we needed him to do.we came on 08/30/2012 and he promise to have the vehicle on 08/31/2012 and he delivered on time.I was a FORD owner for many years now Im hoping that cadillac becomes my favorite co. thank you. More

The experience I had here was wonderful. Very helpful and worked through each step in the process answering all of my questions. They were wonderful to my family as well. and worked through each step in the process answering all of my questions. They were wonderful to my family as well. More

Ray Gandurski was efficient and professional and made the process simple and easy. I pulled into the dealership in the early afternoon in a 2006 CTS and was home for dinner with a new 2012 CTS. process simple and easy. I pulled into the dealership in the early afternoon in a 2006 CTS and was home for dinner with a new 2012 CTS. More

Ray Gandurski was the salesman that helped me with my vehicle. He answered every question that I had about any vehicle that I showed interest in and was extremely patient with my each and every request. vehicle. He answered every question that I had about any vehicle that I showed interest in and was extremely patient with my each and every request. He impressed me with his knowledge about the autos and I di not feel any pressure about any model. I have been to Ray for my past six cars and he has my respect and trust, making carbuying a bit easier. I would go back to him again when I am in the market again. I openly suggest Ray when my friends go carbuying and they are satisfied with the way he treats people. There are people who sell cars and there are salesmen, Ray is a salesman. More

From the minute my husband and I arrived, the service was great! Ray greeted us in a very friendly manner and we told him how we had been communicating with someone online about a car we saw on the website. great! Ray greeted us in a very friendly manner and we told him how we had been communicating with someone online about a car we saw on the website. Ray then introduced us to that person. Ray is an outstanding car dealer and I would recommend anyone to him. Everyone was professional and made sure we received what we wanted in the car we chose to purchase. More

What a great experience! My husband and I were looking for a new vehicle and we thought we'd check out what Cadillac had to offer. We stopped off at Heritage first. Huge mistake! We walked around outside for a new vehicle and we thought we'd check out what Cadillac had to offer. We stopped off at Heritage first. Huge mistake! We walked around outside looking at cars for at least 20 minutes without so much as a greeting from any of the sales staff. When we entered the showroom to talk to one of the sales staff, they acted like we were bothering them! It was a Monday afternoon and there weren't any other customers... So we went to see what Ettleson had to offer. When we pulled into the lot, we not only had one, but two salesmen greet us and ask what type of car we were interested in. Once we told them we were interested in a SUV, Ray had a demo brought up right away for us to test drive. Needless to say, we fell in love with the SRX and the buying process couldn't have been smoother. No sales BS, or any of the typical "let me talk to my manager" sales tactics usually associated with buying a car. The biggest decision we had to make was what color we wanted. Ray was knowledgeable about the equipment on the car, straight-forward on the financing, professional and courteous. Great dealership and wonderful salesman = a very happy buyers. Jim & Nikki Payson More

Everything was great. The help is excellent. I have no complaints. My salesman was great he knew everything he was talking about and I would recommend him to anyone. Everything about him and the dealershi complaints. My salesman was great he knew everything he was talking about and I would recommend him to anyone. Everything about him and the dealership was great. More

Mike (sorry I don't remember his last name) our salesman was great. He was very friendly, informative, and not your typical pushy car dealer type. Bill the finance guy was the same way. Bill made sure to was great. He was very friendly, informative, and not your typical pushy car dealer type. Bill the finance guy was the same way. Bill made sure to explain everything clearly, including extended warrenty options. No pressure, no hassles. Only complaint is time. The whole thing from testdrive to purchase was over 5 hrs, which seemed really long to me. 2 hrs was just to clean/detail the car! Overall though I was pleased with the service and would buy a car from them again. More