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Estle Chevrolet Cadillac Inc.
Defiance, OH
278 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services.
We will constantly strive to meet the changing needs of our customers.
Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service, and operational standards to ensure long term market leadership and profitability.
It is our mission to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 278 reviews
March 08, 2024
Bri was great to work with. Only issue I had was that I asked to have the tonneau cover adjusted as it leaks a little. Bri was off from being sick and she called to ask to have Only issue I had was that I asked to have the tonneau cover adjusted as it leaks a little. Bri was off from being sick and she called to ask to have it taken care of and nothing was done. I live an hour away so it’s just easier to try and take care of it myself. There could also be a possible transmission issue, but not sure yet. Neither of which are any fault of Bri’s! Overall I’ve had a good experience with Estle More
by Gary
Verified Customer
March 06, 2024
Selling a car without any type of warranty on a used vehicle is the first time that I have experienced this. I was told that it had been serviced - that may or may not be true. Company needs to back u vehicle is the first time that I have experienced this. I was told that it had been serviced - that may or may not be true. Company needs to back up what they say for at least 30 days from purchase. More
by Ab99access
March 06, 2024
Easy to deal with friendly courteous, no hassle, straightforward, well worth The drive would deal with them again straightforward, well worth The drive would deal with them again More
by maskell_don
Employees Worked With
March 06, 2024
Everyone is always helpful and friendly. I like that they remember me and my preferences. I like that they remember me and my preferences. More
by bwright1231
March 06, 2024
We got exactly what we wanted and the price was right. They accommodated us completely. They accommodated us completely. More
by neeterh1966
Employees Worked With
March 04, 2024
Very helpful great to deal with will do business with again. Very good experience a+ again. Very good experience a+ More
by jeteman
March 02, 2024
The customer service was great. It didn't take hours to buy and we found exactly what we were looking for. As a former employee I still highly recommend this dealership! From sales It didn't take hours to buy and we found exactly what we were looking for. As a former employee I still highly recommend this dealership! From sales to financing to service. All are top notch! More
by kaylae987
Employees Worked With
March 02, 2024
Great people and definitely a great experience! ! Robert went above and beyond to get my deal done and they definitely have my business from here on out!! ! Robert went above and beyond to get my deal done and they definitely have my business from here on out!! More
by zachrandall856
February 27, 2024
Great experience. Salesman Billy Nossaman was outstanding to work with. Will buy all my future cars from Estles Salesman Billy Nossaman was outstanding to work with. Will buy all my future cars from Estles More
by jknossaman
