Ettleson Buick GMC

It was a long process but it was worth it The salesman was very good he saw us looking at vehicles in the lot and approached us and introduced himself and asked us did we need help and the nex The salesman was very good he saw us looking at vehicles in the lot and approached us and introduced himself and asked us did we need help and the next thing we were buying a suv he made us feel confident in our purchase More

Eric’s 2018 Ettleson Experience Over the past six months I’ve been working closely with the sales manager to determine the best options for me to end my current lease and enter into Over the past six months I’ve been working closely with the sales manager to determine the best options for me to end my current lease and enter into a new lease. Brian was very helpful in putting together a new car option that minimized my outgoing expenses while maintaining a payment that was fair and equitable to my budget. The entire staff at Ettleson Cadillac is very friendly and helpful and provided me with the service and satisfaction that I would expect from purchasing a Cadillac. I would highly recommend Ettleson to anyone seeking to purchase or lease a new vehicle or take your car in for service. I’ve been very satisfied with my relationship over the past three years. Sincerely, Eric More

Review of Ettleson's GMC-Buick Customer service has always been extraordinary when taking my 2014 Terrain in for oil change, live, and tire rotation. Paul is excellent, as is Randy Customer service has always been extraordinary when taking my 2014 Terrain in for oil change, live, and tire rotation. Paul is excellent, as is Randy & staff. Recently, Andy chauffeured me back to the Chicago Laborers' District Council (with courtesy and professionalism) in time to make my 8:00 AM meeting. Ettleson's then made sure I was notified of any work performed on the vehicle, and asked if I also needed a return ride back to the dealership. I highly recommend Ettleson's in Countryside, IL. Keep up the great work! Mark A. Pavlis, LMCC More

Too much one-sided information Sched an oil change & follow up on an AC recharge for my 2013 Enclave. Took 2.5 hours. They rotated my tires w.o. asking (I had them done 2 mos. prior Sched an oil change & follow up on an AC recharge for my 2013 Enclave. Took 2.5 hours. They rotated my tires w.o. asking (I had them done 2 mos. prior). Said I needed new rear evaporator & blower motor (due to size of new replacement evap) $1450+ Recommended brake job $800+ Total estimate almost $2400. As lot to process and review as a result of an oil change appointment. I'll have to rely strictly on my neighborhood mechanic from now on. More

Great We have leased 5 car from Frank Amadeo and I have recommended all my friends. The service department is second to none. They try to solve any problem We have leased 5 car from Frank Amadeo and I have recommended all my friends. The service department is second to none. They try to solve any problems I had. More

Satisfied Customer I'm sure you have many compliments about the service! Been a customer for over 15 years and service is still great! Randy K, dynamite guy to work with I'm sure you have many compliments about the service! Been a customer for over 15 years and service is still great! Randy K, dynamite guy to work with. More

Great Service I have always received the highest quality and affordable service from Ettleson. The advisors are knowledgeable and provide excellent advice to keep y I have always received the highest quality and affordable service from Ettleson. The advisors are knowledgeable and provide excellent advice to keep your car in top condition. More

How to summarize bet experience in a couple of words I had bad experience with your service, we bought a car and couple of days later bumper got loose, took the car to your dealer for service. While fixi I had bad experience with your service, we bought a car and couple of days later bumper got loose, took the car to your dealer for service. While fixing the bumper you chipped paint and did not fix it hoping we're going to take it and not notice it. Finally you fixed it but you had a big problem about it. Good thing we took pictures before otherwise you would try to get out of fixing it. Bill Sharkey was the only person that wanted to help us, as much as he could. More

Was not given any status reports during service now have a n Now have noise in steering Column Car could not have been road Tested I have only once in three cars Purchased been satisfied with Service Sale Now have noise in steering Column Car could not have been road Tested I have only once in three cars Purchased been satisfied with Service Sales Dept is great More

Regular Maint Communication is key - properly spacing the scheduling of maintenance keeps Repair’s smooth & writers have time to communicate. Keep up the good wor Communication is key - properly spacing the scheduling of maintenance keeps Repair’s smooth & writers have time to communicate. Keep up the good work Service Dept. More