Estero Bay Chevrolet

I had an 8 o'clock appointment for service, got there 15 minutes early. It took just over eight hours before completing the service. A eight o'clock appointment should still mean that your vehicle is servic minutes early. It took just over eight hours before completing the service. A eight o'clock appointment should still mean that your vehicle is serviced at that time. (Was told it could take 4 hours) More

The staff was awesome. Angel Vargas , the salesperson, was wonderful. Abd Blake the financial person was excellent. Then a follow up phone call from Carlos. A great experie Angel Vargas , the salesperson, was wonderful. Abd Blake the financial person was excellent. Then a follow up phone call from Carlos. A great experience! I love my car. More

They made sure to give us the best service. I needed the car fixed quickly to get sister to Dr appt. & they made it happen THANK YOU I needed the car fixed quickly to get sister to Dr appt. & they made it happen THANK YOU More

Quick prompt service. Skye in service is very professional. We got towed in as a' "no start" & she had us back on the road within a few hours. Highly recommended Skye in service is very professional. We got towed in as a' "no start" & she had us back on the road within a few hours. Highly recommended More

Terrible communication and service. Took 6 days to diagnose my truck another 5 to fix. Can’t tell they fixed it feels like it doing the same thing. Took 6 days to diagnose my truck another 5 to fix. Can’t tell they fixed it feels like it doing the same thing. More

I took my 2023 Chevy. Bolt into Estero Bay Chevrolet for warrenty service and was met by Service Technician SKYE who took care of my car in a professional manner and retur Bolt into Estero Bay Chevrolet for warrenty service and was met by Service Technician SKYE who took care of my car in a professional manner and returned it to me with the service compleated and in excellent condition. Estero Bay Chevrolet is lucky to have her as an thier employee and Chevrolet should be proud to have people like SKYE as thier representative. More

Always great service. Never had a bad experience at Estero Bay. I highly recommend them for anything you need. Never had a bad experience at Estero Bay. I highly recommend them for anything you need. More

Had an appointment for an oil/filter change. Advisor was prompt and friendly. The job was done in a timely manner. Very happy with the service. Advisor was prompt and friendly. The job was done in a timely manner. Very happy with the service. More

I bought my truck certified used truck with Estero and had serviced it today. They are always fast and Courteous. Skye was my service rep. She was so awesome and it was great to work with her! had serviced it today. They are always fast and Courteous. Skye was my service rep. She was so awesome and it was great to work with her! More

Too cramped, weak service department, issues with employee retention and a sense of confusion. Employees are overwhelmed and need solid training. I’ve been dealing with the dealership for 15 years employee retention and a sense of confusion. Employees are overwhelmed and need solid training. I’ve been dealing with the dealership for 15 years and spent my career in executive sales, marketing and customer service. Always playing catchup never works! Regards, Russell Phillips More