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Estle Chevrolet Cadillac Inc.
Defiance, OH
217 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services.
We will constantly strive to meet the changing needs of our customers.
Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service, and operational standards to ensure long term market leadership and profitability.
It is our mission to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 217 reviews
February 22, 2024
Honest, Professional, Integrity, Efficient, Helpful, Friendly, Mark Chamberlain is a great Salesman. Thank you for making the transaction seamless. Friendly, Mark Chamberlain is a great Salesman. Thank you for making the transaction seamless. More
by TODDSUTTON
Verified CustomerEmployees Worked With
February 22, 2024
Car was clean and ready for pickup as promised. The pricing was as quoted and the salesman was very helpful. The pricing was as quoted and the salesman was very helpful. More
by kirk4de
February 16, 2024
All sales staff, service staff and owner are courteaous and professional. Great experience once again. Thank you for the smooth transaction. and professional. Great experience once again. Thank you for the smooth transaction. More
by jwean
February 14, 2024
The Salesman was excellent, the vehicle was exactly what I wanted. However, the financing person manipulated the numbers and I left feeling taken advantage of. I wanted. However, the financing person manipulated the numbers and I left feeling taken advantage of. More
by JSTRAUSS430
February 09, 2024
First time buying at estle cheve. will buy again. But will not have anything done in the service department. will buy again. But will not have anything done in the service department. More
by deckerdebi
Employees Worked With
February 08, 2024
Would never purchase another car here. . after purchasing used car from them and leaving Ohio we had our suv serviced here in TN.. Oil pan cover was from a completely wrong vehicle.. and no . after purchasing used car from them and leaving Ohio we had our suv serviced here in TN.. Oil pan cover was from a completely wrong vehicle.. and now being quoted 6k in repair cost.. mind you this car has been driven less and than 5k miles since purchasing it.. absolutely wild to sell a piece of junk for almost 20k. I have serviced my Cadillac and recommended others to go there for years NEVER AGAIN.. WILLINGLY WILL SPREAD THE HONEST NEWS ABOUT THIS DEALERSHIP ON ALL PLATFORMS GOING FORWARD. More
by Josh Earl
Employees Worked With
February 05, 2024
Service personnel was very helpful and friendly, after the service was finished very friendly at the pay desk and they washed my truck the service was finished very friendly at the pay desk and they washed my truck More
by caltipton
Employees Worked With
January 31, 2024
Another good transaction for all concerned. Car was ordered and delivered without issue. Kent, Bob, Todd and the body shop(applying decals) did a great job. They even added a little red pins Car was ordered and delivered without issue. Kent, Bob, Todd and the body shop(applying decals) did a great job. They even added a little red pinstripe to accent the hood applique. Thanks to all. More
by jwean
