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Ettleson Buick GMC

Hodgkins, IL

4.9
1,439 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,439 reviews

October 05, 2018

Front end work Brian checked me in, simply and quickly. Texted and called with estimate and updates. Car was ready when promised. Ettelson Buick service has always d More

by JCHODORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Oct 07, 2018 -

Ettleson Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. -The Ettleson Cadillac Buick GMC Team

October 05, 2018

Great car buying experience We received a pretty good deal from this dealership. Salesman was friendly and eager to please. This is our 3rd car we bought from them and would go b More

by patconger97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Foster
Oct 07, 2018 -

Ettleson Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! -The Ettleson Cadillac Buick GMC Team

October 04, 2018

Pre owned Cadillac purchase This was the first car I’ve purchased in 16 years. After I found the car on the Ettelson website my wife and I visited the dealership and we were int More

by Newcaratlast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Lucas
Oct 04, 2018 -

Ettleson Buick GMC responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. -The Ettleson Cadillac Buick GMC Team

October 04, 2018

sales staff I HAVE BEEN TO ETTLESON MANY TIMES FOR SERVICE ( EXCELLENT) , PARTS AND NEW OR CERTIFIED CARS. I BOUGHT A NEW ONE THIS TIME. THE SALES STAFF WAS COUR More

by XBIGLOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MISS JANET REYES (TOPS), YOUR INTERNET STAFF JASMINE, , Karen Lucas
Oct 04, 2018 -

Ettleson Buick GMC responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. -The Ettleson Cadillac Buick GMC Team

October 04, 2018

Great The people at this dealership try and help. And they are very sincere in the way the handle the process of buying a car. I had a very pleasant experie More

by RCSOMACA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Ahonen
Oct 07, 2018 -

Ettleson Buick GMC responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. -The Ettleson Cadillac Buick GMC Team

October 03, 2018

Misleading When I leased my new Buick I was of the understanding that service was included in the lease payment, like Honda provided in the leases that I had wit More

by marvin9
Recommend Dealer
No
Employees Worked With
Other Employees : Karen Lucas
Oct 03, 2018 -

Ettleson Buick GMC responded

Marvin, we're disappointed that you are dissatisfied with your experience. We would like you to know that we are always open to communication. Please feel free to reach out to me directly so we can earn your trust again. Thank you, and I look forward to hearing from you soon. Regards, Frank Amadeo General Manager 708-215-7323

October 03, 2018

I can appreciate the thorough service I received to put me I appreciate the thorough service I received to put me in the vehicle I desired and finding incentives to accommodate the car note that is doable More

by nicholson.regina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jackson , Rafael Esparza
Oct 03, 2018 -

Ettleson Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. -The Ettleson Cadillac Buick GMC Team

October 03, 2018

Doing it right I have found good regular guidance and advice and punctual servicing. Dan keeps me on track with options and opportunities. I am a believer and am st More

by WICK1130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2018 -

Ettleson Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. -The Ettleson Cadillac Buick GMC Team

October 02, 2018

I'm very satisfied with my experience Brian really wonderful Great service very friendly service kept me updated great price this is the only place I trust for all my autos and to drain green More

by mdavis3599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Lucas, Brian Greene
Oct 03, 2018 -

Ettleson Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. -The Ettleson Cadillac Buick GMC Team

October 02, 2018

Good, fast service My interlink screen was broke. I took it in. On my first visit, I was informed that they had to order the part. It was late on Friday, so they said it More

by jolama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Oct 03, 2018 -

Ettleson Buick GMC responded

Thanks for your review, Jolama. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. -The Ettleson Cadillac Buick GMC Team

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