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Estle Chevrolet Cadillac Inc.

Defiance, OH

Overview
Employees
Reviews
Vehicles
4.7
215 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service, and operational standards to ensure long term market leadership and profitability. It is our mission to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.
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1515 N Clinton St

Defiance, OH

43512

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Showing 215 reviews

April 27, 2023

Good service and good people. Have dealt with Estle for over 25 years. That's it. More

by dwdbbren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 01, 2023

They never contacted us about the car we were interested in and now the car we wanted is sold More

by Angela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Erin Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2023 -

Estle Chevrolet Cadillac Inc. responded

Hello Angela, We apologize for not getting back with you regarding the vehicle that you were interested in. To help better understand what happened please feel free to give our Customer Care Department a call at 419-782-8015 so that we can help resolve this issue. Sincerely, Estle Cadillac

June 14, 2022

Great group to deal with. Had a truck delivered to my door. It was an extremely smooth transaction with good communication. They were helpful throughout the process assisting More

by Drissidowork
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
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Jun 14, 2022 -

Drissidowork responded

Thanks. Love the truck.

April 18, 2021

None of these dealers have. 2021 corvette These advertisements are a come on. These dealers know they don’t have the car available for sale Why claim a car you know You don’t have More

by blk111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
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Apr 20, 2021 -

Estle Chevrolet Cadillac Inc. responded

Hello! We are very sorry that inventory is so low at this time. Unfortunately all the Corvettes that we do have coming into our inventory are Pre-orders and show up in our inventory as soon as it is produced. It then stays in our inventory until it is processed in our system. We would be more than happy to help assist you in placing an order for one. If you would like to discuss this matter further please feel free to give our Customer Care Representative a call at 419-782-8015 ext. 227. Best Regards, Estle Chevrolet Cadillac

May 04, 2020

Drove 2 hours to look at a Ford f350. Tires and rims were too small for the truck. When we pointed it out, the dealership didn't care. Having too small tires and rims is dangerous when trying to pull More

by Toddmusic
Recommend Dealer
No
Employees Worked With
Erin Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2020 -

Estle Chevrolet Cadillac Inc. responded

Hello There, First we want to thank you for taking the time come in and take a look at the truck. We apologize that the truck was not what you wanted and that it wouldn't work for you. If you would like to discuss this matter further please contact our management at 419-782-8015. Best Regards, Estle Cadillac

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