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Estle Chevrolet Cadillac Inc.
Defiance, OH
273 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services.
We will constantly strive to meet the changing needs of our customers.
Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service, and operational standards to ensure long term market leadership and profitability.
It is our mission to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 273 reviews
March 07, 2025
Professional, respectful, and willing to work hard to get you what you need. In all probability I’ll be a return customer you what you need. In all probability I’ll be a return customer More
by tedadowning
Verified Customer
March 07, 2025
I buy all my new Chevrolet here They treat you very well And get very good trade-ins And get very good trade-ins More
by smokedagain
March 04, 2025
It took 3 appointments to get it fixed . I don’t believe any issue should take 3 appointments. The last 3 Dursmax I’ve owned have had the same issue. DEF is a terrible designfor cold weather I don’t believe any issue should take 3 appointments. The last 3 Dursmax I’ve owned have had the same issue. DEF is a terrible designfor cold weather . I’ve switched to gas More
by tedadowning
Employees Worked With
March 04, 2025
Eric was super helpful with my truck buying experience. He got me the truck I wanted by looking high and low for it. Also he ordered and took care of the installation of my tonneau cover and steps. I could He got me the truck I wanted by looking high and low for it. Also he ordered and took care of the installation of my tonneau cover and steps. I could not have asked for better service or truck buying experience from Eric. More
by mrohrs001
March 04, 2025
The Service team worked with us and got our vehicle in quickly...very professional and excellent communication quickly...very professional and excellent communication More
by maxeydavid44
February 27, 2025
They installed my running boards in a timely manner They look great the installer did a great job look great the installer did a great job More
by ronwannemacher10
February 26, 2025
Everyone I was dealing with from Eric to Tom in finance was professional and made the whole sale very easy and pain free, They are great guys and know their business ,I would not hesitate to buy another ca was professional and made the whole sale very easy and pain free, They are great guys and know their business ,I would not hesitate to buy another car from them and most likely will. No complaints and very satisfied. More
by williamjamesdison
Employees Worked With
February 22, 2025
Excellent service! ! Question Block heater the owners manual says it does not activate until ( zero degrees) can that be changed?? Keep up the excellent work/ service ! Question Block heater the owners manual says it does not activate until ( zero degrees) can that be changed?? Keep up the excellent work/ service More
by B48ROBERT
Employees Worked With
