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Ettleson Buick GMC

Hodgkins, IL

4.9
1,439 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,439 reviews

September 27, 2018

Excellent Dealer Awesome people to do business with. John K. knows me and always keeps me in mind when it’s time to upgrade my car. Super fast and friendly. More

by MENGONZ4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jackson, John Krystinak
Sep 28, 2018 -

Ettleson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with John and we look forward to working with you again down the road. -The Ettleson Cadillac Buick GMC Team

September 27, 2018

Excellent I came in for full service for an oil change and tires rotation. He was able to tell me how long service would be. And it didn’t take that long. I was More

by mike3240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Sep 28, 2018 -

Ettleson Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! -The Ettleson Cadillac Buick GMC Team

September 27, 2018

Quick and competent Oil change, tire rotation and multi-point checkup all done in an hour. Service done was explained to me when completed and I was on my way. More

by Aldeela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony in Service Dept.
Sep 28, 2018 -

Ettleson Buick GMC responded

Thank you for reviewing your service experience, Aldeela! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Drive safely and always feel free to reach out with any service questions. -The Ettleson Cadillac Buick GMC Team

September 26, 2018

Great service on recall! My truck had a recall made a appointment on Saturday and came in in Tuesday everything was corrected and truck was washed too! Dealer is always clean More

by Octavio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2018 -

Ettleson Buick GMC responded

We are thrilled to hear that you enjoyed your service experience, Octavio. We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. -The Ettleson Cadillac Buick GMC Team

September 24, 2018

Easy and Pressure Free! I had already viewed the car I wanted online before coming into the dealership. Dave Garza, my salesman, was very friendly right off the bat! Dave was More

by ccmadej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

Ettleson Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. -The Ettleson Cadillac Buick GMC Team

September 23, 2018

Escalade Security Module 1999 Due tp part availabllity, we had to wait almost 2 months for the repair to complete. Working with Brian Greene, he kept us posted on delivery of the More

by CHESTER.TOKARZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Sep 24, 2018 -

Ettleson Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! -The Ettleson Cadillac Buick GMC Team

September 23, 2018

Incomplete! I purchased a certified vehicle 3 weeks ago. After 2 service visits my vehicle still has some issued that have not been resolved. I have been update More

by thebrothers1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rafael Esparza
September 22, 2018

Oil Change I just love great customer service. I’ve been dreading going to get an oil change for weeks now. My light came on and I still haven’t made the appoi More

by OMIKASHORTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

Ettleson Buick GMC responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. -The Ettleson Cadillac Buick GMC Team

September 22, 2018

Excellent service department. Brian was super helpful even found me a rebate on my new tires. Texted me updates...all good!!! I highly recommend this service departme More

by pampaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

Ettleson Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. -The Ettleson Cadillac Buick GMC Team

September 21, 2018

The whole crew was very professional and courteous. Very professional and courteous staff . Bla is your time for tomorrow night to come tomorrow night and Saturday morning let us have some good night a More

by DSTASKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Engle
Sep 24, 2018 -

Ettleson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! -The Ettleson Cadillac Buick GMC Team

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