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Estle Chevrolet Cadillac Inc.

Defiance, OH

4.7
152 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service, and operational standards to ensure long term market leadership and profitability. It is our mission to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.
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1515 N Clinton St

Defiance, OH

43512

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Showing 152 reviews

February 09, 2024

First time buying at estle cheve. will buy again. But will not have anything done in the service department. More

by deckerdebi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Would never purchase another car here. . after purchasing used car from them and leaving Ohio we had our suv serviced here in TN.. Oil pan cover was from a completely wrong vehicle.. and no More

by Josh Earl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Todd Bartley
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2024

Service personnel was very helpful and friendly, after the service was finished very friendly at the pay desk and they washed my truck More

by caltipton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Nossaman
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Once again, Brandon Bell took care of our service needs. He is the best, always takes care of us. More

by tprueter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bell
January 31, 2024

Another good transaction for all concerned. Car was ordered and delivered without issue. Kent, Bob, Todd and the body shop(applying decals) did a great job. They even added a little red pins More

by jwean
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kent Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2024

This has to be the worst dealership on the planet. This dealership delivered my brand new 2024 Cadillac Escalade with a huge scratch on the passenger side that covered both doors. I was told that I al More

by qwickk
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Alex Fisher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Bartley
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

Estles has a great selection and Mark Chamberlin is great to work with. He worked hard to get me the deal that I got. More

by todddavis7777
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

Solved the problem got my car back within two days Great service and very friendly people More

by pickering309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
January 23, 2024

Robert is great a a aa b c f e f. H h. K d b More

by gene6165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

A great place to purchase a vehicle! The entire experience whether through emails, phone calls, or being there in person was excellent! Quick transaction and honest staff! More

by etchasonconstruction
Recommend Dealer
Yes
Employees Worked With
Erin
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