Estero Bay Chevrolet

Terrible communication and service. Took 6 days to diagnose my truck another 5 to fix. Can’t tell they fixed it feels like it doing the same thing. Took 6 days to diagnose my truck another 5 to fix. Can’t tell they fixed it feels like it doing the same thing. More

Always great service. Never had a bad experience at Estero Bay. I highly recommend them for anything you need. Never had a bad experience at Estero Bay. I highly recommend them for anything you need. More

Had an appointment for an oil/filter change. Advisor was prompt and friendly. The job was done in a timely manner. Very happy with the service. Advisor was prompt and friendly. The job was done in a timely manner. Very happy with the service. More

I bought my truck certified used truck with Estero and had serviced it today. They are always fast and Courteous. Skye was my service rep. She was so awesome and it was great to work with her! had serviced it today. They are always fast and Courteous. Skye was my service rep. She was so awesome and it was great to work with her! More

Tried to charge us 3,500 for new air conditioner. Said the problem was a bad compressor. Was not the problem. We preformed a reset procedure for the dampers we found on line. Air conditioner works Said the problem was a bad compressor. Was not the problem. We preformed a reset procedure for the dampers we found on line. Air conditioner works perfect. They also charged us for an oil change that was not done. We did get a refund for that. Will never go back there. More

Too cramped, weak service department, issues with employee retention and a sense of confusion. Employees are overwhelmed and need solid training. I’ve been dealing with the dealership for 15 years employee retention and a sense of confusion. Employees are overwhelmed and need solid training. I’ve been dealing with the dealership for 15 years and spent my career in executive sales, marketing and customer service. Always playing catchup never works! Regards, Russell Phillips More

Extremely professional staff, very polite and courteous. No matter the time of day, they find a way to make you feel comfortable. No matter the time of day, they find a way to make you feel comfortable. More

Terrible customer service. With an appointment 2.5 hours wait. Plus ride to local mall and back. $10 for tips. What’s the point in having an appointment??? With an appointment 2.5 hours wait. Plus ride to local mall and back. $10 for tips. What’s the point in having an appointment??? More

I had the best sales person ever MARCUS he did everything for me and if i ever have to buy another car thats the guy i'm comming to see for me and if i ever have to buy another car thats the guy i'm comming to see More

Used to be a solid running dealership, now they're fools of clumsy modernization of technology and lost customer service. of clumsy modernization of technology and lost customer service. More