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Estle Chevrolet Cadillac Inc.
Defiance, OH
217 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services.
We will constantly strive to meet the changing needs of our customers.
Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service, and operational standards to ensure long term market leadership and profitability.
It is our mission to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 217 reviews
April 23, 2024
Erin was amazing! I discovered the AC didn’t work and they fixed it at no cost despite the “as is” sale! Excellent customer service! I discovered the AC didn’t work and they fixed it at no cost despite the “as is” sale! Excellent customer service! More
by jnjtracey
Verified Customer
April 20, 2024
It was a good experience, the salesperson listen to what I had to say about the Equinox , I wanted to purchase. Total satisfaction. I had to say about the Equinox , I wanted to purchase. Total satisfaction. More
by cryerpenny33
April 05, 2024
Very helpful, friendly and professional. Erin made sure I understood all my options. All the staff were very polite. Erin made sure I understood all my options. All the staff were very polite. More
by cjdodson1952
April 01, 2024
Purchased a new vehicle from Robert. He was polite, knowledgeable and attentive. If he didn’t know the answer, he found out, didn’t try to xx. Service department prepped the vehicle exc He was polite, knowledgeable and attentive. If he didn’t know the answer, he found out, didn’t try to xx. Service department prepped the vehicle exceptionally well. Completely happy with my purchase. More
by Caltherr
March 23, 2024
Very happy with our purchase. The vehicle is exactly as it was described. The process to purchase and pick up went extremely well. Ask for Alex. Fantastic salesman. The vehicle is exactly as it was described. The process to purchase and pick up went extremely well. Ask for Alex. Fantastic salesman. More
by Larry
March 15, 2024
Fast service time from start to finish and employees were very friendly. Although the oil monitoring system wasn't set back to 100% at the end and I had to return to the counter to get that taken care of, t very friendly. Although the oil monitoring system wasn't set back to 100% at the end and I had to return to the counter to get that taken care of, the service man was very apologetic and set it immediately. More
by alfeasel8
Employees Worked With
Service dept
March 13, 2024
Getting a new car here was a quick and easy experience. They've got a great selection of cars. They've got a great selection of cars. More
by apardo777
March 11, 2024
They did a good job. They picked up my vehicle serviced, rotated tires, inspected and washed it. They ten brough it back to me. Very Happy! They picked up my vehicle serviced, rotated tires, inspected and washed it. They ten brough it back to me. Very Happy! More
by bruce297w
March 08, 2024
Bri was great to work with. Only issue I had was that I asked to have the tonneau cover adjusted as it leaks a little. Bri was off from being sick and she called to ask to have Only issue I had was that I asked to have the tonneau cover adjusted as it leaks a little. Bri was off from being sick and she called to ask to have it taken care of and nothing was done. I live an hour away so it’s just easier to try and take care of it myself. There could also be a possible transmission issue, but not sure yet. Neither of which are any fault of Bri’s! Overall I’ve had a good experience with Estle More
by Gary
