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Estle Chevrolet Cadillac Inc.
Defiance, OH
155 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services.
We will constantly strive to meet the changing needs of our customers.
Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service, and operational standards to ensure long term market leadership and profitability.
It is our mission to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 155 reviews
August 28, 2023
I don't drive my car very much, so takes a while for me to need oil change. Service department got me in promptly and changed oil and rotated tires and it was all done in good time . They washed my car t to need oil change. Service department got me in promptly and changed oil and rotated tires and it was all done in good time . They washed my car too and as I went grocery shopping upon leaving the dealership, people commented on the lovely color of my car (black cherry). I really appreciate the kind gesture of a car wash. Waiting room is always neat and clean. The costs of their services are very reasonable too. Excellent dealership! More
by chickadeva43
Verified CustomerEmployees Worked With
Young man who checked me in
Helpful August 25, 2023
Dropped my car off on Monday and it was finished on Wed. It looks great.I also had them touch up some nicks and scratches. Very happy with the service and the people who work in the body shop department. It looks great.I also had them touch up some nicks and scratches. Very happy with the service and the people who work in the body shop department. More
by fmelia0
Employees Worked With
J R in the body shop department.
August 25, 2023
Everything was smooth fair price and good people to work with would recommend to anybody with would recommend to anybody More
by JSMITH070692
August 19, 2023
Good service from Kent Hoffman. Don't know Todd Bartley. Good service dept. Close to home Don't know Todd Bartley. Good service dept. Close to home More
by oldwood65
August 16, 2023
Ethical, professional group. Delivered exactly as promised. Vehicle was clean, well presented. Actually had more options than advertised. Delivered exactly as promised. Vehicle was clean, well presented. Actually had more options than advertised. More
by robertmparton
August 09, 2023
They’re always helpful when I go there for any reason and it’s very clean. it’s very clean. More
by rubycass
Employees Worked With
August 08, 2023
Service done on time and as expected. I made the mistake of asking for air filter when I meant fuel filter, but they put it right back in and did the job. I made the mistake of asking for air filter when I meant fuel filter, but they put it right back in and did the job. More
by karr0
Employees Worked With
do not remember name
August 06, 2023
Brandon in service department is one of the best , made sure I was taken care of sure I was taken care of More
by mfroelich
Employees Worked With
August 01, 2023
Sales rep was very helpful and assisted me with completing the computer apps and was very sincere. completing the computer apps and was very sincere. More
by ncipn.brodriguez
Employees Worked With
