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Ettleson Buick GMC
Hodgkins, IL
1,439 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,439 reviews
September 29, 2018
Repairs Always a pleasure bringing my vehicles to Ettlelson. This is my 3rd car from Ettleson and it won’t be my last. The staff is great and welcoming. Always a pleasure bringing my vehicles to Ettlelson. This is my 3rd car from Ettleson and it won’t be my last. The staff is great and welcoming. More
by Boilerman
Verified CustomerEmployees Worked With
Karen Lucas, David Evans
September 29, 2018
Oil change Great customer service from initially making appointment to leaving service area. Thorough explanation of services and learned some new things about m Great customer service from initially making appointment to leaving service area. Thorough explanation of services and learned some new things about my car. Professional and Friendly. Will keep Ettleson as my Cadillac service provider. More
by Erica
Employees Worked With
Anthony
September 29, 2018
On time service detailed repairs They service are always willing to get us serviced within a reasonable time if not sooner. Very professional though down earth staff. Thank you Pau They service are always willing to get us serviced within a reasonable time if not sooner. Very professional though down earth staff. Thank you Paul and others behind the scene More
by Brenda
Employees Worked With
Paul service dept
September 29, 2018
Excellent service Staff was friendly Service was completed on time Comfortable waiting area Service Rep was knowledgeable and courteous Available to answer questi Staff was friendly Service was completed on time Comfortable waiting area Service Rep was knowledgeable and courteous Available to answer questions Like the car wash when service is complete Issues resolved the first time More
by Dm0226
September 29, 2018
Longtime car issue solved by Ettleson! We’ve brought our car to another dealership & we kept getting our car back not completely fixed. Paul took the time to listen to me & finally our car We’ve brought our car to another dealership & we kept getting our car back not completely fixed. Paul took the time to listen to me & finally our car mystery was solved! Don was great at helping me get a loner car to fit 3 car seats! Great people & great service! More
by Ella
Employees Worked With
Paul from service. Donald from car rental.
September 29, 2018
Awesome service Best service in the service department!! Top notch customer service!! Best place to get your vehicle serviced definitely would recommend this place to Best service in the service department!! Top notch customer service!! Best place to get your vehicle serviced definitely would recommend this place to anybody who needs gm service More
by BRIANGREENE
Employees Worked With
Karen Lucas
September 29, 2018
Randy is the best When I called. I had a pen stuck in my tire. So Randy said come on in. Problem was fixed. I was on my way. When I called. I had a pen stuck in my tire. So Randy said come on in. Problem was fixed. I was on my way. More
by Ciampi1234
Employees Worked With
September 29, 2018
Service repair Time on service drive takes to long to be acknowledged and calling in to writer too long getting back. Heather great job. Work excellent and timely Time on service drive takes to long to be acknowledged and calling in to writer too long getting back. Heather great job. Work excellent and timely. More
by buick
Employees Worked With
September 28, 2018
Sales man I found dealing with salesman Mike Calmeyn to be a good experience. He is very through in his knowledge of the cars and is a pleasure to deal with. I found dealing with salesman Mike Calmeyn to be a good experience. He is very through in his knowledge of the cars and is a pleasure to deal with. More
by JACORR
Employees Worked With
September 28, 2018
Cadillac SRX Repair and oil change They did a great job on both repairs and as usual on the oil change and tire rotation!!! I definitely will be going back!!! I would recommend them.. They did a great job on both repairs and as usual on the oil change and tire rotation!!! I definitely will be going back!!! I would recommend them.. More
by rochey50
Employees Worked With
Paul in Service
