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Estle Chevrolet Cadillac Inc.
Defiance, OH
417 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services.
We will constantly strive to meet the changing needs of our customers.
Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service, and operational standards to ensure long term market leadership and profitability.
It is our mission to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 417 reviews
November 22, 2023
My experience at Estle’s was amazing. Bri helped me in so many ways and was able to get me my dream car! Bri helped me in so many ways and was able to get me my dream car! More
by Allison S.
Verified CustomerEmployees Worked With
November 21, 2023
I was very impressed with Bob Estle, Kent Hoffman, and Brett Heller with their professionalism and courtesy to me as a first-time customer. Brett Heller with their professionalism and courtesy to me as a first-time customer. More
by ECPATTY
November 18, 2023
Estle and Mark C. gave me a reasonable trade in offer instantly. Mark kept me updated weekly on my new Cadillac order and progress. Once the vehicle arrived Mark was f gave me a reasonable trade in offer instantly. Mark kept me updated weekly on my new Cadillac order and progress. Once the vehicle arrived Mark was flexible on pick up time and versed me on all the vehicles options and how to adjust. The whole Dealership staff was friendly and professional. More
by jaggrimm
Employees Worked With
November 18, 2023
I can't rate todd bartley, don't know who he is. My overall experience at estle Chevrolet was positive. However my wife and I were not shown around the dealership nor were we shown where to go for s My overall experience at estle Chevrolet was positive. However my wife and I were not shown around the dealership nor were we shown where to go for service. More
by douglasfruth
Employees Worked With
November 06, 2023
Simple way to buy a truck, in and out in 2 hours. Well done Bri Well done Bri More
by jmanor
Employees Worked With
Other Employees :
young man that did our paper work. Very good job. (started with an H)
November 06, 2023
The service department was very responsive when we brought our vehicle to the dealership for an oil change brought our vehicle to the dealership for an oil change More
by rick40425
Employees Worked With
October 30, 2023
Brandon & his team did a great job on the recent service of my husband’s truck. He was updated on the progress of the needed repairs & ordered parts. We were provided with a loaner until the truck w service of my husband’s truck. He was updated on the progress of the needed repairs & ordered parts. We were provided with a loaner until the truck was available for pick up. Brandon & everyone involved were always friendly & professional with me. I do not enjoy taking vehicles in for service & repairs, but the staff makes it bearable. Last note…must the tv always be on the GRIT network? :) Sincerely, Theresa Walker Satisfied customer More
by twrun04
Employees Worked With
October 28, 2023
Service from Estle has been outstanding for 10 years; I bought a new vehicle there in 2013 and have never had it serviced anywhere else because they provide excellent customer service. bought a new vehicle there in 2013 and have never had it serviced anywhere else because they provide excellent customer service. More
by LKSSMEYER
Employees Worked With
Brandon
October 27, 2023
My experience here has always been top notch, extremely straight forward and hassle free. It’s why I’ve bought here 3 times before. straight forward and hassle free. It’s why I’ve bought here 3 times before. More
by twooutdouble
