Ettleson Buick GMC
Hodgkins, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Our salesman, Cody Bahr, was most willing to give us the best price possible for the car we wanted. Nick Iozzo also helped to close the deal. Jason Dulaney was most pleasant and made the process of closi best price possible for the car we wanted. Nick Iozzo also helped to close the deal. Jason Dulaney was most pleasant and made the process of closing with all the paperwork a good experience. All in all we are very happy not only with our purchase but with all the people involved to help us get there! We are repeat customers and won't hesitate to recommend our friends to go to Ettleson. More
I've been looking for a cars for the past three months. I went To Ettleson Cadillac/Buick in June and talked with Ray Gandurski about the Buick Verano. He was very helpful, showed me a few models months. I went To Ettleson Cadillac/Buick in June and talked with Ray Gandurski about the Buick Verano. He was very helpful, showed me a few models - we talked about the price and packages for the car. He also provided me with literature and gave me his number to call if I had any further questions. I explained that I want to test drive the car for a weekend and look around and at different makes and models. At the end of August, after completing my research, I returned to Ettleson to purchase the car. Ray was very straight forward, we talked about what I wanted in the car and he showed me what he had on the lot. We agreed on the price and the deal was done. I picked the car up this morning - Ray was very thorough about reviewing the invoice, the details on the car (he walked me through the entire dash board), and OnStar. We also talked about the service department. Bill Kendell was also very thorough as we talked through the payment process. I don't buy cars very often, so when I do I prefer to customer-focused business conversation. Both Ray and Bill were pleasant and, I believe, read me very well. It was a pleasure to work with them and I would strongly recommend the dealership. More
I would like to thank Ray for the ease and straightforwardness of my purchase. His level of professionalism is unmatched. He explained every step of the process clearly and was friendly thro straightforwardness of my purchase. His level of professionalism is unmatched. He explained every step of the process clearly and was friendly throughout. Well done. More
Ray's point of contact was immediate upon entering the dealership. His was direct and quick to discern the purpose of our visit and attended to our questions fully. Ray is very comfortable to talk w the dealership. His was direct and quick to discern the purpose of our visit and attended to our questions fully. Ray is very comfortable to talk with and had great eye contact equally with both of us while bringing us closer to truly considering a purchase. We learned several things that allowed us to make our final decision and felt Ray was very clear, concise, direct and to the point. We appreciated his ability to work through the process patiently and we are very happy with our new vehicle and it's options. We would recommend Ray's tutelage and attention to anyone seeking a new vehicle. There was no pressure, just a volley of truth in coming to a final agreement. Jason promptly conducted the final business transaction at hand and sent us on our way to receive a brief introduction to the operational aspects of the vehicle with Ray before departing. More
This is my second purchase of a Cadillac from Ettleson with Mr. Ray Gandurski, and again I couldn't be happier. I definitely feel that I received the best service and the best price on my car purchase an with Mr. Ray Gandurski, and again I couldn't be happier. I definitely feel that I received the best service and the best price on my car purchase and Ray made the experience easy. There was no stress, no pressure and I felt that he really listened to me about what I wanted in an automobile. He located the exact car I wanted- actually, more car than I thought I would be able to get , and I love it. I totally recommend contacting Ray when buying your next car- he is the best! More
All I can say is buying a car here was a great All I can say is buying a car here was a great experience. Every person we encountered in our buying process was welcoming and helpful. In addition, All I can say is buying a car here was a great experience. Every person we encountered in our buying process was welcoming and helpful. In addition, they provided great information and service. More
I want to take this time to thank Mr. Gandurski for helping me decided a new car, which i went to by myself not having a clue what i was buying , my mind was set up on trading in my truck for a smaller helping me decided a new car, which i went to by myself not having a clue what i was buying , my mind was set up on trading in my truck for a smaller car and Mr Gandurski was so kind on taking his time to show me cars and understand what a car comes with or works. He help me with price range and what i could afford. Mr.Gandurski took his time to understand me and answer all my questions. Thank you for treating good on my visit to your dealer, Mr.Gandurski Sincerely Edith Ortiz . More
Joe Kendall went above & beyond making the sale experience great, in spite of all the challenging situations. - We had to wait 5 months to take delivery on the Buick Encore. - If it wasn't for Et experience great, in spite of all the challenging situations. - We had to wait 5 months to take delivery on the Buick Encore. - If it wasn't for Ettelson and Joe this could have been a lost sale. THANKS Joe!!! More
I had a very pleasant experience buying my Buick Verano at the Ettleson dealership. Everyone was very friendly & informative. They answered all my questions....and then some. There was no pressure at an at the Ettleson dealership. Everyone was very friendly & informative. They answered all my questions....and then some. There was no pressure at any time during the transaction. Mike Foster was very patient in handling all of my email inquiries for about 7 weeks. I appreciated the fact that Keith was able to secure the car from another dealership. Also, the follow up has been very nice. Chuck did a wonderful job in explaining all of the features of the car. He also followed-up with me to ask if there was any questions I may have. I've only had the car a week.....so, I haven't taken him up on it yet. I also appreciated working with Jason on the financial end AND he was very gracious to install the child car seat in my Verano!!! All in all, I would definitely recommend this dealership to anyone I know that is looking for a car. More
Chuck Ahonen and Keith Kissane were beyond Great! They not only made thee experience easy They made it fun. The car was a surprise for my wife and they suggested that we take the concept of surprise to th not only made thee experience easy They made it fun. The car was a surprise for my wife and they suggested that we take the concept of surprise to the extreme. Chuck personally delivered the car to our home on a Saturday morning with a giant red bow attached. Needless to say the wife was SHOCKED!!! Chuck then spent over 2 hours explaining all the features. Never expected this kind of service! They are our go to guys for all new car purchases in the future. Mike Tully More