
Estero Bay Chevrolet
Estero, FL
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They were very courteous and there service fast. If you are in the Ft. Myers/ Estero area and need your vehicle serviced I highly recommend Estero Bay Chevrolet. If you are in the Ft. Myers/ Estero area and need your vehicle serviced I highly recommend Estero Bay Chevrolet. More
So far Estero Bay have been excellent in their service. melanie Hierro was helpful in helping me with my package for my mileage service.so far i had no issues. Thank you Estero Bay. melanie Hierro was helpful in helping me with my package for my mileage service.so far i had no issues. Thank you Estero Bay. More
Came in for recall on Saturday. Tech corrupted the PCM after installing the new trans valve control module. Got a used car loaner. New PCM didn’t arrive until Thursday. I asked abou Tech corrupted the PCM after installing the new trans valve control module. Got a used car loaner. New PCM didn’t arrive until Thursday. I asked about the water leak on the rear window. I was told that the entire fiberglass third brake light spoiler had to be replaced for $1,100 because GM doesn’t sell the little yellow positioning clips. Told Jose to forget it. I’d do it myself. Called Jose on Friday to confirm that my truck was ready? Jose said I could pick it up Saturday morning. I arrived Saturday morning. The tech service reps couldn’t locate my truck anywhere. They found it a half hour later and the truck still didn’t have the new PCM installed. Told me to come back in 4 hours. Came back in less than 4 hours when Jaheim called me. Advised that my truck was all set to go. Picked up my truck and began driving away from the dealership. I looked in my rear view mirror and saw that my headliner and moulding were all disassembled and parts on the back seat. Had to turn around and have them reassemble my headliner for another half hour. The tech left used service gloves on my truck floor. It was good that they provided me with a loaner for the week. However, the lack of communication and follow through was pretty disappointing. More
As is usual with Estero Bay Chevrolet. , the service and personnel were excellent. My only issue was when the bomb was dropped at pickup that I'd owe an additional $1500.00 in unbilled la , the service and personnel were excellent. My only issue was when the bomb was dropped at pickup that I'd owe an additional $1500.00 in unbilled labor charges. Quite a shock More
Louis and the dealership were great every step of the way. They made our purchasing of a truck what it should be, a great experience. Thank you. way. They made our purchasing of a truck what it should be, a great experience. Thank you. More