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Estero Bay Chevrolet

Estero, FL

3.9
498 Reviews

10640 Chevrolet Way

Estero, FL

33928

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Showing 498 reviews

January 30, 2025

Their estimated time for the service to be done was accurate. I was offered to have a Lyft to go somewhere, if I needed it. Staff was friendly, checkout was quick and easy More

by carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names, but they were all great
Feb 03, 2025 -

Estero Bay Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2025

Nobody ever answers the xxxx phone in service. I was waiting for a part to be installed and wasn’t notified it was in to be installed. Always seems to have new faces in service as well. They are a More

by Sibox4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
Feb 06, 2025 -

Estero Bay Chevrolet responded

We regret to hear that you are displeased with your recent experience with us. I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Please reach out to me at 239-908-2679 at your earliest convenience to discuss how we can turn this experience into a positive one. Gio Monteiro General Manager Estero Bay Chevrolet 10640 Chevrolet Way, Estero, FL 33928 gmonteiro@group1auto.com

January 28, 2025

The service people are very professional and did an excellent job of inspecting my Tahoe and correcting a couple of potentially serious problems- thank you! More

by jim-faye
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaheim
Feb 01, 2025 -

Estero Bay Chevrolet responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2025

They made my buying experience quick and painless and insured I received all I wanted More

by Njmaduronick maduro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Denson
Feb 01, 2025 -

Estero Bay Chevrolet responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2025

I drove over an hour to get to the dealership so I wanted to arrive at an agreed upon price prior to making the trip. The figures were as we agreed with no surprises and no ridiculous dealer add-on fees. My More

by Ed.kearns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean B. Sales rep
Feb 01, 2025 -

Estero Bay Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2025

Great work would highly recommend. I have never had any problems with the work they have provided with me on my vehicles More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Denson
Feb 01, 2025 -

Estero Bay Chevrolet responded

Hi Frank, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

January 28, 2025

Prompt, Rick my salesman was awesome and no pressure. He set up all the tech inside the truck. I would recommend this dealership. More

by halllee345
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick sluder, Patrick Denson
Feb 01, 2025 -

Estero Bay Chevrolet responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

January 20, 2025

Horrible service! Run from this dealer! This is the worst dealer in Florida! Drive to the next dealer you’ll thank me later! More

by thepalace2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patrick Denson
Jan 22, 2025 -

Estero Bay Chevrolet responded

Hi Robert, We regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at 239-908-2679 at your earliest convenience to discuss how we can turn this experience into a positive one. Gio Monteiro General Manager Estero Bay Chevrolet 10640 Chevrolet Way, Estero, FL 33928 gmonteiro@group1auto.com

October 30, 2024

The worst financing experience I have ever had. I've purchases 4 cars from this dealership but I don't know if I'll ever go back. The following day I left voicemails for several of the managers t More

by PHOTOZ223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Someone in finance but can't remember his name, Patrick Denson
Nov 06, 2024 -

Estero Bay Chevrolet responded

PHOTOZ223, I’m sorry for the inconvenience you faced regarding your financing experience. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at gmonteiro@group1auto.com. Your cooperation will help us resolve this issue promptly. Thank you. Gio Monteiro General Manager

October 03, 2024

Service Department is horrible! They have had my car brand new car for 6 weeks, longer then I had it in my driveway. I was told my car would be ready by 9/25 then 10/11. Have not h More

by Redfish2.sd
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney
Oct 10, 2024 -

Estero Bay Chevrolet responded

Redfish2.sd, We sincerely apologize for the extremely disappointing customer service you've received. Your experience falls far short of the standards we set for our customers, and we understand your frustration. Your loyalty as a customer is important to us, and we’re committed to resolving these issues. I would like to speak with you directly to understand the situation better and take immediate steps to correct it. Please contact me at this email gmonteiro@group1auto.com, I would like to discuss how we can regain your confidence and retain your business. Gio Monteiro General Manager

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