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Estle Chevrolet Cadillac Inc.

Defiance, OH

4.7
217 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service, and operational standards to ensure long term market leadership and profitability. It is our mission to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.
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1515 N Clinton St

Defiance, OH

43512

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Showing 217 reviews

March 07, 2024

Car still don't run right it is a lemon and your service man is a nut More

by TERRYNALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
March 06, 2024

Selling a car without any type of warranty on a used vehicle is the first time that I have experienced this. I was told that it had been serviced - that may or may not be true. Company needs to back u More

by Ab99access
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brianne Baden
2.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Bartley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Estle Chevrolet Cadillac Inc. responded

Hello there, We are disappointed to hear about your experience here at our dealership. We do a 100-point inspection on every vehicle that we advertise for sale. Unfortunantely, to keep our Pre-owned inventory competitive with the market and a GREAT price we cannot throw in a warranty. We do offer multiple different options for a warranty that you have the option to purchase at the time of sale. If you have any further concerns please feel free tocall us at 419-782-8015 ext. 227 We thank you for your business!

March 06, 2024

Easy to deal with friendly courteous, no hassle, straightforward, well worth The drive would deal with them again More

by maskell_don
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Estle Chevrolet Cadillac Inc. responded

Thank you for such a GREAT review and for 5 stars! We appreciate you!

March 06, 2024

Everyone is always helpful and friendly. I like that they remember me and my preferences. More

by bwright1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Nossaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Mar 06, 2024 -

Estle Chevrolet Cadillac Inc. responded

Our entire team works hard to provide a friendly and helpful enviornment for all our clients. It is so nice to hear that you have had such a positive experience. Thank you and we look forward to seeing you again!

March 06, 2024

We got exactly what we wanted and the price was right. They accommodated us completely. More

by neeterh1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Estle Chevrolet Cadillac Inc. responded

Thank you so much for such a positive review. It is always nice to hear when our customers have such a great experience. Have a great day!

March 04, 2024

Very helpful great to deal with will do business with again. Very good experience a+ More

by jeteman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2024

The customer service was great. It didn't take hours to buy and we found exactly what we were looking for. As a former employee I still highly recommend this dealership! From sales More

by kaylae987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2024

Great people and definitely a great experience! ! Robert went above and beyond to get my deal done and they definitely have my business from here on out!! More

by zachrandall856
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2024

Great experience. Salesman Billy Nossaman was outstanding to work with. Will buy all my future cars from Estles More

by jknossaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Nossaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2024

Truck was ready to test drive when i arrived. A couple hours later I was driving my new truck home. Great deal and smooth process. Mark is a true professional! More

by Crllnd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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