Ettleson Buick GMC

Purchased a new GMC YUKON DENALI Great buying experience!! Everything was as discussed and promised. Would highly recommend them to any new car buyer in the market for a GMC or Cadil Great buying experience!! Everything was as discussed and promised. Would highly recommend them to any new car buyer in the market for a GMC or Cadillac. More

Work completed satisfactory, customer service not great My car was there for three days and at no point did anyone ever call me to let me know the status of my vehicle until it was completed. Also the servi My car was there for three days and at no point did anyone ever call me to let me know the status of my vehicle until it was completed. Also the service managers were speaking rudely about other customers while I was sitting right there. More

Nice service area. Service area clean and tidy. Service representatives were courteous and informative. The service area was immaculate. Asked how long for service, and Service area clean and tidy. Service representatives were courteous and informative. The service area was immaculate. Asked how long for service, and they had it down to the minute. Nice place. More

Buying our 2018 terrain Our salesman was very nice. Helped us find the car we wanted that was in sale. We did not feel pressured at all. Our finance man was very nice too and Our salesman was very nice. Helped us find the car we wanted that was in sale. We did not feel pressured at all. Our finance man was very nice too and Louis the tech guy was great.! Thank you all very much. More

Great, punctual service The Service Dept. did a quick, efficient job of both changing my oil and rotating my tires at a reasonable price. I look forward to dealing with then The Service Dept. did a quick, efficient job of both changing my oil and rotating my tires at a reasonable price. I look forward to dealing with then again in the near future. More

Communication It's not the service dept fault but there needs to some communication from them to the sales dept so problems can be fix quicker. It's not the service dept fault but there needs to some communication from them to the sales dept so problems can be fix quicker. More

Best car experience ever My salesman Keith was wonderful. I meet the used car manager Tony N. Who went above and beyond my expectation of any car salesman’s I ever meet. They My salesman Keith was wonderful. I meet the used car manager Tony N. Who went above and beyond my expectation of any car salesman’s I ever meet. They were not pushy or aggressive and told me our products do the talking for us. I’m proud to say the Ettleson has a customer for life. I even meet the GM Frank A who personal came over and introduced himself and told any problems compalnts ot questions to call him direct anytim of the day. Mr. Ettleson has put the best team together I have ever seen and I guess that’s why they are best. Thank you guys again at Ettleson Cadillac for making me feel part of the family More

The service department is INCREDIBLE Hands down best service department with who I have ever worked. Friendly, knowledgeable, and honest. They will keep me coming back to the dealership Hands down best service department with who I have ever worked. Friendly, knowledgeable, and honest. They will keep me coming back to the dealership. Peter Engel and Tony Lascola are outstanding! More

Rude and untrustworthy Didn’t get what was promised. Truck broke down the minute we hit the highway home. And I have an 8,000 bill from my dealer to fix the truck Didn’t get what was promised. Truck broke down the minute we hit the highway home. And I have an 8,000 bill from my dealer to fix the truck More

Very helpful and the loaner was a lifesaver! Very accommodating and helpful. The loaner vehicle was a lifesaver!! Everyone is friendly and really seems to want to resolve your issue. I would reco Very accommodating and helpful. The loaner vehicle was a lifesaver!! Everyone is friendly and really seems to want to resolve your issue. I would recommend them! More